Nelson Mazda Murfreesboro
Murfreesboro, TN
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1,241 Reviews of Nelson Mazda Murfreesboro
Purchasing my new car was fairly even and most communication was via text. Not much confusion or miscommunication and all went well. No negotiations or anything and I was able to sign and pick up communication was via text. Not much confusion or miscommunication and all went well. No negotiations or anything and I was able to sign and pick up my car in about an hour once it had arrived. More
Nelson Mazda really went out of their way to make us feel welcome. Our salesman Johnny Vu went out of his way to make sure we got the vehicle we wanted. welcome. Our salesman Johnny Vu went out of his way to make sure we got the vehicle we wanted. More
Incredibly poor customer service, on several occasions. It seems like they just hate being honest. They sell used cars without disclosing that parts of it are damaged (couple of photos of the vehicle righ It seems like they just hate being honest. They sell used cars without disclosing that parts of it are damaged (couple of photos of the vehicle right after sale). They give you the wrong paperwork for registration and say that they don't have the title (of course, they eventually find it). They make repairs to cars without asking for permission, during a routine oil change (obviously, it takes way more time than expected). They send advertisements after being asked for several times to stop doing it. More
I never thought I would say this about buying w car but this was a pleasant experience. It was a meticulously clean environment, they were extremely nice people, they fully utilized modern technology, the this was a pleasant experience. It was a meticulously clean environment, they were extremely nice people, they fully utilized modern technology, the car was exactly what we hoped it would be and the purchase process was stress free. More
We appreciate Nelson Mazada and especially Johnny! He was so patient and helpful and not aggressive with helping us find our perfect vehicle. It’s nice to feel safe and excited in this new to us vehicle! was so patient and helpful and not aggressive with helping us find our perfect vehicle. It’s nice to feel safe and excited in this new to us vehicle! Also appreciate the awesome warranty options! More
The service at Nelson Mazda Murfreesboro has always been excellent and the employees are professional and accommodating. I trust the dealership with their service and will keep returning for my car's mainte excellent and the employees are professional and accommodating. I trust the dealership with their service and will keep returning for my car's maintenance. I highly recommend them. More







