
Nelson Mazda
Tulsa, OK
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Logan Mccool, went above and beyond having my vehicle picked up and serviced and returning my vehicle way before promise time! I will use him as my service advisor every time now for my Nissan Altima! Th picked up and serviced and returning my vehicle way before promise time! I will use him as my service advisor every time now for my Nissan Altima! Thank you again Logan! More
The buying experience was really great at Nelson Mazda. The sales person was very informative and did a really great job of explaining everything and just making the whole process a lot easier. The sales person was very informative and did a really great job of explaining everything and just making the whole process a lot easier. More
Started out undecided on what I really wanted and needed in a car. After several weeks, made the decision to go with a Mazda. Thankful for Jonathan's help and patience. in a car. After several weeks, made the decision to go with a Mazda. Thankful for Jonathan's help and patience. More
I just bought my second vehicle from this dealership. They have exceptional service in both their sales department and the service department. They have exceptional service in both their sales department and the service department. More
Bought a new CX5 on January 17, 2025. While we were there over 5 hours, we did enjoy the lady that we worked with, Tanya Fisher. There were some scratches and scuffs but Tanya said to com While we were there over 5 hours, we did enjoy the lady that we worked with, Tanya Fisher. There were some scratches and scuffs but Tanya said to come back Monday and she would get them buffed out. Update coming after Monday. More
Bought a car from them and had it shipped. From the time we bought it to the time the transport picked it up, there were multiple flaws that showed up. Nelson Mazda claimed that the transport From the time we bought it to the time the transport picked it up, there were multiple flaws that showed up. Nelson Mazda claimed that the transport did the damage. That isn't true as it was done before transport even left the dealership. They are refusing to fix all the damage and we are in the process of having to get a lawyer to fight the repair cost. They will fix two of the four main problems and won't even discuss the smaller problems. They also claimed to have sent paperwork that never came through and we had to call numerous time to get the paperwork sent. This is unacceptable and had we known about the sleaziness' of this dealership we would not have purchased. Please be aware they will also not allow you to contact a manager or anyone higher than salesperson level. The car is currently still listed at $200 lower than the price we paid for it. They won't refund us the difference. More
I called about a CX-50 and asked if it was available to test drive. I live 2 hours away. The girl said yes and I immediately received a text from Abigail Grace giving me a link and asking if I had farther test drive. I live 2 hours away. The girl said yes and I immediately received a text from Abigail Grace giving me a link and asking if I had farther questions. When I got there it was extremely busy so I put my name on a waiting list. By the time it took me to walk out to the car line a rep was already meeting me there. I had researched the vehicle online and the rep, Jonathan Waters was extremely knowledgeable and answered all my questions. Great experience. If I purchase it will be from them. More