Nemer Chrysler Jeep Dodge Ram of Saratoga

Disgusting slime xxxxx at nemer Went to the Nemer looking for a car for girlfriend. Talked to salesman Tommy, we were interested in a 2014 Jeep Compass. Finance manager informed us w Went to the Nemer looking for a car for girlfriend. Talked to salesman Tommy, we were interested in a 2014 Jeep Compass. Finance manager informed us with our credit he could get a sub 5% interest rate. They called the next day and said "You are gonna like what we got for you, come on down and we will do the paperwork". We show up and he proceeds to tell us the interest rate was 20% but he gives his "word" that when can come back in 6 months and he "guarantees" he can refinance us for our desired rate, and that "he won't turn his back on us". On our way out the door they practically blocked the doorway, I said I am leaving and he responded take a seat and pulled out a chair for me. You'll need a hot shower after dealing with these dirtbags More

VERY Happy Customer I found a Jeep Wrangler on cars.com that was located at this dealership. From the second I called and spoke to Sandra and Jamie about it, I knew I was I found a Jeep Wrangler on cars.com that was located at this dealership. From the second I called and spoke to Sandra and Jamie about it, I knew I was going to have a great experience. We drove 3 hours to see this vehicle (it had everything I wanted, which had been tough to find), and dealt with John as a sales consultant. When I knew this was THE vehicle, we spoke with/worked with Alex Sommer to make the deal. He was awesome to work with, funny, and continued to make us feel like he was there for us, and not the other way around. Highly recommend this dealership (and Alex) if you are looking at a vehicle in this area. We are so thankful we made the 3 hour trip, because I brought home a vehicle I have wanted for years, and am BEYOND happy with the purchase! More

Dishonest Dealings We purchased a 2011 Jeep patriot in December 2014. Exactly 2 years later I took my jeep to a local repair shop and was told that I needed a brand-new We purchased a 2011 Jeep patriot in December 2014. Exactly 2 years later I took my jeep to a local repair shop and was told that I needed a brand-new transmission. I drive a standard transmission and the vehicle only had 60,000 miles on it. I took it to Zappone because my purchase experience from Nemer was so dreadful. Zappone informed me that the transmission had already been overhauled twice before our purchase of the vehicle at 35,000 miles. So that's 3 TRANSMISSION OVERHAULS at 60,000 miles! When we purchased the vehicle my husband explicitly asked if there had been any prior mechanical issues and they flat out lied to us and told us now. I have been trying to get the old service records from before our purchase of the vehicle and Nemer is refusing to give them to us saying that their computer systems have changed and they lost that information. The Chrysler corporation scratches the records anytime a Vehicle is resold (sketchy!). The Chrysler Corporation is only paying for half of the repair and not taking ownership of a faulty transmission. Nemer is extremely dishonest and I can't say anything positive about my experience with them. I plan on letting everyone I know about this. Don't buy Jeep, definitely don't use Nemer! More

Awful customer service Called in to see if the dealership had a Jeep grand Cherokee srt, asked for a new car salesperson, got a business development person on the line, I ag Called in to see if the dealership had a Jeep grand Cherokee srt, asked for a new car salesperson, got a business development person on the line, I again asked for a new car sales person, Sandra rudely said I can help you. I said OK, I want to know if you have a Jeep grand Cherokee srt in Stock, she hung up on me. If this is how they treat a customer looking to purchase an 80k vehicle I will happily take my business elsewhere. More

Customer service ends once they have your money Purchased a new jeep 2 weeks ago,, had 5k demo miles on it. Had to purchase wipers same day as one didn't even touch windshield, hadn't noticed on te Purchased a new jeep 2 weeks ago,, had 5k demo miles on it. Had to purchase wipers same day as one didn't even touch windshield, hadn't noticed on test drive. Said they mailed me a check for the cost but nothing yet. Less than 24 hours after pick up the issues started, grinding noises. Salesman said. Well I hope you don't think I did anything wrong.... Salesman & sales manager don't return calls. More issues arise, 4wd overheated, temporarily unavailable message during a snow storm. Had another dealer check it out, caliper slides needed cleaning & luring. Few days later new crunching noises 21-26mph, another noise when driving like something won't engage, 4wd would not work also. Supposed to be a NEW car, what did they do during 5k mile demo rides??? What did they do to mask the issues for the test drive??? Sales consultant didn't return my call in a week, then says he will call me in an hour- that was last week lol still nothing. Go to a sales manager who will now not return our calls. Service department was more helpful, took it for a ride & thinks it's rear differential. So how does this happen on a NEW vehicle???? I'm holding onto some hope that the service department is more dependable and up on customer service than the sales department..... More

terrible repair services mission here is to charge as much as possible! unable to maintain records. loose mopar oil change records. had to go to another dealer to get issues w mission here is to charge as much as possible! unable to maintain records. loose mopar oil change records. had to go to another dealer to get issues with heater core problems. Push B&G treatments but do not back it up. claimed I did not flush at 23K. annual two new radiator replacements so they do not change the anti-freeze? they leave it in the block? Done here! Lia or Krystal going forward. Looking at new Toyota pick up. Service like this has turned me off. Probably why they have a #3 rating. More

