Nemer Volkswagen
Latham, NY
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Nemer VW staff was very helpful from the beginning. I had gone there in 2006 interested in a Golf and Bill helped me to become more aware of the options I had as far a price that were available to me. Bill i gone there in 2006 interested in a Golf and Bill helped me to become more aware of the options I had as far a price that were available to me. Bill is especially charismatic, and seems like a really great and honest person. This year I made a purchase on a used Jetta that Rick helped me out with. Within 5 minutes of being on the lot he came out to help us and answers all out questions: opening up cars to find a comfortable fit, prices, options, everything. He was very personable and even included his own experiences when discussing his options and knowledge about the VW's. Overall the experience was great, just be ready to wait forever when their figuring out the financial information. Love driving my new-to-me used car though! More
I've been largely happy with the service at Nemer VW, however I was spoiled by the service that I'd received at my original dealership, Pecheles VW in Greenville, NC. The quality of service has been ver however I was spoiled by the service that I'd received at my original dealership, Pecheles VW in Greenville, NC. The quality of service has been very good; the one incident that I'd had I was able to work out an amicable agreement with the service manager. Overall, my complaints center around the high cost of dealer recommended maintenance, and that Nemer charges charges for car cleaning (wash and vacuum) where Pecheles offered them as a compliment. Overall, the experience is favorable. A special note to Andy in the Service Dept, who has always been great. Respectfully Submitted, Harold Grunenwald More
Cost and timing was very accurate versus the quote I received over the phone. The service dept. was friendly and also spoke to me in terms I could understand and respectfully. The reason I did not g received over the phone. The service dept. was friendly and also spoke to me in terms I could understand and respectfully. The reason I did not give "excellent" was that I wish there was a little more information on why the issue I had occurred (the cause). More
I have purchased two VWs from Nemer and recommended both my daughter and daughter in-law to Nemer. Both bought new cars. I have always found everyone to be friendly and accommodating. My car was just the my daughter and daughter in-law to Nemer. Both bought new cars. I have always found everyone to be friendly and accommodating. My car was just there for service and needed some work on the roof and trunk. While the roof and trunk problem seem difficult to pin down, everyone is doing their very best to try to resolve the situation. I love my car (and my girls both love theirs), and I always send people to look at "the Nemer lot" when they are in need of a vehicle. I get compliments all the time on my EOS. The kids call it a "hot" car. The older people tell me it is "very nice" and everyone is amazed at the way the roof operates. My response is always, "Go see the guys and gals at Nemer and tell them I sent you." You guys are the best! Keep up the good work and I'll be stopping by again soon. Dorothy More
I told Bob what I wanted and he listened and got me exactly that. No pressure, no BS. Scheduled the pick-up when it was convienent for me. A wonderful experience. Guess where I am going back to exactly that. No pressure, no BS. Scheduled the pick-up when it was convienent for me. A wonderful experience. Guess where I am going back to when I need my next car..... Never VW in Latham, NY! More
We have bought two cars at Nemer and Kate has been a big part of both. She is a delight to work with. Sean was a very nice salesman. All in all, it was a great, no-pressure experience both times. When we ar part of both. She is a delight to work with. Sean was a very nice salesman. All in all, it was a great, no-pressure experience both times. When we are in the market again for a car, I'm sure we'll make Nemer our first stop. More
I have been to four different VW dealerships and none have treated me with as much respect than Nemer VW. I bought my first VW from Heart VW in Kingston, NY. My salesman there was amazing but he left. A have treated me with as much respect than Nemer VW. I bought my first VW from Heart VW in Kingston, NY. My salesman there was amazing but he left. A year or so later I was in for service and a salesman had pressured me and pressured me until I would buy a car. BOO them. Then I moved to Troy, NY and visited Nemer for my service. I was so amazed at the difference between dealerships. Nemer was off the charts. The service department was amazing. They helped me every step of the way. Then a year and a half later I was shopping around for a CPO VW. I was in search of a manual GTI about a 2006 or 2007. Nemer had none so I looked at the dealership where I was moving. Burke Motor Group in Cape May Court House, NJ. They were terrible. Absolutely horrible. The service department is very unprofessional and the sales team didn't know what a DSG was! I said goodbye to them. And I went back up, five hours north to Nemer and bought a 2006 VW Passat. I went and I was in and out relatively fast. Kate was great and I really enjoyed my experience with her and the rest of the staff. Now I was at the point where I was driving back to Latham, NY to get my oil changes done! I had another horrible experience with the Rutland, VT VW dealer which made me realize how special Nemer VW was. I will NEVER EVER buy another Volkswagen from another dealership again. Nemer for life! More
Going the the Nemer Dealership is like cominhg home. Everyone at Nemer VW it friendly and very helpful, I must have been ask by every person that worked at the dealership if they cuold help me. I bought Everyone at Nemer VW it friendly and very helpful, I must have been ask by every person that worked at the dealership if they cuold help me. I bought two VW Jetta's in one week. So yes I would tell family and friend about Nemer VW... OH I did my sister came in a week later and bought a VW. More
We visited the dealership to look at Tiguans. The general manager gave us his card, and he was very friendly. He said if we want to make an offer, come back to him. We will. We own a Touareg but have not had manager gave us his card, and he was very friendly. He said if we want to make an offer, come back to him. We will. We own a Touareg but have not had service done at Nemer, nor did we buy it there. We were just looking, and still are. We may be ready to buy within the year. I like dealing with a dealership which only deals with one specific brand....VW. There were many certified used cars to look at, which we did and everyone there was very helpful. The GM offered us $500 off the price right as we walked onto the lot because we already owned a VW. That was nice, but we were just looking at the time. Our overall experience at Nemer was excellent and we enjoyed the people there. We'll go back. More
I first discovered the 2006 Jetta that I purchased through the Nemer Volkswagen website. It was by far less expensive than any other comparable vehicle at any other dealership. I have owned my Jetta f through the Nemer Volkswagen website. It was by far less expensive than any other comparable vehicle at any other dealership. I have owned my Jetta for over a year and a half now and I am very satisified with it. Service and friendliness have also been exceptional. More

