Nemer Volkswagen

My fiance and i had done quite a bit of research on cars and generally knew what we were looking for before we decided to pay Nemer VW a visit. Michael walked right up to us and inquired our interest in VW and generally knew what we were looking for before we decided to pay Nemer VW a visit. Michael walked right up to us and inquired our interest in VW and was very knowledgeable about the Tiguan that held our interest. We found out much more about the Tiguan and were impressed at his expertise in different VW brand vehicles. The other staff we dealt with were also friendly and professional. We had a great experience and would recommend this dealership to everyone looking for a great car, and service with reliable and great group of people. More

Unlike many other dealerships, the sales staff at Nemer is relatively laid back. Devin McNamara sold us our car and patiently waited while we test drove a large number of candidate vehicles. He was knowled is relatively laid back. Devin McNamara sold us our car and patiently waited while we test drove a large number of candidate vehicles. He was knowledgeable and extremely friendly. Anyone would be lucky to have him as a representative. The only negative experience was that it took the dealership an inordinately long time to detail the car after we'd purchased it. While I understand that they were short on staff at the time, it seemed reflective of an asymmetry between pre- and post-sale helpfulness. More

Ric was a wonderful salesman. He was not pushy or edgy to sell a vehicle. When I purchased my new beetle he went through exactly everything I needed to know about the vehicle. He returned my phone calls, ans sell a vehicle. When I purchased my new beetle he went through exactly everything I needed to know about the vehicle. He returned my phone calls, answered all my questions, and was overall GREAT! I would def. recommend Ric to anybody looking for a new or used car. Patrick, the financial rep, was also great, he went over all the numbers and figures I asked for and got me the best price that fit in my budget, as well as Ric! I will def. go back there! More

We are very happy with this dealership. Everyone seems to bend over backwards to help us. They are always cheerful and appear to be glad to see us when we stop by. We had our first service on Saturday and bend over backwards to help us. They are always cheerful and appear to be glad to see us when we stop by. We had our first service on Saturday and my car was returned in perfect condition. I really enjoy the personal touch I receive each and every time I walk into the dealership. I feel like my business matters to them. More

Very courteous and respected my time. Support staff as well as my dealer, Devin, were responsive. Great follow-up after the sale. I needed dealer installed parts installed and the service team was effic well as my dealer, Devin, were responsive. Great follow-up after the sale. I needed dealer installed parts installed and the service team was efficient. Recommending the VW Jetta TDI and Nemer VW to friends. More

The service people I have worked with have been informative and helpful. My experience at Nemer has always been a good one. I have had a nuber of repairs done and bought my tires through Nemer an informative and helpful. My experience at Nemer has always been a good one. I have had a nuber of repairs done and bought my tires through Nemer and have been very pleased on all counts. They know ho I am when I call and work with me to get done what I need in a timely fashion. More

I bought a new vehicle from Nemer - so this was my experience with purchasing somthing NEW, not USED (i make this point, because buying a new car and buying a used car are two completely different bal experience with purchasing somthing NEW, not USED (i make this point, because buying a new car and buying a used car are two completely different ball games): I walked into Nemer knowing exactly what i wanted (TDI model) and told Bob C. Bob searched the inventory and they didn't have the car i wanted so he went out of his way to find the car at another dealership, had someone drive out and swap similar models (i wanted the TDI) and i had my new car within a little over a week. Nemer took care of EVERYTHING. From the time i called them to check inventory to the day i picked up the car, they were courteous, friendly, helpful, and they got me coffee from Starbucks across the street! Who does that? no one. I've dealt with 4 VW dealers in the last year and Nemer BY FAR was the best car dealership i have ever dealt with. They understand money, they understand your budget and do not force you into a situation that you walk away from feel uneasy. More

BUYER BEWARE of any vehicle that you purchase from Nemer VW of Latham, NY. Better yet, RUN far away from them as fast as you can and purchase your VW from another VW dealer in the Albany, NY area. I pur VW of Latham, NY. Better yet, RUN far away from them as fast as you can and purchase your VW from another VW dealer in the Albany, NY area. I purchased a used 2002 VW Beetle from Nemer in December 2008. The night I picked it up the ABS light came on. I went back in to complain and the Sales Manager, Daryl Bagby, convinced me to take the car and that they would fix the vehicle as it had a "VW Certified Warranty" on it. Two years later and over ten visits to their Service Department and the ABS light and brake problems are still not fixed. They have changed the ABS module, the ABS wiring harness, ABS sensors and countless other ABS parts numerous times and they cannot fix the LEMON. Granted I never had to pay anything for all this work but having the car out of service for weeks on end made owning this vehicle a living nightmare. Countless trips to the dealership to work out an arrangement to return this vehicle proved to be fruitless and they refused to make good and work with me on a purchase of a new vehicle to replace the LEMON they sold me in the first place. Their feeling was that they never charged me for any of the repairs so they did their part in keeping me happy. I finally got fed up with their constant run around and bought my daughter a new 2010 vehicle from another dealership who treats their customers with respect. Nemer VW in my opinion is a terrible dealership and you should consider my story as well as the others on this webpage as testimony to how bad you will be burned if you buy or service at Nemwer VW. More