Nemer Volkswagen

People are very friendly, but, she has called too many times to check up on my status of purchasing a vehicle. I like the cars but have not decided to buy yet - perhaps I started looking too early, but, times to check up on my status of purchasing a vehicle. I like the cars but have not decided to buy yet - perhaps I started looking too early, but, I do not like aggressive sales so.. I had hoped I could look and then call when I am ready. Just gets a little aggravating when get emails and calls almost on a weekly basis. More

Most of the experience was good, but I was given better pricing at another VW dealership - both for sales and service. I am moving into the Schenectady area and would like to re-establish. The other sugg pricing at another VW dealership - both for sales and service. I am moving into the Schenectady area and would like to re-establish. The other suggestion I have, is that I'd like to see more coupons/savings on amenity parts like car mats, etc. These are so highly priced that I and others often go to the Internet. It would definately be good for the dealership to establish and keep customers by periodically discounting these to get customers back in. More

This is our second purchase from Nemer VW. The first was a used VW Beetle and most recently a new 2010 Jetta Sportwagen. Nemer VW has been the only dealerships in the area willing and able to work with us t a used VW Beetle and most recently a new 2010 Jetta Sportwagen. Nemer VW has been the only dealerships in the area willing and able to work with us trying to get financed. Our experience both times have been wonderful. The sale was fast and straight forward. The customer service was pleasant, curtious, understand and ...fun. We would recommened Nemer VW to anyone. More

I have been to Nemer a number of times and each time I visited you the persons I have dealt with have been excellent to me. No pressure to buy just information on the car I was looking at. Your cars hav visited you the persons I have dealt with have been excellent to me. No pressure to buy just information on the car I was looking at. Your cars have always excited me. Volkswagan have come a long way. I have always owned a Volkswagon. I indend to own a Volkswagon again, soon. Thank you for this opportinity to let you know how I feel about Nemer and Volkswagon's. More

Very friendly dealership.....cooperative and easy to deal with. Knowledgeable and straight forward. Service Department provided excellent customer service and workmanship.No problem recommending dealership with. Knowledgeable and straight forward. Service Department provided excellent customer service and workmanship.No problem recommending dealership to friends and family. Would certainly purchase another vehicle from Nemer. More

Overall the customer service is good, but I have talked to a few employees that seem dull and give off an uninviting attitude, though it is just their personality, nothing personal. I do like how you're no to a few employees that seem dull and give off an uninviting attitude, though it is just their personality, nothing personal. I do like how you're not necessarily nagged while looking through the cars and it is nice that ones able to browse without being forced to purchase. More

I've dealt with Nemer VW on many occasions over the years. I bought my first new car from you--a black 1983 GTI. Man, did we love that car! Next was an '02 Passat, fully loaded with the 6-cylinder e years. I bought my first new car from you--a black 1983 GTI. Man, did we love that car! Next was an '02 Passat, fully loaded with the 6-cylinder engine and all wheel drive. We've had Audis and BMWs and lots of nice cars, but we've never gotten as many unsolicited compliments on a car as we did on that one. Our most recent Nemer purchase was a silver Wolfsburg Edition '03 Jetta--find a cooler, more sophisticated car for the money, and I'd like to see it. It won't shock you to hear that car dealers and the automotive industry in general have a pretty bad reputation, and we've had enough crazy experiences over the years to support that feeling. However, whether it was with your Sales or Service departments, we've always been treated courteously at Nemer, your people know what they're doing and how to articulate it, they know the products very well, and they've always been completely fair and honest with us. Who could ask for more from a car dealer? Well, a birthday card might be nice! (Oh, yeah, you do that, too!) Sincerely, Tom Wall More

I dropped my car off for 10k service, was greeted in a lovely fashion, was given an estimated wait time and was offered a refreshment. While I knew I was in for a wait, the waiting area was comfortable wi lovely fashion, was given an estimated wait time and was offered a refreshment. While I knew I was in for a wait, the waiting area was comfortable with plenty of reading material. The service was complete in the estimated time frame. I also got a great blue canvas bag! More

I had multiple electrical problems draining my Toureg's battery, and the service department stuck with the issues until resolved, and got Corporate Volkswagon involved to contribute the faulty parts. They battery, and the service department stuck with the issues until resolved, and got Corporate Volkswagon involved to contribute the faulty parts. They were on time and courteous. Mike is an awesome service rep! paul Cardinal More

The customer service at Nemer Dealership is great. Friendly greetings and follow up phone calls, emails or other communications help decide the model to choose and pricing that feets the family budget Friendly greetings and follow up phone calls, emails or other communications help decide the model to choose and pricing that feets the family budget. Dealership also clearly identified factory financing options available that was quite competitive with other auto brands in the market. Overall a satisfied experience. We own a Jetta. More