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Nelson Mazda Murfreesboro

Murfreesboro, TN

4.8
1,241 Reviews

1214 Fortress Blvd

Murfreesboro, TN

37128

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1,241 Reviews of Nelson Mazda Murfreesboro

November 09, 2021

My experience was outstanding. The people I dealt with were professional and friendly. Was pleased to not have to deal with a pressure filled meeting with a sales manager or general manager b More

by mamnsat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa McDonald, Telvin Rucker
Nov 09, 2021 -

Nelson Mazda Murfreesboro responded

Thanks for your feedback on your recent visit to Nelson Mazda Murfreesboro. I'm glad to hear that Alyssa and Telvin were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

November 09, 2021

THE BEST SERVICE TEAM AROUND,VERY FAST,FRIENDLY,PROFESSIONAL,ENJOY WORKING WITH THIS TEAM AND SERVICE DEPARTMENT More

by brandy.golon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lindsey Notgrass, Lonnie Stevens, Allen Morse, Chase Warren, Will Austin, Michael Burton
Nov 09, 2021 -

Nelson Mazda Murfreesboro responded

Thank you for the kind words for our service department, Brandy! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 09, 2021

Great experience, love the way they video what they are doing and talks me through it👍🏻 More

by JTHORINGTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Burton
Nov 09, 2021 -

Nelson Mazda Murfreesboro responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Nelson Mazda Murfreesboro. Please don't hesitate to reach out if you need anything else.

November 05, 2021

Great service, respectful employees. I went in to buy a car, and enjoyed the entire experience. More

by Chainedpierunner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Vu
Nov 05, 2021 -

Nelson Mazda Murfreesboro responded

Congratulations on your new purchase! Thank you for sharing your thoughts about your great experience with Nelson Mazda Murfreesboro. We appreciate your business and hope to see you again soon!

November 04, 2021

Amazing customer service with the young man in the service center. He mentioned he’d only been doing it about a month. Super nice dude. However, my diagnosis, was not the actual issue. My vehicle thre More

by brianswain
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Burton
Nov 04, 2021 -

Nelson Mazda Murfreesboro responded

Thank you for your feedback, Brian. We're sorry you didn't have the best experience and apologize for any inconvenience. Please don't hesitate to reach out to us directly to discuss how we can rectify this issue. We appreciate your business and our team looks forward to serving you again!

November 02, 2021

Very professional and very efficient. Great experience. I would buy from this dealer again if they had the car I wanted. More

by phongdo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Leming, Cristian Dorantes
Nov 02, 2021 -

Nelson Mazda Murfreesboro responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Nelson Mazda Murfreesboro!

November 02, 2021

It was a great experience and Johnny Vu was very knowledgeable and professional. And I would recommend that salesman to a friend. More

by BEV
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Vu
Nov 02, 2021 -

Nelson Mazda Murfreesboro responded

Congratulations on your new vehicle! We are so glad that Johnny had the opportunity to work with you, and that he and our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

November 01, 2021

Fast and excellent service. Lonnie kept me updated every step of the way and the price was very reasonable. Best service experience I’ve ever had. More

by sfleser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Stevens
Nov 02, 2021 -

Nelson Mazda Murfreesboro responded

Thank you for choosing Nelson Mazda Murfreesboro, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 29, 2021

We drove 80 miles to your dealership and was very pleased with the service. I love my new car! More

by BEV
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Vu
Oct 29, 2021 -

Nelson Mazda Murfreesboro responded

Congratulations on your new purchase, Bev! Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience. Please let us know if we can be of any further assistance.

October 28, 2021

Both Johnny, Josh, Lonnie in service, and everyone involved were super helpful and friendly. We weee trading in a car for a new one that better suits our needs, and they were all very patient along th More

by ccboyette77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Stevens, Joshua Guzman, Chase Warren, Johnny Vu
Oct 28, 2021 -

Nelson Mazda Murfreesboro responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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