Nelson Mazda

Sales representative was good and non pressure. Car was not cleaned very well (Interior dirty and wheels not cleaned) Car was not cleaned very well (Interior dirty and wheels not cleaned) More

They wanted me to give them $1000 (unrefundable) in order to allow me to drive to their dealership so that I could look at the car. I live 120 miles from the dealership. It would take 2 or so hours. I was v to allow me to drive to their dealership so that I could look at the car. I live 120 miles from the dealership. It would take 2 or so hours. I was very sure that I would buy it. However I am not just going to donate $1000 to their cash balance. This event is closed. P. S. Another area dealership has been more cooperative. More

They will low ball your trade and make you issues with you trade to justify their quote. They over price the inventory and tell you it’s fair market value. Do your homework or better yet go to another dea you trade to justify their quote. They over price the inventory and tell you it’s fair market value. Do your homework or better yet go to another dealership. Absolutely the worst experience I have ever had in 25 years More

Straight forward, honest candid dealership and easy to do business with. That includes all departments. Thank you all! business with. That includes all departments. Thank you all! More

Nelson Mazda, and their salesman Jim Wright, try to act like they are better than any other dealership but can be just as sleezy given the opportunity. I scheduled an appointment to purchase a vehicle and like they are better than any other dealership but can be just as sleezy given the opportunity. I scheduled an appointment to purchase a vehicle and mentioned that I had a long drive, working with Jim for roughly a week lining everything up. During my drive there Jim sent me a text, not even a phone call, to let me know they sold the car out from under me. Don't buy their holier than thou lies More

Will try to make you feel cornered into something you don't want to do. Very pushy. Unprofessional. Cars are great but employees claim their non commission but the way they try to force you into a bad de don't want to do. Very pushy. Unprofessional. Cars are great but employees claim their non commission but the way they try to force you into a bad deal says otherwise. They offered 3,000 less for my trade in then what we originally agreed on when I backed out they became aggressive and we had to call my bf to feel safe. They will belittle you if you're a woman and try to gaslight you into a bad deal and I felt uncomfortable to back out of the deal without a guy there. When we said it was a unfair deal they became aggressive. For noncommission it's crazy they're more aggressive than any other car sales. Also beware they delete Google reviews and bribe customers as well to delete reviews and or write good ones More

I was impressed with the salesman’s knowledge, professionalism and the overall customer service. I love my car and I’d highly recommend Nelson Mazda to anyone. professionalism and the overall customer service. I love my car and I’d highly recommend Nelson Mazda to anyone. More

Let me just start off by saying that Omar is the bomb! ! I came into Mazda searching for an SUV that was going to work for my family. Omar never tried to pressure us into buying anything specific, he truly ! I came into Mazda searching for an SUV that was going to work for my family. Omar never tried to pressure us into buying anything specific, he truly wanted to help us find something we genuinely wanted (whether that was a Mazda make or not). I had been super picky with what I was wanting and he was very patient with me. He showed us 3 different SUV's and the third time was the charm. He explained the sale process with us and made sure we understood each step throughly. Such an awesome guy to work with and super appreciative of him! We would definitely buy with him/mazda again! More

Cam was the sales person that helped me with the purchase of my Chevy Cruze. Mazda would not give me what I wanted for my trade so I took it over to CarMax and sold it to them for what I needed to purchase of my Chevy Cruze. Mazda would not give me what I wanted for my trade so I took it over to CarMax and sold it to them for what I needed to purchase the Cruze. I was impressed with Cam he called me and sent me a text while I was at CarMax. I purchased the Cruze along with a package to have the windows tinted, seats treated and the diamond shield put on the front of the car. Cam will get the job done. More

Their employees don’t tell you about the 399$ document fee in their “fair and upfront pricing” So I just recently moved to the Tulsa area and have been looking into buying a car, however not knowing fee in their “fair and upfront pricing” So I just recently moved to the Tulsa area and have been looking into buying a car, however not knowing the area or anyone for recommendations I found myself reliant mainly on online reviews of dealerships. I then found myself scrolling through the reviews of Nelson Mazda. After a few minutes of reading I was like “awesome they seem very straightforward and honest, I’ll buy a car here” WELL, the old adage of “if it’s too good to be true, it probably is” absolutely holds true. For an “upfront and fair” store, you think their associates would understand the term “out the door price” very clearly. Unfortunately for me someone did not get the memo. So it was quite surprising that when I asked for costs, SUDDENLY, an extra 399$ document fee appeared. If you decide to shop here, please read these over the top five star reviews, with a grain of salt. My experience has been nothing but the opposite. More