Nemer Volkswagen
Latham, NY
Filter Reviews by Keyword
By Type
Showing 327 reviews
Friendly, knowledgeable sales and service people. With Friendly, knowledgeable sales and service people. With respect to service, work was done in time frame and cost that was estimated. With respect to Friendly, knowledgeable sales and service people. With respect to service, work was done in time frame and cost that was estimated. With respect to sales, patient in explaining all possible vehicle choices and allowing me time to consider. Overall experience was positive without expected undue pressure. More
We were pleased with our meeting and the service at Nemer, but the limited selection of jetta tdi models on the lot at the time we were looking made us look to another dealership. We ended up buying a Nemer, but the limited selection of jetta tdi models on the lot at the time we were looking made us look to another dealership. We ended up buying a car in Rochester because they had all the features we wanted in a car and it was on the lot ready to go. So, no complaints with Nemer - just bad timing. More
I was looking for a used Passat. The salesman was very friendly and knowledgable. He told me about the CC model which was about to come out. I took a test drive in a newer used Passat, and he answered a friendly and knowledgable. He told me about the CC model which was about to come out. I took a test drive in a newer used Passat, and he answered all of my questions and showed me how all the interior features worked. Very friendly and helpful. More
Overall Nemer has been good to me. They were always willing to fit me in their schedule. I just wish I was more aware when they had deals on service going on. The only problem I ever had with my servi willing to fit me in their schedule. I just wish I was more aware when they had deals on service going on. The only problem I ever had with my service was the removal of my undercarriage dust shield. For some reason on a couple of occassions after my oil change it would not be put back on correctly. I am not sure if this is a service problem or a car design issue. More
I needed to but a new car because my dold one broke down. I showed up near closing time and still had my car within two days. I wasa very pleased with the service I recieved. I was given a rental car in the I showed up near closing time and still had my car within two days. I wasa very pleased with the service I recieved. I was given a rental car in the mean time to drive until my new was all set for me to take home, wich was also very helpful. More
I would HIGHLY recommend Nemer VW if you are in the market for a new car. Our salesman, Mike was so genuine and honest. He was a breath of fresh air. We left the dealership with a nicer vehicle than we market for a new car. Our salesman, Mike was so genuine and honest. He was a breath of fresh air. We left the dealership with a nicer vehicle than we thought we could afford, and felt amazing about it. We have purchased roughly 10 new cars in our lifetime and have never felt like we got a fair deal or that we understood the whole finance breakdown completely, until going to Nemer and working with Mike. We thank everyone who help us with the financing, etc. but we personally want to thank Mike. He was AWESOME!!! More
Drove 200 miles to pick up my Golf TDi. It was ready and waiting for me. Staff was very thorough with with the initial intro and I was on my way. They made everything quick and pleasant. If I can talk my waiting for me. Staff was very thorough with with the initial intro and I was on my way. They made everything quick and pleasant. If I can talk my wife into the Jetta Sportwagen, we will definitely purchase fron Nemer Volkswagen. More
Friendly staff, clean facility, prompt service, are all reasons to go to Nemer! When we first bought our car (and it was the first car my wife and I bought together) we were treated well, fairly, and with reasons to go to Nemer! When we first bought our car (and it was the first car my wife and I bought together) we were treated well, fairly, and with respect. The staff has been friendly every time we have been there and all service appointments have been good experiences. More
I ordered a 2010 United Grey, 4-door, TDi in March 2009, it came in in October 2009 and I took delivery. Sean was excellent and kept me abreast of the shipment details as soon as he had them. I love my ne it came in in October 2009 and I took delivery. Sean was excellent and kept me abreast of the shipment details as soon as he had them. I love my new TDi, I've been a VW owner for 10 years and I've never been happier. Also, I had a few service needs and the staff at Nemer took care of me and was friendly, professional and courteous. THANKS NEMER!!! More
i asked for a rental car to go back to work and it seemed like a big deal. not too friendly. i asked the day before and was promised a rental car...when i dropped my jetta off the next day, mike in service d like a big deal. not too friendly. i asked the day before and was promised a rental car...when i dropped my jetta off the next day, mike in service didnt know what i was talking about. the mike in sales has been very good we plan to buy from him again. More

