Nelson Mazda
Tulsa, OK
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Service for recall parts time begin with I get a phone call from Tyra telling me my recall parts can be installed so I made the appointment for the next morning which I thoug time begin with I get a phone call from Tyra telling me my recall parts can be installed so I made the appointment for the next morning which I thought was amazingly quick service plus no charge on the recall parts being installed. So the next morning after speaking with Tyra making the service appointment to install recall parts I pulled into service area and everybody was so friendly I waited for my CX-7 as they worked on it they have a modern comfortable waiting room with plenty of free drinks coffees donuts & fruits to eat e few 'televisions to view and Mathew the service advisor was very friendly and helpful overall having a comfortable good experience plus the repairs didn't take long More
Nelson Mazda is the very BEST!!! This is and always has been a SUPER experience! Wonderful Christian people to work with with complete honesty! Thank you for who you are and represe This is and always has been a SUPER experience! Wonderful Christian people to work with with complete honesty! Thank you for who you are and represent! More
I will always buy from Nelson I have bought 3 vehicles over the years from Nelson. 2 mazdas & a used Toyota. Such great people to work with! Car buying can be daunting, but they ma I have bought 3 vehicles over the years from Nelson. 2 mazdas & a used Toyota. Such great people to work with! Car buying can be daunting, but they make it a pleasurable experience and treat you fairly. Additionally I get all my vehicles serviced here. Highly recommend. More
great experience Tyler was on his game; fast, friendly, knowledgeable and very upbeat. We met several of the Nelson team and everyone was genuine and helpful. It wa Tyler was on his game; fast, friendly, knowledgeable and very upbeat. We met several of the Nelson team and everyone was genuine and helpful. It was a very different experience, no pushing or high pressure, no games with numbers, everyone was honest and helpful. Tom was quick and explained financing options along with warranty and service plans. All in simple real life examples. Total process couple of hours max. More
Amazing Experience I have been a loyal Chevy customer for years. We purchased at least 6 cars from the same dealership at Chevy over the last 15 years. We were never t I have been a loyal Chevy customer for years. We purchased at least 6 cars from the same dealership at Chevy over the last 15 years. We were never treated at Chevy as well as we were in the last two trips to Nelson Mazda. Mr. Nelson says there is a difference on his commercials. I am a skeptic by nature and just thought that was hype. We met Charles and felt at home and under no pressure. He was very knowledgeable and helped us see multiple models to help us make an educated decision. All of the people at Nelson Mazda went out of their way to make us feel at home - it is a great environment with people who care about you and about creating a great buying experience. Mr. Nelson you are right - there is a difference. Thank you for building a great culture at your dealership which makes buying a car fun. Now that is uncommon in a high pressure industry. It is true - they made a believer out of me. Thanks Nelson Mazda!! You have another loyal customer for life!! More
Repairs Awsome support, beyond fair and responsible. Never an issues with quality of work. Will only take my vehicle to Nelson Mazda. Customer is always f Awsome support, beyond fair and responsible. Never an issues with quality of work. Will only take my vehicle to Nelson Mazda. Customer is always first!!! More
New to Tulsa Having one dealership before I moved to Oklahoma I was worried about a new service center. No need. They are fantastic! Ve ey detailed in service o Having one dealership before I moved to Oklahoma I was worried about a new service center. No need. They are fantastic! Ve ey detailed in service options. Were spot on getting me in and out in a timely manner. More
Fast and professional My wife and I had a really nice experience purchasing her Jeep,the sales team of Charles, Tom and Tyler were very friendly,professional and made the e My wife and I had a really nice experience purchasing her Jeep,the sales team of Charles, Tom and Tyler were very friendly,professional and made the experience enjoyable. So thank you to these gentlemen. More
Clean, well lit, open & inviting showroom. Friendly staff. What I like about Nelson is that you can breathe while your walking from your car to the showroom bc ppl are not standing in the parking lot waiting f What I like about Nelson is that you can breathe while your walking from your car to the showroom bc ppl are not standing in the parking lot waiting for you to get out of your car. The lot was clean and open & cars were clean and sectioned by model.. Once I made it to the showroom I found it open and well lit, clean and organized. I was greeted warmly before I sat down with Nathan who was polite, knowledgeable and friendly. We met at an open area desk which I prefer over retreating to small cubicles. (Everybody writes down numbers anyway so financials and privacy wasn't an issue.) Overall I really like this dealership experience and I'm kind of looking forward to going back for my free car washes to grab a root beer and say hello to everyone! More
Absolutely Wonderful Experience! This is our second round of leasing cars from this Mazda Dealership and we are beyond pleased! Jermane took such good care of us and worked tirelessly This is our second round of leasing cars from this Mazda Dealership and we are beyond pleased! Jermane took such good care of us and worked tirelessly to get us the best deals. It feels like the whole dealership was a closely working unit that helped each other to make things run smoothly. And when (understandable) delays did arise, everyone was apologetic and genuinely concerned and thanked us for our patience. Overall, we would definitely recommend this place to our friends and family. More