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Nelson Mazda Murfreesboro

Murfreesboro, TN

4.8
1,241 Reviews

1214 Fortress Blvd

Murfreesboro, TN

37128

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1,241 Reviews of Nelson Mazda Murfreesboro

May 03, 2021

Good service, great cars and prices, owner were really friendly and helpful, my family have been costumer for years, and always we have the best experience More

by KAROLVANESSA_8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Leming
May 04, 2021 -

Nelson Mazda Murfreesboro responded

Karol, Thank you so much for your kind words for Joseph and our team, and for taking the time to leave us this wonderful feedback!

April 29, 2021

Great trade-in offer for my Mazda sedan. The trade-in, lower price, Mazda credit of $2000, and $750 friends and family made our CX-30 very affordable!!! More

by jamescanderson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Wood, Joseph Leming, Allen Morse, Carson Comar
Apr 29, 2021 -

Nelson Mazda Murfreesboro responded

It's great to hear that we were able to get you exactly what you needed, James. Our goal is to make sure everyone who walks through the door leaves happy. Thank you again for choosing Nelson Mazda Murfreesboro! Congratulations on your CX-30, James!

April 28, 2021

Every department at this dealership goes above and beyond in their kindness towards their customers and that's why I will continue to come back year after year More

by MWILKEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DAKOTA IN PARTS, Lonnie Stevens
Apr 28, 2021 -

Nelson Mazda Murfreesboro responded

Thanks for sharing your thoughts about your experience working with Lonnie and Dakota here at Nelson Mazda Murfreesboro. We appreciate your business and hope to see you again soon!

April 28, 2021

Overall a good experience but got a little frustrated when I was quoted a price one evening and then came in the next day to test drive. Was told that the quote would not be honored as all cars were now More

by tomfix0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Spraggin
Apr 28, 2021 -

Nelson Mazda Murfreesboro responded

Tom, It's fantastic to hear that Daniel provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Nelson Mazda Murfreesboro!

April 27, 2021

Always great service and quick turnaround when getting car serviced. Definitely would like to recommend to anyone needing any kind if parts or service for your Mazda. More

by wcboleware
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Puckett
Apr 28, 2021 -

Nelson Mazda Murfreesboro responded

Wow! Thank you so much for this great five-star review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here with us. Thank you for choosing Nelson Mazda Murfreesboro and helping to share the word about us. We’re here for you anytime!

April 27, 2021

Still waiting on my $1000. Deposit and refund. Not happy 😒. Choe told me they would do it that day. It did not happen. Please help me. More

by pattycorlew8
Recommend Dealer
No
Employees Worked With
Chloe Lawson
Apr 30, 2021 -

Nelson Mazda Murfreesboro responded

Hello Patty, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please feel free to reach out to management directly. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We’re sorry that we didn’t meet that goal in this case and we’d love the opportunity to get more details to see if we can turn this situation around for you.

May 11, 2021 -

Nelson Mazda Murfreesboro responded

Hello Patty, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please feel free to reach out to management directly. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We’re sorry that we didn’t meet that goal in this case and we’d love the opportunity to get more details to see if we can turn this situation around for you.

April 27, 2021

Efficient installation of a new Apple play system in the certified pre-owned car we recently purchased from This Mazda dealership. I really like the video we receive from the tech working on our car. This More

by Denise.davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Puckett
Apr 27, 2021 -

Nelson Mazda Murfreesboro responded

Denise, Thank you for your business and this review. We're happy to hear Zach and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 25, 2021

Excellent experience! Connor was friendly, helpful and went beyond expectations. The process was open honest and pain free. Highly recommend Connor and Nelson Mazda to anyone More

by stayjon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor Anderson
Apr 26, 2021 -

Nelson Mazda Murfreesboro responded

Thank you for your business and this review. We're happy to hear Connor was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 25, 2021

Service department experience was good, sales department was not to enthusiastic about a possible upgrade for my car.I hope it was not because I am a african American! More

by ENUFCED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eron Hatchett, Zach Puckett
Apr 26, 2021 -

Nelson Mazda Murfreesboro responded

Thank you for taking the time to review our service department! We will share your comments with them. Please don't hesitate to let us know if we can be of further assistance.

April 22, 2021

Fast friendly and never had a hiccup and very professional. Have called to make sure I was happy with vehicle and see if I had any questions and More

by Melissa911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Leming, Connor Anderson, John Pate
Apr 25, 2021 -

Nelson Mazda Murfreesboro responded

Thank you, Melissa, for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

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