New Country Lexus of Latham

Very satisfied with the service I received from Aby. Aby was very responsive to all my requests. He was kind, thorough, and very professional! He is really a nice young man! Excellent service overall! Aby was very responsive to all my requests. He was kind, thorough, and very professional! He is really a nice young man! Excellent service overall! More

Outstanding experience I have bought many new and used cars cars in my lifetime and I have never had a better experience. It can be stressful when car buying and many dealer I have bought many new and used cars cars in my lifetime and I have never had a better experience. It can be stressful when car buying and many dealerships and salesmen can be overly aggressive during the process. Abraham made me feel like I mattered, not the other way around. I bought a used Honda crv and I was treated just like someone buying one of your much more expensive luxury cars. Abraham even came in on his day off so that I could get my car when I wanted it. There aren't enough words of gratitude that I could use to express how well I was treated. I absolutely would and will refer anyone I know to Abraham and New Counnry Lexus. More

Satisfied customer..proud to be a Lexus owner!!! Purchased a "pre-owned" vehicle that had some obvious issues. After voicing my concerns, every step was taken to resolve each and every one of thes Purchased a "pre-owned" vehicle that had some obvious issues. After voicing my concerns, every step was taken to resolve each and every one of these issues. I am truly grateful to those who took the time to assure that I would leave their dealership a "happy, satisfied customer"!. I love my Lexus!! More

Very Professional, Accommodating & a Tremendous Experience! I was helping my Dad look for a new car and New Country Lexus of Latham is by far the best experience we have ever had with any car dealerships. Aby I was helping my Dad look for a new car and New Country Lexus of Latham is by far the best experience we have ever had with any car dealerships. Aby Babu was our salesman and he was a joy to work with. He listened to what we were looking for and helped us get the exact options we wanted. Aby was very attentive, patient and did not pressure us on buying the car. He is a true asset to the company. We also worked with Craig the manager who was very professional and pleasant. The day our car came in Aby again coordinated us to meet with Ahsan Memon he too was very polite, explained everything thoroughly to us and made our Lexus experience very enjoyable. After we got through all the paper work we meet with a representative that walked us through all the options in the car. He too was extremely professional and pleasant. We would highly recommend New Country Lexus of Latham. The team is tremendous. The customer service is exceptional and we love the car! Everyone was extremely friendly. Thank you all!! More

Top of the line dealer experience We have purchased many cars throughout our lives. We are both in the car business. Our experience with Aby, as well as Craig at New Country was great We have purchased many cars throughout our lives. We are both in the car business. Our experience with Aby, as well as Craig at New Country was great. Neither were pushy, It was very relaxed, pleasurable time at their dealership. Thank you guys for a great car. We will definitely be back. More

A role model experience! I've dealt with many car dealerships over the years, but New Country Lexus of Latham is clearly among the best. Friendly and professional staff couple I've dealt with many car dealerships over the years, but New Country Lexus of Latham is clearly among the best. Friendly and professional staff coupled with a determination to exceed its customer's expectations made this a unique experience for me. Every request of mine was willingly met, and the price I paid for the car was lower than any other dealership. Aby Babu was my sales contact. He was relatively new to the business but I couldn't ask for a more responsive and "aim to please" individual. He far exceeded my expectations, and I see a bright future for him. More

Very good experience!! Although I didn't get the interest rate I would have preferred (with no fault of these guys, I admit), they tried very hard to get the rate down. So a Although I didn't get the interest rate I would have preferred (with no fault of these guys, I admit), they tried very hard to get the rate down. So at least I have to give them kudos for trying. Aby got me a very good deal on an excellent car (an Acura TL 2012). The Finance Manager Lee was also attentive and he was patient, polite and professional. Very happy with these guys. Aby is excellent and is a wonderful asset. I hope someday he'll be the manager at one of these dealerships because his interpersonal skills and depth of knowledge is absolutely amazing. More

Great Cars and Great Employees Everyone at New Country Lexus was friendly, courteous, and helpful. I came back several times as I was selecting a car. Aby Babu was patient and rea Everyone at New Country Lexus was friendly, courteous, and helpful. I came back several times as I was selecting a car. Aby Babu was patient and really helped me determine the right car for me. He took care of every detail and made the purchase a stress-free experience. More

outstanding customer service by salesperson Any Babu Any Babu was the most attentive and thorough sales consultant we have ever worked with.His communication and follow through was exceptional and he spe Any Babu was the most attentive and thorough sales consultant we have ever worked with.His communication and follow through was exceptional and he spent considerable time with us on our first visit and over one hour with me on the day I picked up my vehicle teaching me about the operating features of the car.We have purchased only Acura's since 1988 (8 total) and I came to your dealership only to comparison shop, having no intention to buy a vehicle.Based on the quality of my RX 350 and Aby's customer service, we now own a Lexus and won't hesitate to return to New Country for our next car and to recommend you to our friends.Thank you! More

NX 200x Abraham went out of his way to find my red new NX 200. He did a very thorough job explaining all the car's features. Abraham went out of his way to find my red new NX 200. He did a very thorough job explaining all the car's features. More