Nemer Volkswagen
Latham, NY
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I have recommended this dealership to my co worker, and she bought a new Jetta last month. She and I are very pleased with our vehicles!!!! I justs recommended mycar to another co worked today who road i she bought a new Jetta last month. She and I are very pleased with our vehicles!!!! I justs recommended mycar to another co worked today who road in my veichle ( CC ) She used to own a VW and is thinking of getting a new one. More
I absolutely love my Tiquan. I had to bring it in for the 10,000 mile service. Everyone there was very friendly. When my car was done it was explained to me what was done to it and then the questions I the 10,000 mile service. Everyone there was very friendly. When my car was done it was explained to me what was done to it and then the questions I had were answered. I am extremely pleased with the total experience. I would and have recommended the dealership to friends/family. More
Sales and service staff was very helpful and the experience of buying a car from Memer was one of the more stress free I have had since buying cars the staff made the whole transaction very easy. Th experience of buying a car from Memer was one of the more stress free I have had since buying cars the staff made the whole transaction very easy. The price was a little high for the car but I enjoyed the process that I did not mind paying a a little more compared to other VW dealers. More
The service staff is always friendly and courteous. I am always able to obtain a courtesy ride to work, and get picked up in a timely fashion when my car is ready. While waiting at the dealership, I am am always able to obtain a courtesy ride to work, and get picked up in a timely fashion when my car is ready. While waiting at the dealership, I am always offered coffee or a cold beverage. Dealing with Nemer has always been a very pleasant experience, which only complements my satisfaction with the quality of VW in general. I have had a VW Jetta or Passat since 1997 and see no reason to change in the future. More
I entered into a lease in April of 2009, Bob Cantania was my salesperson and I have never had such a good experience. Bob was very attentive and answered all our questions, My boyfriend and I, We felt the en my salesperson and I have never had such a good experience. Bob was very attentive and answered all our questions, My boyfriend and I, We felt the entire staff involved in our transaction were true professionals right thru to the service department. I have and will continue to recommend this dealership and Bob to family and friends. Marcia Murray/Richard Telfian More
In November I had difficulty getting my sales person to return calls or discuss pricing with me via phone after multiple test drives of a CC. Apart from this, staff are typically friendly and helpful when return calls or discuss pricing with me via phone after multiple test drives of a CC. Apart from this, staff are typically friendly and helpful when I visit this dealership. I include Nemer when I consider VW for a car purchase due to good on-lot selection. More
I have bought a number of cars from Nemer in the past. The most notable experience I've had was when my son was driving cross-country in his VW Fox and began having major trouble keeping the car running a The most notable experience I've had was when my son was driving cross-country in his VW Fox and began having major trouble keeping the car running at about mid-point in his trip - driving through the bad lands with no services. I called Nemer and asked them to call the dealer in Fargo N.D., the closest city that my son was driving thru. My son had already stopped at a VW dealer along the way who had the car for a day and failed to properly diagnose and fix the problem. The Nemer Tech rep got on the phone w/ the Fargo dealer, PROPERLY DIAGNOSED THE PROBLEM FROM MY DESCRIPTION, got a new wiring harness just in time for my son's arrival in Fargo, and had him on his way happily and with no further trouble to his destination of Portland OR. Great Job and Kudos. More
It was a very pleasant experience to go to Nemer VW, the waiting room is a pleasant area and the staff is very nice. The service organization ran very smoothly and my wait time was not annoyingly long. Even waiting room is a pleasant area and the staff is very nice. The service organization ran very smoothly and my wait time was not annoyingly long. Even when I went in for a simple purchase I was in and out of there very fast. More
The car showed the MIL lamp, so I brought it in for check up. Turns out that mice had chewed up some plastic hoses that lead to a vapor problem below the gas tank. The parts were cheap but unfortunately the up. Turns out that mice had chewed up some plastic hoses that lead to a vapor problem below the gas tank. The parts were cheap but unfortunately the labor was expensive, which cost me about $1200. What hurt most was that two months prior I had spent another $1000+ to get the CV+boots fixed. More
It's VW dealer service, so you have to take pricing with a grain of salt. I think it's expensive - but it's the going rate, and it's fair. I've had mostly positive experience with basic maintenance (oil c a grain of salt. I think it's expensive - but it's the going rate, and it's fair. I've had mostly positive experience with basic maintenance (oil changes, etc.) and with some minor warranty repair. While I was inconvenienced by having to return a second time to fully address a warranty issue, the return visit had the issue fixed promptly with a satisfactory explanation - one which agreed with the research I had done on the problem myself. All together a positive experience - nobody goes to a dealer's shop because it's fun, but they at least make it tolerable. ;) More

