New Country Lexus of Westport

I worked with Hector at the Fairfield Pre-Owned to buy a used car. It was the most relaxed, easiest car purchase I've ever experienced. I would highly recommend anyone in the area who is looking for a qua used car. It was the most relaxed, easiest car purchase I've ever experienced. I would highly recommend anyone in the area who is looking for a quality used car. The entire staff on site was friendly, helpful and made the whole experience enjoyable. More

Mike Stone was great to work with again. We've leased multiple vehicles with him over the years. He makes our experience very easy and efficient. I am not one to spend multiple hours in the We've leased multiple vehicles with him over the years. He makes our experience very easy and efficient. I am not one to spend multiple hours in the dealership and he makes sure I do not have to. Lexus of Westport has been great to us for over 10 years. I wouldn't want to do business anywhere else More

My experience with Elton Dos Santos & the Lexus Westport team was outstanding. I was very pleased with the efficiency, professionalism, and simple courtesies extended to me from Elton and the entire team. T team was outstanding. I was very pleased with the efficiency, professionalism, and simple courtesies extended to me from Elton and the entire team. They made the challenging task of purchasing a new car a joy. I love my new Lexus ES 350! Thank you. More

Tried buying a car from these fools out the Fairfield location and they let me walk out the door because they didn’t want to lower the car $500. Smfh bad business…. Btw it’s been over 2 weeks and the c location and they let me walk out the door because they didn’t want to lower the car $500. Smfh bad business…. Btw it’s been over 2 weeks and the car is still at the dealership with the price lowered $1000. Sales manager was Rude and the salesman had no clue on what he was selling … I wouldn’t walk back in this place again even if they lowered it thousands… More

Hector was amazing to work with! He helped me buy my 2025 NX 350 and made the whole experience super easy. When I needed a little extra time to pay off my taxes before finalizing the He helped me buy my 2025 NX 350 and made the whole experience super easy. When I needed a little extra time to pay off my taxes before finalizing the registration, he helped me get a loaner in the meantime. He really went the extra mile to make sure I was taken care of. Thank you, Hector! More

Just purchased our 3rd Lexus. ..our 2nd from Elton Dos Santos. He is patient and respectful. No pressure. Always responsive. All in all, a wonderful buying experience! He is A ..our 2nd from Elton Dos Santos. He is patient and respectful. No pressure. Always responsive. All in all, a wonderful buying experience! He is AMAZING! More

I want to start off by saying Hector was amazing, I came in there knowing what I wanted and we got down to business, drove off with my car the same day. in there knowing what I wanted and we got down to business, drove off with my car the same day. More

We worked with Hector who is a knowledgeable, personable, and professional salesman with a great personality. There was no wait time with our appointments and the test drive was easy and fun as Hector had me and professional salesman with a great personality. There was no wait time with our appointments and the test drive was easy and fun as Hector had me try several things beyond sport mode on the backroads, main roads, and highway. Also, I must have called and texted Hector 10 times and he was always responsive and accommodating, which I very much appreciated! Price: they worked with us some. Things did add up after the price of the vehicle was lowered. Finance Manager: also knowledgeable and personable. He made the process as smooth as possible. The one thing to be aware of is purchasing an extended warranty for a used vehicle—they rolled it into the financing, which is not fair. I should have pushed harder for that not to happen or just not purchased through Lexus. I was worried about the electronics going on the 2022 rx350, not the engine or transmission, at all. Overall, the experience was excellent as we felt cared for and respected. More

I have nothing but good things to say about Evan Palumbo our sales person. He answered every question we had thoroughly and clearly and made us feel extremely comfortable.. our sales person. He answered every question we had thoroughly and clearly and made us feel extremely comfortable.. More

I bought my first Lexus 28 years ago and have come to expect superior and luxurious service from a Lexus dealership. We were not disappointed! We were impressed. While this was Lexus number four, it wa expect superior and luxurious service from a Lexus dealership. We were not disappointed! We were impressed. While this was Lexus number four, it was my first brand new Lexus purchase. Having made an online appointment we were greeted by Elton Dos Santos, who was a pleasure to work with. He was very knowledgeable about the difference between the NX350H premium and the various RX models. I wanted to understand the differences between the Hybrid and the plug in hybrid as far as performance and size across both models. Already owning an EV we had many technical and specification questions about a hybrid. Elton was wealth of technical information and a patient guide through the process. At the second visit I picked the model and color the process was quick and easy, I took delivery six days later. The negotiation was short and the price very fair. Elton represented the Dealership very well and the paperwork person was good too! The entire experience was top notch! More