Nemer Volkswagen
Latham, NY
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Showing 322 reviews
THE REAL NEMER hi, i have dealt with both sales THE REAL NEMER hi, i have dealt with both sales and service and i would have to say it was nice to buy the car there. they gave me what i wante THE REAL NEMER hi, i have dealt with both sales and service and i would have to say it was nice to buy the car there. they gave me what i wanted for my trade and worked with me to finance a 2006 GTI there new body style they seemed to be so proud of. it WAS a nice car a with the 2.0T and all the nice options. that is where the story goes bad, first i had a problem with the service dept. when i had my first oil change at 5,000 miles. they did not know how to reset a computer that said that i still needed service. i had to come back the next day to have it reset, not so bad though. then came the real problems, iwas driving down the highway and my car just stoped running. i have it towed to nemer, this sucks it only has 5,751 miles on it. takes nemer 6 days to fix my fuel pump modulater,way 2 long to me. so i get the car back and i think oh well a fluke thing, but its not. second oil change 10,000miles, they didnt reset computer again, i had to leave it there for the weekend so not to go over the miles and void my warrinty. im pissed now. i get it back and its all good untill11,000 miles air bag system goes bad, now i could tell you the hole story but its to long. in short 3 rental cars and 1million phone calls later after 3 1/2 months of them fighting with me about fixing it, i am getting a 2007 because i had to threaten them with the lemon law. oh yea the rentals suck i bought a 24K car and got a KIA rio "SUCKS" an 8K car for a rental. had to complain about that untill i got a jetta. the service is slow and you have to wait forever for any results, dont expect to be treated nice if your car is covered by warranty or if u dont have alot of cash to hand to them. not friendly or timley DO NOT GET YOUR NEW CAR SERVICED THERE More
Hi! My GF took her 00 Jetta to Nemer for parts/labour Hi! My GF took her 00 Jetta to Nemer for parts/labour estimate for driver's side mirror. Just the cover and the mirror surface had to be replaced a Hi! My GF took her 00 Jetta to Nemer for parts/labour estimate for driver's side mirror. Just the cover and the mirror surface had to be replaced as the actual mirror motor was fine. Nevertheless, she was told it was just an "illusion" and she would have to spend $482 for repairs. The funny thing is that I called a few day later and I got a different quote ($72 lower) for the same issue. It means they are particularly bad to female customers. We took the car to Capital Cities VW (www.capitalcitiesvw.com) and got quoted $132 having friendly service and some extra freebies thrown in. Do I need to say more? Don't know much about sales but stay away from service department! More