Nemer Volkswagen

I bought my 2002 VW Jetta GLS at Nemer a while back and go there for maintenance whenever my vehicle needs it. I've found the service to be great every time and I find it quite helpful when they recommend go there for maintenance whenever my vehicle needs it. I've found the service to be great every time and I find it quite helpful when they recommend additional services that are coming up and what one's can wait and which need to be done immediately for safety reasons as well as affect the life of the car. More

Waiting room was clean and quiet enough to read and make phone calls while I waited. I was told the status of my car and how long it would take for my car to be ready. I was provided with the information t phone calls while I waited. I was told the status of my car and how long it would take for my car to be ready. I was provided with the information to customer service to gain the proper information re: my car. I do wish I was offered a ride and/or provided with a rental as 2 hours was a long time to wait. Typically youre offered water or coffee and I did not recall this information until after I left, again something I wish I was reminded as early in the am would have helped with a cup of coffee. More

I chose Nemer because I wanted an honest answer to my questions re a new GLI lease. The questions were answered, stating that a 2010 GLI would not be available. However the Wolfsburg was offered as an questions re a new GLI lease. The questions were answered, stating that a 2010 GLI would not be available. However the Wolfsburg was offered as an alternative since it was "close" to the GLI. My 2006 GLI had package 2 and was the best car I ever owned. I am not happy with the new 2010 Wolfsberg. No fog lights, no xenon headlights, the handling is not as good and the transmission (manual) is not anywhere as good as my 2006 GLI. The lack of power lumbar is serious. The only positive things are the new radio/media display and the bluetooth. I am very disappointed with this vehicle, since i was very much spoiled with the GLI. I would hopethat when the new GLI is released, that Nemer will make some accommodation for this. The features of this new WolfsbergI in comparison to the GLI that I had were misrepresented. I is still an ok car, but my night vision requires the xenon headlights and the other differences like that lack of leather and the lack of the power lumbar, are also serious. I hope I will be contacted regarding trading in this new 2010 with less than 7000 miles towards a new GLI. Bob Gardner More

Mike was very pleasant and extremely willing to work with me on finding exactly what I wanted. I had been in an accident just prior to trading in my vehicle and both he and the finance manager worked with me me on finding exactly what I wanted. I had been in an accident just prior to trading in my vehicle and both he and the finance manager worked with me to make my experience as easy as it could be, given the circumstances. More

I always go to this dealership for all of my Volkswagen needs because I am always greeted and helped by a friendly and knowledgable staff. Anna is amazing!!! Every experience I've ever had at Nemer Volks needs because I am always greeted and helped by a friendly and knowledgable staff. Anna is amazing!!! Every experience I've ever had at Nemer Volkswagen, which I've been visiting for over fifteen yers now, has always been top notch. I have recommended Nemer to many freinds over the years. More

I have purchased (7) new vehicles & (4) used. I've always been treated fair with the deals & service. I can't say the same for other dealerships. Only change for me is that I'll have my financing done before been treated fair with the deals & service. I can't say the same for other dealerships. Only change for me is that I'll have my financing done before I buy my next car. See you in about a year! More

The customer service was exellent. I didn't feel pressured into making any decisions. I got to shop at my pace. All of my questions were answered, which was extremely important to me because I was a pressured into making any decisions. I got to shop at my pace. All of my questions were answered, which was extremely important to me because I was a first time buyer. I am completely satisfied with the product and the service. I will deffinatly be back when I'm ready for my next vehicle. More

When I was looking for a vehicle I had inqired about certain vehicles online and visited in person (not sure who I saw). The staff was very helpful and athough I have not yet purchased a vehicle, they h certain vehicles online and visited in person (not sure who I saw). The staff was very helpful and athough I have not yet purchased a vehicle, they have prepaired me to go in and pick out exactly what is in my price range and what I want when I am ready! They also offered to help me find other options that may even suit my needs! You guys are great and I look forward to buying from you in the near future! More

I was travelling in the Albany area and my Jetta developed a problem requiring immediate VW Service attention. I located their name and address on my Blackberry, called, them, and explained the pro developed a problem requiring immediate VW Service attention. I located their name and address on my Blackberry, called, them, and explained the problem. They were able to quickly get my car in (same day), resolve the problem while I waited, and get me on my way. The underlying problem discovered required a scheduled warranty repair part and procedure, and once again, they were able to schedule me in and take care of the work in a courteous, professional manner. I left very inpressed with the way in which they handled their Service Department More

I bought a 2008 Jetta in January and LOVE THE CAR :) I I bought a 2008 Jetta in January and LOVE THE CAR :) I also got the 40K mile service and was very pleased with it! The price is up there, but the I bought a 2008 Jetta in January and LOVE THE CAR :) I also got the 40K mile service and was very pleased with it! The price is up there, but the peace of mind I now have is well worth it! I will be back for sure for one of the smaller SUV models after I am done with my Jetta. I went to the other VW dealerships in the area and was not impressed, and very VERY happy to have found Nemer! You have a repeat customer for sure and I have and will continue to recommend VW's and Nemer to my friends and family! Thank you so much! Chelsea L Rowland More