Nemer Chrysler Jeep Dodge RAM of Queensbury

From our first "look-see" visit the folks at Nemer Chrysler Jeep Dodge were nothing but helpful and informative. When Vern came out to greet us, he simply introduced himself and let us know he would b Chrysler Jeep Dodge were nothing but helpful and informative. When Vern came out to greet us, he simply introduced himself and let us know he would be happy to answer any of our questions. I told him we were shopping for a new van and he pointed to the section of the lot that had a large and varied selection. It did not take us very long to select a van on the lot that had everything we were looking for and the negotiations went swiftly and smoothly. The vehicle now has 116K absolutely trouble free miles on it and when it comes time to replace it, you can assume we will return to Nemer. Bob Notari More

Professional service provided by all staff members. I made an appointment and dropped the vehicle off with shuttle service. The staff worked with my warranty company, fixed the vehicle in a timely manne made an appointment and dropped the vehicle off with shuttle service. The staff worked with my warranty company, fixed the vehicle in a timely manner. I would certainly use this service department again. More

Have purchased numerous vehicles from Nemer Dodge, the sales and service dept go above and beyond to satisfy there customers. Can depend on them to have vehicle ready when promised and very knowledgeable. sales and service dept go above and beyond to satisfy there customers. Can depend on them to have vehicle ready when promised and very knowledgeable. We just purchased another vehicle from Nemer Dodge and were very satisfied with the sales department. We feel that they did everything in their power to make the sales process as smoothly as possible. We would recommend to family & friends as the associates at Nemer Dodge are very friendly and want to make the sales and service experience as easy as possible. More

Paul Terry sold me my car 2 1/2 years ago and any time that I have gone in for routine service or that something needed to be fixed Tanner and Jen have always been able to get me in when I wanted to come that I have gone in for routine service or that something needed to be fixed Tanner and Jen have always been able to get me in when I wanted to come and are very knowledgeable about what was wrong and very close in giving me an estimate of how much the repair or service would cost and how long it would take. I haved to bring my 92 yr. old father with me most times and bring him in in a wheelchair and one of then usually runs to open the door and when the car is ready makes use that it is close to the door so that I can get my Dad out there without getting him wet. Paul Terry would always speak to me if he saw me waiting while the car was being serviced. Now that he has left the dealership if I go into the showroom ,one of the salespersonsons will ask if they can help and they try to put me in contact with the right person but I have been told that I have not been assigned to any one person since paul left. More

I like that they are not too pushy. They don't call too often either. The prices are very good, however I was not impressed by the trade-in values. I also wish that more info was available on line, especia often either. The prices are very good, however I was not impressed by the trade-in values. I also wish that more info was available on line, especially more pricing info.The staff have always been curtious. They always are knowledgeable about the cars they are selling as well. Overall it is always a nice experience and will continue to be interested in doing business there in the future. More

I have two vehicles One Chrysler, one Jeep. I bring both to Nemer for service. I have dealt mostly with Jen and she is always very professional and sincere. So far, I am very pleased with any service I ha to Nemer for service. I have dealt mostly with Jen and she is always very professional and sincere. So far, I am very pleased with any service I have received there and I have recommended them on many occasions. More

I did not purchase a vehicle for Nemer, but I did reach out to them during my search. I had initially began searching used and new dealers on Long Island, but decided to look closer to my vacation home out to them during my search. I had initially began searching used and new dealers on Long Island, but decided to look closer to my vacation home in Warrensburg, NY. I had contacted the staff at Nemer and received a response, Immediately. Other dealerships that I had contacted would send me automatic emails, vague responses, and only request that I come in to see/drive a vehicle. Nemer understood my situation, being 250+ miles away. Although I did not purchase a vehicle from Nemer (nor did I end up purchasing a vehicle anywhere,) I was very impressed by the professionalism and quick response time in answering my questions. I specifically dealt with Paul Terry, who was more than accomodating in responding to my emails. I had questions regarding the discounts and total MSRP of a 2009 Dodge Ram (back in July of 2009) When I do have the funds to purchase the vehicle that I truly want, the 2011 Ram, I would DEFINITELY consider visiting Nemer to discuss my options. More

I purchased a used 2006 Saturn Vue from a liquidation sale being held at the dealership. I am very satisfied with my purchase. The finance department found me a good loan. Carl frost was very accommodati sale being held at the dealership. I am very satisfied with my purchase. The finance department found me a good loan. Carl frost was very accommodating. Since I got the car in May I have had the oil changed and had it serviced once. The service department was helpful, however my wait was a little long. They told me it would take about and hour but I waited for two and a half. Not their fault, but if I had known I would have walked over to K-mart or something rather than sitting in the waiting room. Other than that, I am very satisfied with the service and quality I have received. The sales team, especially Carl were very helpful and good to me. More

I had good dealings and bad dealings with this dealership, so it is a very weak yes for my recommendation. It would have been a maybe if it was available. I was very pleased to be able to finance dealership, so it is a very weak yes for my recommendation. It would have been a maybe if it was available. I was very pleased to be able to finance a vehicle through the dealership, but, from the moment I signed the papers I was treated like I was being a bother, especially when I repeatedly called about the fact that I was still having issues with my vehicles transmission, and, being that I live more than 50 miles away, just stopping in to discuss it was not an option, so, when I finally was in the area, they brushed me off, telling me that I had not brought it in before the warranty was up...this is why I kept calling prior to my being there in person!!!! They are a very friendly dealership, that did work with me prior to the sale...unfortunately, their enthusiasm ends there. More

Financial manager was not as friendly as the salesman. Need to work on better customer relations and how to explain financial options available. The salesman had better customer relations and went out of Need to work on better customer relations and how to explain financial options available. The salesman had better customer relations and went out of his way to please us and offer a fair price. More