New Direct Chrysler Dodge Jeep Ram
Wytheville, VA
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81 Reviews of New Direct Chrysler Dodge Jeep Ram
Scheduled a service appointment for my vehicle. Dropped off night prior. I had to call for progress and said it would be ready for pickup same day. When arriving to pickup it is still sitting half Dropped off night prior. I had to call for progress and said it would be ready for pickup same day. When arriving to pickup it is still sitting half in/out of garage with hood up and not ready. More
I just had my driver's side front signal and side marker light lenses replaced because of damage incurred elsewhere!!! That was scheduled maintenance, but I noticed the night before my appointment, my drive light lenses replaced because of damage incurred elsewhere!!! That was scheduled maintenance, but I noticed the night before my appointment, my driver's side fog light was also inoperative!!! I dropped my Gladiator off at 09:00 and picked her up at 13:00 good as new!!! Tim and Lee were friendly, knowledgeable and helpful...as usual and I am COMPLETELY SATISFIED with my Service experience!!! Respectfully Submitted, Sergeant Kyle R Fix over and out!!! AKA SARGE More
They always do whatever they can to be helpful. They update you on the progress of your vehicle and have always been honest if there is a problem. They update you on the progress of your vehicle and have always been honest if there is a problem. More
Great communication and assistance from the entire team! They made our purchase as seamless as possible from having the vehicle cleaned and ready for our arrival to completion of the deal paperwork. Everyon They made our purchase as seamless as possible from having the vehicle cleaned and ready for our arrival to completion of the deal paperwork. Everyone was sincere, friendly and professional! More
I recently had several repairs done on my 2019 Ram. Tim, the service manager stayed in touch with me every step of the way regarding the repairs needed. The technician was knowledgeable in diagnosing Tim, the service manager stayed in touch with me every step of the way regarding the repairs needed. The technician was knowledgeable in diagnosing the problems. My truck is running great now. More