Purchased a new Jeep. Last week I purchased a 2017 Jeep. Dan Belmonte was my sales person, Dan was so kind and considerate of my budget. He made it happen for me, I never t Last week I purchased a 2017 Jeep. Dan Belmonte was my sales person, Dan was so kind and considerate of my budget. He made it happen for me, I never thought I would be driving a brand new car. He went above and beyond, and words cannot express how grateful I am. I will be back to lease my next car with Dan Belmonte, and I already have been recommending my friends and neighbors. Joey Barone and Joe Cilione helped me as well with finance's and endless amount of paperwork. All three guys were extremely patient, I felt as though I were with family. Looking forward to doing business with my new friends in the future! Nemer of Saratoga deserves a 5 star plus rating. Happy Holiday's to everyone at Nemer of Saratoga:) More

Repeated scam artists! ZERO STARS FOR NEMER!!!! Nemer is the most underhanded business I think I've ever come across. They have perfected the art of bait and switch and it ZERO STARS FOR NEMER!!!! Nemer is the most underhanded business I think I've ever come across. They have perfected the art of bait and switch and it is their standard operating procedure. Today, my friend was quoted $350/mo for a new truck lease....deal was done, charged his credit card, made him wait for 4+ hours for the truck to be readied and all paperwork completed. Insurance was transferred by them and they switched the tags to the new truck. On the lease agreement the payment was now $473/mo....said his credit wasn't as good as they expected and this is best they can get. He walked away and they came back with another offer of $420/mo with additional $500 down payment. Each person he dealt with blamed someone else for what happened. Funny, my husband had the EXACT SAME THING happen to him at Nemer about 12 months ago with a new Jeep lease. He also walked away disgusted after insurance was purchased for new vehicle and all paperwork completed. I dropped him off to pick up the new car and he called me back 10 minutes later because they raised the payment $200.month after the deal had been worked and figures checked days prior. My friend today ran into someone else who had the same thing happen to him. So, three people who have dealt with them and all three had the same scam pulled. These people should be put out of business - and they are all in on it.....Steve was the salesman, Jamie was the manager. DON'T WALK.....RUN AS FAST AND FAR AWAY AS YOU CAN GET FROM THESE CROOKS. More

Professional and caring customer service in the Service Dept I have rated Nemer as a five star experience based on their professional staff. The employees at Nemer LISTENED and did the right thing for the custo I have rated Nemer as a five star experience based on their professional staff. The employees at Nemer LISTENED and did the right thing for the customer. They were helpful and empathetic to the long process to getting our vehicle repaired. More

NCDJR IS A SCAM DEALERSHIP! I was scammed out of about $2000 in repair's on my suv and went there 5/17/15 cause Todd told me they would fix what i was out of pocket.I got there a I was scammed out of about $2000 in repair's on my suv and went there 5/17/15 cause Todd told me they would fix what i was out of pocket.I got there and he said he couldn't help me cause he said when my suv had the repairs done he didn't own the dealership. I don't get what that has to do with me? I also went on 5/16/15 for there promotional program's that they have a lot and talked to a Kayla was told i won $25000 for there game. Which turned out to be another lie. She also said if i got a co-signer to get a suv that we would get another $25000 and the co-signer would get $3400 for helping me.Which it was another lie and scam. I asked her if i could get my prize of $25000 that i won and she took off.Then a guy named Damon came to the table and talked to me and i asked him for my prize.When he came back he handed me a lottery card which was not what i won. The flyer i have for this game said the lottery ticket was supposed to be a $1,000,000 instant jackpot which i won nothing. NCDJR is a really bad dealership to go to and deal with and you will get scam by them in ways you might never know.BEWARE OF THIS DEALERSHIP AND THEY NEED TO BE SHUT DOWN FOR GOOD!! I was going there for years and never knew how much they scam me out of until i looked at all my bills with repairs there which i should have looked closer at my bills. I WOULD NEVER GO BACK THERE EVER AGAIN AND JUST WARNING EVERYONE OUT THERE ABOUT THIS PLACE. More