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Nemer Volkswagen
Latham, NY
By Type
Showing 322 reviews
The sales staff were cureous, but lacked initiative. I looked at a Toureg and was told that it is larger then a Pilot, which seems incorrect, but the sales person did not seem to push, which was nice, but looked at a Toureg and was told that it is larger then a Pilot, which seems incorrect, but the sales person did not seem to push, which was nice, but i needed more information. The Price on the Toureg seemed very reasonable, but again, the sales person was not that interested in trying to pursuade me. I still service my 10 year old Jetta at Neemer and will continue to because the service center is great! More
The staff was very friendly, helpful, and informative. I did the cash for clunkers program last yer. The salesman knew all of the rules and helped me achieve the deal. I needed the title from Ford motor c did the cash for clunkers program last yer. The salesman knew all of the rules and helped me achieve the deal. I needed the title from Ford motor credit and the saleman made every attempt to get the title before the deal ended. More
I have to say that the entire experience with Nemer has been great for me. I was impressed from the purchase of the vehicle right down to my first check at how competent and courteous everyone was. I hav been great for me. I was impressed from the purchase of the vehicle right down to my first check at how competent and courteous everyone was. I have never been to a dealer that took so much time with their customers to make them feel appreciated and special. Thank you all. More
The experience of my daughter and I was very positive following an accident that totaled her previous vehicle. The dealership found a way to match other financing we could get and matched the payment. following an accident that totaled her previous vehicle. The dealership found a way to match other financing we could get and matched the payment. The service department was good in providing the first scheduled maintenance and correcting a problem with a rear door panel that was loose. I would recommend the dealership to anyone looking for a Volkswagon vehicle. More
To make a long story short, I went down on Saterday to try a vehicle out 150miles mind you, And went back on tues to purchase a new one, After work in a thunderstorm. Bob was great friendly courtious very try a vehicle out 150miles mind you, And went back on tues to purchase a new one, After work in a thunderstorm. Bob was great friendly courtious very informative.. Everyone was pleasant..Thanks to All.. Patti More
My customer service rep, Fred, took exceptional care of me. My car was washed (as I requested)and cleaned inside without me asking. My service request was performed as specified and delivered on time. Ever me. My car was washed (as I requested)and cleaned inside without me asking. My service request was performed as specified and delivered on time. Everything was completed to my satisfaction; it was a very pleasant experience. More
The staff at Nemer was very friendly and helpful to me when I was looking for my new car. The sales people did not pressure me to buy and when I did eventually buy my new car, they took care of everything when I was looking for my new car. The sales people did not pressure me to buy and when I did eventually buy my new car, they took care of everything at the dealrship...plates, insurance etc... Also, when I first went to look for a car, they had a sale going on. When I went back to buy the car, the sale stickers were gone. They still sold me the car for the sale price. Overall, a great experience. More
All personnel at Nemer VW were friendly, knowledgable, and courteous--from our initial phone call(Tracy), to sales (Bob), and to closing (Patrick). We found our Passat Wagon available at Nemer VW via the and courteous--from our initial phone call(Tracy), to sales (Bob), and to closing (Patrick). We found our Passat Wagon available at Nemer VW via the internet after another area VW dealership couldn't locate a Passat Wagon in our locality! This convinced us that Nemer was 'our' dealership. Everything about our Passat Wagon purchase at Nemer has been favorable and we look forward to a satisfactory relationship with Nemer VW for future service and maintenance. More
We had an pleasant experience at Nemer working with Tai Lescinski and purchasing a Jetta Sport Wagon TDI. Tai took excellent care of us and gave us all the information we needed to make a choice. Our bran Lescinski and purchasing a Jetta Sport Wagon TDI. Tai took excellent care of us and gave us all the information we needed to make a choice. Our brand new Jetta Sport Wagon TDI should provide us with years of trouble-free driving. This is the second car we purchased from Nemer and the process was stress free, almost fun! We always take our two VWs to Nemer for service and are treated very well. We would recommend Tai and Nemer to anyone in the market for a new car or for quality service on your VW. More
Going to Nemer was a good idea. They found me a 2010 TDI Sport Wagon (Wagen) -- in preferred color and transmission -- in no time, and a best available loan -- piece of cake. A roof rack was ordered, instal Sport Wagon (Wagen) -- in preferred color and transmission -- in no time, and a best available loan -- piece of cake. A roof rack was ordered, installed expeditiously, and sales, business manager, parts, and front desk were all attentive and helpful. More