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Nemer Volkswagen

Latham, NY

3.9
327 Reviews

550 Troy Schenectady Rd

Latham, NY

12110

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Showing 327 reviews

August 13, 2010

I have recommended this dealership to my co worker, and she bought a new Jetta last month. She and I are very pleased with our vehicles!!!! I justs recommended mycar to another co worked today who road i More

by pbjohnny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
michael greene, Mike Greene
Aug 14, 2010 -

Nemer Volkswagen responded

What's not to love about a v-dub right? If you send your co-worker in, make sure she mentions you referred her so we can send you a check! - Chris Comisky, Marketing Manager

Aug 14, 2010 -

Nemer Volkswagen responded

Thanks for the positive remarks, make sure you have your co-worker mention your name when she comes in so we can send you a check! - Chris Comisky, Marketing Manager

August 13, 2010

I absolutely love my Tiquan. I had to bring it in for the 10,000 mile service. Everyone there was very friendly. When my car was done it was explained to me what was done to it and then the questions I More

by Theresa Portelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Manager, Anton Osen
Aug 14, 2010 -

Nemer Volkswagen responded

The SUV with the heart of a GTI and you're just beginning to break it in! Anton and the guys are great, I hope you enjoyed the new waiting room. - Chris Comisky, Marketing Manager

Aug 14, 2010 -

Nemer Volkswagen responded

The SUV with the heart of a GTI. The Tiguan is so much fun to drive. We hope you enjoyed the new service waiting room. - Chris Comisky, Marketing Manager

August 13, 2010

Sales and service staff was very helpful and the experience of buying a car from Memer was one of the more stress free I have had since buying cars the staff made the whole transaction very easy. Th More

by grazman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
5
Aug 14, 2010 -

Nemer Volkswagen responded

We're glad you enjoyed the stress free atmosphere at Nemer VW! - Chris Comisky, Marketing Manager

August 13, 2010

The service staff is always friendly and courteous. I am always able to obtain a courtesy ride to work, and get picked up in a timely fashion when my car is ready. While waiting at the dealership, I am More

by kmmoehri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All service staff (Bob, etc), Anton Osen
Aug 14, 2010 -

Nemer Volkswagen responded

Fun to drive vehicles and a family run dealership committed to its customers, we're glad to have you in the family! - Chris Comisky, Marketing Manager

August 13, 2010

I entered into a lease in April of 2009, Bob Cantania was my salesperson and I have never had such a good experience. Bob was very attentive and answered all our questions, My boyfriend and I, We felt the en More

by marciamurr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cantania, Bob Catania
Aug 14, 2010 -

Nemer Volkswagen responded

Thanks Marcia and Richard for the kind words. Bob is a unique sales consultant and really knows how to have fun at work. - Chris Comisky, Marketing Manager

August 13, 2010

In November I had difficulty getting my sales person to return calls or discuss pricing with me via phone after multiple test drives of a CC. Apart from this, staff are typically friendly and helpful when More

by sgiamalis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Multiple Sales Staff
Aug 14, 2010 -

Nemer Volkswagen responded

I'm sorry you had trouble getting your sales consultant on the phone. You can also call our Customer Relationship Center at (518) 640-8331 or chat or e-mail through our website any time. We hope to hear from you in the future. - Chris Comisky, Marketing Manager

August 13, 2010

I have bought a number of cars from Nemer in the past. The most notable experience I've had was when my son was driving cross-country in his VW Fox and began having major trouble keeping the car running a More

by Likeche
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't racall names
Aug 14, 2010 -

Nemer Volkswagen responded

Wow, now that's a story. Was this recent? We don't see too many Fox's these day. Although my neighbor has one in near-perfect condition... - Chris Comisky, Marketing Manager

August 13, 2010

It was a very pleasant experience to go to Nemer VW, the waiting room is a pleasant area and the staff is very nice. The service organization ran very smoothly and my wait time was not annoyingly long. Even More

by cuticrisy109
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
dont remember
Aug 14, 2010 -

Nemer Volkswagen responded

Glad you appreciated the new waiting room. If anyone hasn't seen it post-renovation, come check it out. Leather couches, TV, free wi-fi and more. It's pretty snazzy. - Chris Comisky, Marketing Manager

August 13, 2010

The car showed the MIL lamp, so I brought it in for check up. Turns out that mice had chewed up some plastic hoses that lead to a vapor problem below the gas tank. The parts were cheap but unfortunately the More

by zaki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
michael heath
Aug 14, 2010 -

Nemer Volkswagen responded

Hopefully it helps the pain to know that the techs working on your vehicle are highly qualified to work on your specific vehicle. - Chris Comisky, Marketing Manager

August 13, 2010

It's VW dealer service, so you have to take pricing with a grain of salt. I think it's expensive - but it's the going rate, and it's fair. I've had mostly positive experience with basic maintenance (oil c More

by jakari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Heath
Aug 14, 2010 -

Nemer Volkswagen responded

If you have any suggestions to make your visit more fun, our ears are always open. We do have free wi-fi and feel free to stretch out on the couch if you'd like. Our Service Manager Anton does his best to compare prices with local shops as well as other VW shops to be as competitive as possible. - Chris Comisky, Marketing Manager

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