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Nemer Volkswagen

Latham, NY

4.0
322 Reviews

550 Troy Schenectady Rd

Latham, NY

12110

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November 19, 2006

THE REAL NEMER hi, i have dealt with both sales THE REAL NEMER hi, i have dealt with both sales and service and i would have to say it was nice to buy the car there. they gave me what i wante More

by bccameron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sales and Service
Jan 31, 2008 -

Nemer Volkswagen responded

Bccameron, My name is Anton Osen and I am the new service manager at Nemer Volkswagen. I have been in this business for 25 years and I have to say that I would feel the same way if I was treated you were. I realize that you will probably not see this as you posted some time ago, but I would like to extend our apologies for how you were treated. We have a new staff and conduct our business with a focus on the customer. I can assure you that a strong majority of our customers are satisfied and I apologize for your bad experience in the past. Thank you, Anton Osen Service Manager Nemer Volkswagen http://www.NemerVW.com

December 01, 2005

Hi! My GF took her 00 Jetta to Nemer for parts/labour Hi! My GF took her 00 Jetta to Nemer for parts/labour estimate for driver's side mirror. Just the cover and the mirror surface had to be replaced a More

by Elric
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Jan 31, 2008 -

Nemer Volkswagen responded

Elric, My name is Anton Osen and I am the new service manager at Nemer Volkswagen. I have been in this business for 25 years and I have to say that I would feel the same way if I was treated you were. I realize that you will probably not see this as you posted some time ago, but I would like to extend our apologies for how you were treated. We have a new staff and conduct our business with a focus on the customer. I can assure you that a strong majority of our customers are satisfied and I apologize for your bad experience in the past. Thank you, Anton Osen Service Manager Nemer Volkswagen http://www.NemerVW.com

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