New Direct Chrysler Dodge Jeep Ram

Good job repairing the issue with t he jeep. It is performing very well so far. It is performing very well so far. More

Appointment was on time. Work was completed efficiently and on time! Will always use this company Work was completed efficiently and on time! Will always use this company More

we had car trouble on a trip dropped our car and had to get a rental, they worked our car in and was able to pick it up on way home, good service and help full, thank you get a rental, they worked our car in and was able to pick it up on way home, good service and help full, thank you More

I love my dodge magnum its my 5th dodge I have owned i had a problem The service dept at new direct dodge was Johnny on the spot with diagnoses and a plan to get my car back in a short wait thank yall so had a problem The service dept at new direct dodge was Johnny on the spot with diagnoses and a plan to get my car back in a short wait thank yall so much n yes I tell anybody to come to yall thank Charles Pickle More

They do a good job finding out what's wrong with my vehicle and make repairs in a timely manner. Tim does a great job helping vehicle and make repairs in a timely manner. Tim does a great job helping More

Have been using this dealer for a long time and have always had great service. They listen to what you think needs done and work with you on what really needs to be done. always had great service. They listen to what you think needs done and work with you on what really needs to be done. More

Dealership was friendly and listened to our problem with the 2019 Dodge Ram. They ran a dianostic, fixed the engine with a new starter and a sensor. Price was a bit expensive but not a new vehicle which we the 2019 Dodge Ram. They ran a dianostic, fixed the engine with a new starter and a sensor. Price was a bit expensive but not a new vehicle which we didn't want. So all good feelings of satisfaction. More

The job took 4 months I was stranded on my way, moving to another state, and my vehicle broke down, and that was the closest dealership. another state, and my vehicle broke down, and that was the closest dealership. More

We were never told that our vehicle was going to be a work-in job. It was pulled into the shop on Wednesday morning; told it would be ready Thursday. Thursday came and it still wasn't ready, said it woul work-in job. It was pulled into the shop on Wednesday morning; told it would be ready Thursday. Thursday came and it still wasn't ready, said it would Friday. No news as of lunch time Friday then told it would be ready Monday and that they were going to block off the technician's morning so they could complete the work. Had to wait on hold for over 10 minutes each time we called and depending on which person answered the phone were told different things about how far the technician had gotten into diagnosing the issue with our vehicle. Stopped by the dealership on Friday afternoon to request all work be stopped and the vehicle be put back together so it could be driven off the lot Monday afternoon. Spoke with the manager on duty, and while he was friendly enough, his demeanor suggested that our issue was of no great concern. Needless to say, we will not be taking this vehicle back to this dealership for any work and will not purchase from them in the future. If you can't communicate the simplest tasks and have concern for your customers, you are not worth dealing with in my opinion. More

Kind my dodge ram 1500 was serviced and all recalls taken care of. I will go back again. care of. I will go back again. More