Nelson Mazda

I have now purchased 2 vechiles from Nelson Mazda, Tulsa, OK and have truly had the best experience ever! I have purchased both brand new and used vehicles and can not be more pleased. I dealt with David B OK and have truly had the best experience ever! I have purchased both brand new and used vehicles and can not be more pleased. I dealt with David Beltran on my recent purchase and was truly blessed to have him as my salesman! Also the finance guy named CJ is one character everyone should get the joy of meeting. Thank you both for a great car buying experience!!! More

The facility was very nice / clean, the sales staff very professional and not manipulative or pushy. They treated us with respect, were very fair and the transaction went very smoothly. This was in contras professional and not manipulative or pushy. They treated us with respect, were very fair and the transaction went very smoothly. This was in contrast to a years earlier encounter at the dealership where we walked out. More

I came to this dealership looking for a Mazda 5 that I found on the internet. We walked into the dealership and had to ask for a sales person. It was wonderful not to be stalked by salespeople when pull found on the internet. We walked into the dealership and had to ask for a sales person. It was wonderful not to be stalked by salespeople when pulling into the parking lot. Ryan, the salesperson who came to help, really knew the vehicle we were test driving. He showed us features about this car that really helped make the sale. When I went into the finance department, the gentleman there made the experience so delightful. They kept the car payment in the range I wanted and I walked out of there feeling at peace. All of the people I encountered there were very professional! What a great place! I would highly recommend you check out this dealership. More

I had a great experience at Nelson Mazda. I knew of them from some folks I worked with and because of their reputation made it a priority to check their inventory first. I highly value their Christian work from some folks I worked with and because of their reputation made it a priority to check their inventory first. I highly value their Christian work environment that is reflected in their low pressure tactics and also in their negoiations. Everyone was friendly and not in a patronizing way. We did do our dance on pricing, but only a couple of stanzas and all in a very respectful manner. My salesperson was new, but focused on trying to do the right thing. I went in with expectations for a good experience and came out with a smile and the ability to sincerely recommend these folks and their business. I will be back for future purchases as I hope to do my part to support businesses that do the right thing by folks. Mr. Jacobs is a pro and a pleasure to deal with. Can not remember the last time I could say that coming out of a car dealership. More

My sales experience started out well. David was friendly.But the rest of the car buying experience quickly took a turn for the worse. It started off with the inablility of the sales people to friendly.But the rest of the car buying experience quickly took a turn for the worse. It started off with the inablility of the sales people to find a car. I was interested in a Mazda5. Their website listed several for sale. When I asked about a particular vehicle that only had 25,000 miles on it and was still under warranty I was told that the only cars they had were what we could see on the front lot (this car was not included). I ended up starting a deal on a Mazda5 with 36,000 miles on it. My husband happened to ask another salesman not helping with our deal and he was able to find the car we had already asked at least two other people about, it was in the back. It was finally brought around front and we started a new deal on it. To me it seemed like there was an agenda to sell the other car instead of the one I was really interested in and it left me feeling uneasy. From this point things went from bad to worse. The finance guy was very rude and insulting offering us an interest rate that was over 2.50% more than what we were able to get from an outside source. He actually told us if we could get a better rate than what he was offering we should come back and tell him about it because he didn't believe we could do it. The real kicker is the credit union we got financed through is one that Nelson Mazda uses for financing also, so why couldn't they get us a better rate? Several days after purchasing the car I received an email from Nelson Mazda asking about my sales experience and giving a number to call and speak to Megan Rawlings if I had any concerns. I spoke to Megan the next day and she said that she or a manager would get back to me about my bad experience. That was over 3 weeks ago and I have never been contacted by her or a manager. I would not buy another vehicle from this dealership ever again. More

I have to admit, I don't really like buying cars. However with this dealer I felt that they were at least looking to find something that would really work for what I needed. I ended up buying a 2004 Saturn I with this dealer I felt that they were at least looking to find something that would really work for what I needed. I ended up buying a 2004 Saturn Ion and I must say I am very happy with my purchase. More