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Nelson Mazda
Tulsa, OK
192 Reviews
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Showing 192 reviews
May 30, 2011
Immediate attention was great. We enjoyed the ease with which we bought our Mazada2 Touring car. Our salesman was very attentive and knowlegeable about the car and was eager to help us find the right car which we bought our Mazada2 Touring car. Our salesman was very attentive and knowlegeable about the car and was eager to help us find the right car for our budget and needs. The sales manager, and finance personnel were very friendly and efficent. Appreciated Michael introducing us to the Parts dept. and the maintence dept. In short, we really enjoyed the experience and it was not painful at all. We will recommend our car and Nelson Mazada's service to our friends. This will be our 6th mazada in the last 44 years. More
by grammy66
Employees Worked With
Michael Huff,Bruce, CJ Jacobs Jr, Michael Whittaker, Jon Nickles.
May 24, 2011
My first oil change service was set up by my sales person & I was given an appointment card with the date & time on it. I called the day before to verify this & the service department had no information abou & I was given an appointment card with the date & time on it. I called the day before to verify this & the service department had no information about this appointment but was still able to fit me in that next morning. I received great service & it's nice to get a car wash with the oil change. The buying process was a little long but no different that any other dealer. Overall the experience was great. This is the second car that we have bought at Nelson Mazda & will return again for future purchases. Don't normally have my vehicles serviced (oil Change)done at the dealers but now see the price is very competitive with other places maybe even a little cheaper. More
by 2010miata
Employees Worked With
service dept
May 17, 2011
It was my first service for my CX-9. I was told that it would take about 60 to 90 minutes but the car was ready in 45 mintues. My only disappointment was that the car did not get a carwash. My other car fr would take about 60 to 90 minutes but the car was ready in 45 mintues. My only disappointment was that the car did not get a carwash. My other car from Chris Nikel gets a special discount on oil changes and also a thorough cleaning inside and out. More
by Miles Pinedo
Employees Worked With
James Martin
April 13, 2011
The staff were friendly and seemed to genuinely want to help. Showed respect for our time. Price negotiations were a pain with lots of waiting involved. Didn't negotiate the sale price, only tra help. Showed respect for our time. Price negotiations were a pain with lots of waiting involved. Didn't negotiate the sale price, only trade in value. Also it was a long wait after we decided to buy the car to finally talk with purchasing. Going into the dealership it seemed our expectations were a bit off. We have never bought such an expensive vehicle (Mazda5). Also our previous experience with dealerships had not gone well, so we would have preferred private party. But overall we do not regret the purchase, though it hasn't been a week yet. We are happy with the price and experience with Nelson Mazda. More
by blini
Employees Worked With
Tom Rother
April 12, 2011
I found my car on line and upon arriving at the dealership, I was greeted by Bruce Larison. He was absolutely the most pleasant and helpful sales person I have ever worked with when buying a vehicl dealership, I was greeted by Bruce Larison. He was absolutely the most pleasant and helpful sales person I have ever worked with when buying a vehicle. He has continued to do all he can to make this a successful buying experience. I highly recommend Nelson Mazda and will go there first when I look to purchase again. More
by kdewees
Employees Worked With
Bruce Larison
April 08, 2011
The entire experience was easy and pleasant with very friendly staff. It was also nice that if you called they answered their phones and if they said they needed to call you back they called back quickl friendly staff. It was also nice that if you called they answered their phones and if they said they needed to call you back they called back quickly. My salesman, Tom Rother, was knowlegable about the car and explained a lot of the features of the car during the test drive. Would absolutely shop there again. More
by kelliking
Employees Worked With
Tom Rother and CJ Jacobs
March 28, 2011
Ryan was great! I’ve already plugged him on facebook and am happy to do so here again. I came in for my first test drive on my own, and he was neither patronizing nor did he spew a lot of technical jargon. am happy to do so here again. I came in for my first test drive on my own, and he was neither patronizing nor did he spew a lot of technical jargon. When we came back to buy we had the Blue Book and carfax on the specific used Mazda 3 we wanted in-hand. As the price came in well under the retail Blue Book (just slightly above the BB trade-in price, actually) and appeared quite fair there was a minimum of bargaining. Ryan did briefly try to upsell us to the 2011 model, but respected our polite “thanks but no thanks”. I’ll take that experience any day over many dealerships where they build in $3000 of “profit” and you have to waste a couple of hours with the whole negotiation kabuki. The warranty and financing paperwork with CJ was easily the most memorable hour my husband and I have ever spent with a loan officer. We found him hilarious, though he might not be to everyone’s taste. All in all, as major purchases go this one was remarkably low-pressure and pleasant. This is my second Mazda, and based on both car and dealership I suspect it won’t be my last.One note-I agree with an earlier reviewer's comments about the dealership's Christian vibe. Weve seen enough sleazy "christian" businesses that normally that's our cue to keep one hand on our wallets at all times, but everyone we dealt with was honest and pleasant to work with. My first car purchase that felt like a true win-win transaction. More
by Oklibrarian
Employees Worked With
Ryan, CJ
March 23, 2011
What a great dealership for purchasing a new or used car. We have purchased three new and one used car here in the past six years. Wonderful people that treat you right and as a valued customer. We would We have purchased three new and one used car here in the past six years. Wonderful people that treat you right and as a valued customer. We would definitely recommend this dealership to anyone and will, more than likely, be making purchases there again in the future. More
by cains19
Employees Worked With
Jeff Lewis
March 19, 2011
They gave us a fare deal. The finance guy was a little bit pushy with the extended warranty. I have purchased them in the past and I never end up spending as much money as the warranty cost before it run bit pushy with the extended warranty. I have purchased them in the past and I never end up spending as much money as the warranty cost before it runs out. I told him I was not interested and he continue to make me feel like I was making a terrible decision. We closed the deal very quickly with the salesman who was very polite. However, we had to wait 2 hours before the finance guy would see us. Caused me to miss several appointments at work. They need to figure out how to get you out of there more quickly after you have made a deal. More
by dboleyman
Employees Worked With
Tracy and CJ
March 14, 2011
I have now purchased 2 vechiles from Nelson Mazda, Tulsa, OK and have truly had the best experience ever! I have purchased both brand new and used vehicles and can not be more pleased. I dealt with David B OK and have truly had the best experience ever! I have purchased both brand new and used vehicles and can not be more pleased. I dealt with David Beltran on my recent purchase and was truly blessed to have him as my salesman! Also the finance guy named CJ is one character everyone should get the joy of meeting. Thank you both for a great car buying experience!!! More
by emily5373
Employees Worked With
David Beltran
