Nemer Volkswagen
Latham, NY
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This is my second purchase from Nemer. My first Beetle in 1999 wasn't a great experience, I knew more about the car then the salesman. My second purchase was OK, but not outstanding. My salesperson kept prom 1999 wasn't a great experience, I knew more about the car then the salesman. My second purchase was OK, but not outstanding. My salesperson kept promising things that didn't happen. That said, your service is great. I have always had a great experience with your service department. I guess the bottom line with sales is don't promise things you can't deliver on, and don't patronize women. I bought both of my cars; without my husband. More
The employees at Nemer are always friendly and tell me exactly what they are going to do with my car. I've been in for several oil changes, a new auxiliary audio jack, and a 20,000 mile service and each t exactly what they are going to do with my car. I've been in for several oil changes, a new auxiliary audio jack, and a 20,000 mile service and each time I was there I had to sit and wait. They try to do a quicker job if you're waiting so I've never waited longer than 2 hours. The only reason I don't go back to Nemer for everything my car needs is the price. I can find oil changes and inspections cheaper at other auto service centers. However, I am still glad that I purchased my car at Nemer, and if I ever need another Volkswagen I know where to go! More
I was very pleased with the prompt attitude of those at Nemer. I had never purchased a new car before, but the service and loan department people worked with me, and were helpful in explaining the details Nemer. I had never purchased a new car before, but the service and loan department people worked with me, and were helpful in explaining the details involved in the sale. I would gladly return to purchase a new Volkswagen from Nemer again. More
We have purchased two cars from Nemer Volkswagen, a Passat for ourselves and a Jetta as a 21st birthday gift for our son. To date, every single interaction we have had with the dealership has been exc Passat for ourselves and a Jetta as a 21st birthday gift for our son. To date, every single interaction we have had with the dealership has been excellent. The sales, finance, and service staffs all strive to be exceptionally helpful and friendly. In short, just an outstanding experience to date. More
I purchased a new 09 passat from nemer in may of last year and ever since I have enjoyed the benefits of their dedication to customer service. Their sales staff are extremely knowledgable about their pr year and ever since I have enjoyed the benefits of their dedication to customer service. Their sales staff are extremely knowledgable about their products and their service department has always taken the time to explain to me exactly what I want to know about my vehicle. Nemer does a great job a continuing relationships with their customers. More
They were very nice and helpfull with the finacial help. Rebecca is always in contact to make sure of any changes. She is always in contact via phone or e-mail to help me get finaced and find the right vehi Rebecca is always in contact to make sure of any changes. She is always in contact via phone or e-mail to help me get finaced and find the right vehicle. Rebecca is a great employee and very courtous. More
I was not impressed with the Customer service when I purchased my GTI from Nemer. I purchased the car in late November and the dealership refused to give me anything but Summer tires. I had specifical purchased my GTI from Nemer. I purchased the car in late November and the dealership refused to give me anything but Summer tires. I had specifically requested all season tires, I was told I had all season tires, and it was only when I got the car home and checked that I realized that I had been given summer tires. It is amazing that I did not manage to wreck the car. More
Great people and fast service! Extremely friendly and knowledable THey were able to get me in for service the same day, without having to call for an appointment. THey had me finished under an hour and s knowledable THey were able to get me in for service the same day, without having to call for an appointment. THey had me finished under an hour and sent me on my way! Very good service in my book! More
i had a rather unpleasant experiance when i first purchased the car. after months of stress i spoke with steve cannon, came in and was all taken care of. my car is currently being serviced. and i was purchased the car. after months of stress i spoke with steve cannon, came in and was all taken care of. my car is currently being serviced. and i was given a very nice jetta as a loaner car. i am releaved to finally have this squared away. and i am extremely happy about the service i received from steve. I, myself work in consumer relations and i deal with retailer customers on a daily basis, and being treated like a human being and not just a source of money for your company is always refreshing. i hope to do buisness with neemer again in a few years when i am seeking a newer car. More
The dealership has extensive knowledge and timely The dealership has extensive knowledge and timely service. They work with you and provide great analysis of your job in need. As far as the sale The dealership has extensive knowledge and timely service. They work with you and provide great analysis of your job in need. As far as the sales force goes, they listen to the clients needs and go far beyond their duties to help a client obtain their goals for purchasing a vehicle. One of the classiest dealerships in all of the Capitol Region. May the best be with you and your firm. More

