Nemer Volkswagen
Latham, NY
Filter Reviews by Keyword
By Type
Showing 327 reviews
My recent visit for an A/C work was promptly fixed in a timely manner. I want to say thanks to Fred (Service) and Sandy for following up with me. My A/C stopped blowing for 1 week. I had my car inspect timely manner. I want to say thanks to Fred (Service) and Sandy for following up with me. My A/C stopped blowing for 1 week. I had my car inspected on Monday morning and had it back by midday for summary. Part was ordered by Fred same day and it arrived 3 days later. My car was repaired on Friday and my A/C has been working since then. Although Fred was on vacation, Sandy followed up with my recent visit to make sure things were working great. I really appreciate that. Will definitely recommend friends and family. More
everyone is always so friendly and helpful when i purchase a new car or come in for work to be done on my vehicle. i have been coming to Nemer, V.W. for many many years and will continue to in the purchase a new car or come in for work to be done on my vehicle. i have been coming to Nemer, V.W. for many many years and will continue to in the future. I will be in soon to look for a used vehicle for some son. Sincerely, Maria Mencarelli More
i went in there to oriinally get my 2007 Rabbit serviced and started to look around and decided to lease a new Passat. Sean Lewis was the sales guy and he showed me everything that had to do with the car a and started to look around and decided to lease a new Passat. Sean Lewis was the sales guy and he showed me everything that had to do with the car and answered every single question that i had. i told him what i was looking for and what i needed to get for me to buy the car there and he worked as hard as he could and got me the deal that i wanted and the car i wanted. i couldnt be more happy with the service team as well everytime i bring my car in they are very friendly and get my car back to me as fast as they can. i would totally recommend Nemer to friends...in fact im always tryin to persuade my friends to buy VW and i always tell them to go there. More
My husband and I own 2 VWs, and we've been very happy with both. I have always had a good experience with service from the dealership. They make appointments in a timely manner, I'm not kept waiting lo with both. I have always had a good experience with service from the dealership. They make appointments in a timely manner, I'm not kept waiting long, and they remember me from visit to visit. I feel that they're honest and trustworthy. More
I have Always had great experiences at neemer VW. The staff is always friendly and helpful. My car has always been returned to me in the promised time and in excellent condition. I often use the online staff is always friendly and helpful. My car has always been returned to me in the promised time and in excellent condition. I often use the online feature to set up my service appointments which is very easy to use and is always fooled up by a confirmation call. I can't say anything negative about this dealership. More
Anytime I have gone in to Nemer I have been welcomed by Fred or Mike in a very professional and timely manner and they have always been able to answer my questions and give me quotes for work that I have h Fred or Mike in a very professional and timely manner and they have always been able to answer my questions and give me quotes for work that I have had to do on my 04 Passat. The work has always been completed to my liking. A couple of times it has taken longer than expected, however I have always been taken care of for and during my extended stay. Prices are fair for work done by a dealership. Overall, I have always appreciated my association with Nemer. More
Andy, in the service department, went out of his way to accommodate us on our service visits to Nemer Volkswagen. Our car was serviced properly, but the cost was always very high. The use of a car, while accommodate us on our service visits to Nemer Volkswagen. Our car was serviced properly, but the cost was always very high. The use of a car, while ours was being serviced, made our life much easier. Now that this service is no longer available to us, we find it very difficult to leave our car for the time needed to fix it. As a result, we have put off much needed repairs. More
My experience with the service department of Nemer has been great. I had a problem with my new Jetta's sensor when I purchased it from Nemer. I had to bring the Jetta in a few times and left it with them been great. I had a problem with my new Jetta's sensor when I purchased it from Nemer. I had to bring the Jetta in a few times and left it with them for about two weeks. I received numerous updates on what was wrong with my vehicle as well as when it would be ready to be picked up. I would recommend Nemer to anyone considering a Volkswagon. More
Was in for my 30 day checkup of my new car, services was completed within the timeframe quoted. Was greeted well, was informed what they would be doing for the 30 day checkup. When completed, the service ma completed within the timeframe quoted. Was greeted well, was informed what they would be doing for the 30 day checkup. When completed, the service manager found me in the waiting area and let me know that I was all set. More
I leased a 2009 Volkswagon Jetta from Romano Volkswagon in Fayetteville New York. I live in Albany and needed the 10,000 mile oil change. I took the car to Nemer thinking they might not like me since I d in Fayetteville New York. I live in Albany and needed the 10,000 mile oil change. I took the car to Nemer thinking they might not like me since I didn't buy the car there. When I called to set up the appointment, the service department welcomed me as a customer, and really made me feel like they cared about me and my car. Since that experience I have called for other services. They told me they could accommodate me with transportation home as I didn't have anyone else to pick me up. My experiences have been positive and because I feel they care about me at Nemer, I am planning on leasing my next car with Nemer. More

