New Direct Chrysler Dodge Jeep Ram

Easy to get in to an appointments. Had what was needed to fix my truck. Took care of me as always. Had what was needed to fix my truck. Took care of me as always. More

New Direct was prompt and professional. Started work on vehicle at the appointment time and quickly finished the service while keeping me informed of the progress and any additional servi Started work on vehicle at the appointment time and quickly finished the service while keeping me informed of the progress and any additional service required for the vehicle. Great job and comfortable waiting area. More

Nothing but good things to say about the people at New Direct. The operator answering the phone was very courteous , and Tim in the service department was extremely friendly, accommodating, and most knowl Direct. The operator answering the phone was very courteous , and Tim in the service department was extremely friendly, accommodating, and most knowledgeable. They diagnosed the problem,ordered the part, and made room for me in the xchedule fairly quickly.! Very prompt ,and my 2016 Chrysler Town & Country runs better than ever. I highly recommend them for all your service needs!! More

Great experience overall. The experience at the Dealership was a good one. We’re pleased. The experience at the Dealership was a good one. We’re pleased. More

Would buy from again great friendly people to deal with In-N-Out real quick In-N-Out real quick More

I had wonderful service at New Direct Dodge in Wytheville, VA. Everyone was very friendly, courteous & helpful. Jason was my Salesman & he did everything he could to make sure that I was fully sat Wytheville, VA. Everyone was very friendly, courteous & helpful. Jason was my Salesman & he did everything he could to make sure that I was fully satisfied with the deal that I got. He & Shawn worked with me to get me the payment plan that I was comfortable with. Jason even went so far as to fix the hatch level to where I can now reach it to close it shut. I am short & coulldn't reach it when it was raised, as it was well above my head!! If I am still living in Virginia when I get my next Jeep I will be going to New Direct again. More

This dealership over the years have kept my older vehicle fixed. I drive it infrequently which is important to me as it isn't my primary vehicle that I use. Thanks. fixed. I drive it infrequently which is important to me as it isn't my primary vehicle that I use. Thanks. More

Well every time I went the first thing out of their mouth was that they could give me a rental or they might could come a date if I had of bought my car there which that shouldn't matter and they never would was that they could give me a rental or they might could come a date if I had of bought my car there which that shouldn't matter and they never would call and tell me the status of what was going on with my car unless I called them and I felt like every time I walked in there because something was wrong I just felt uncomfortable. The fourth time I took it back for the same problem they opened up the old ticket and put it under that instead of creating a new ticket even though I have a ticket where I picked it up the third time which is not accurate information either and I do have the paperwork to prove it. And then when I got it home to check engine light come on then I was told well unfortunately when you work on something something else happens to them which could be true but that's not exactly something somebody wants to hear just very disappointed after keeping my vehicle for over 2 weeks that was the last time that they kept it not counting the times before it was a week week and a half a week it was just a lot after buying a car with only 11,000 mi on it More