Nemer Volkswagen

I purchased my DREAM car; a VW Bug in 2008. At the time the salesman (Vincent-who is no longer there) told me I would have free check-ups every 5000 miles. At 5000 miles I only needed an oil change so I pa the salesman (Vincent-who is no longer there) told me I would have free check-ups every 5000 miles. At 5000 miles I only needed an oil change so I paid for that.When I was in at 10000 miles I brought it in to have all of the suggested work done alone with an oil change. To my surprise the bill was $170.00. When I explained what the salesman had told me, they said I had been misinformed. I was very disapointed. The next day I took the on-line survey that Nemer sends and told of my service. In less then 24 hours Anton contacted me to aplogize and empithize with the problem. He sent in writing a FREE oil change for my next service. I have been please with Nemer since I bought my Bug and with continued service like I recieved from Anton is why I gave the rating I did!!! More

I purchased my 2005 Golf in October 2009 from Nemer. I have had three previous Jettas (one new) ranging back to 1988! I just love VWs! My latest service visit at Nemer was as good as it gets Besi have had three previous Jettas (one new) ranging back to 1988! I just love VWs! My latest service visit at Nemer was as good as it gets Besides receiving an email for a discounted synthetic oil change, Fred had me in and out within 30 minutes And, this included a free no-cost repair on my sun-roof as per the mailing I received from VW Thank you Nemer team! More

I had been leasing a Chrysler Sebring since 1982 and had not considered VW until driving past Nemer and seeing the EOS on display. I stopped in and found Tai Lescinski to be extremely pleasant and knowledg not considered VW until driving past Nemer and seeing the EOS on display. I stopped in and found Tai Lescinski to be extremely pleasant and knowledgeable about all of the VW's. She encouraged me to test drive the EOS and the rest is history. I have been very happy with the EOS so far, returned to Nemer for the one month followup check - all was well and the service department staff was also very pleasant to deal with. I would not hesitate to recommend the EOS or this dealership to anyone in the market for a new vehicle. More

Outstanding service for all visits, they go the extra step to make sure all service is understood and completed. Prices are very fair. They stand behind their work. They are very good at defining how lo step to make sure all service is understood and completed. Prices are very fair. They stand behind their work. They are very good at defining how long each task will take and make sure it is meet. More

My salesman Bob Cantina was very helpful and gave me all the attention I needed in dealing with my new lease. It only took two days to pick out and car and trade in my old lease. Everything went smooth an the attention I needed in dealing with my new lease. It only took two days to pick out and car and trade in my old lease. Everything went smooth and hassle free! I love my new Jetta!! This is my 3rd one and I will hopefully be back for another in 3 years! More

Below is a version of the glowing email we submitted to the Nemer sales/sales management team after leasing our 2010 Volkswagen CC in November '09: Dear Ric, Once again, I want to thank you for comi the Nemer sales/sales management team after leasing our 2010 Volkswagen CC in November '09: Dear Ric, Once again, I want to thank you for coming to work for five hours on your day off to help us. We could not and would not have finalized our decision to lease the CC without your helpfulness, patience, and commitment to service. As I told you when we first connected, I am not at all a fan of car shopping (and I don't know too many people who are). However, throughout the course of our conversations and given the vast amount of insight you provided on all the Volkswagen products at which we looked, I quickly realized that you made the process both informative and - dare I say - enjoyable. You definitely have the ability to "read" your audience (must be from your days as a stand-up comedian!), for I felt that you combine a knack for light-heartedness with a focus on maintaining professionalism. When it came time for you to make the sales pitch and talk dollars, you did so without at all being overbearing. Rather, you allowed us to spend a couple of days thinking about everything, then ultimately reached out to us regarding a vehicle that both suited our needs AND fell within our price range (not to mention that you were willing to negotiate with us to make this happen). And - by the way - we absolutely LOVE the CC!!! We look forward to continuing our relationship with Nemer VW over the years, and we will be sure to recommend you as a sales representative (and Nemer VW) to any of our friends and family members who are in the market for automobiles. Thank you again! More