New Rochelle Chevrolet

The Staff at New Rochelle Chevrolet made my purchase of a 2011 Avalanche one that I would remember and refer anyone who is in the market for a new car. I did a search on TrueCar.com. It gave me 2 local deale 2011 Avalanche one that I would remember and refer anyone who is in the market for a new car. I did a search on TrueCar.com. It gave me 2 local dealers and one in another borough. New Rochelle Chevy had the best price of the 3, so I went there first. I need to say that before entering the dealership, I went across the street to where they had some vehicles located. I saw the Avalanche that I eventually purchased. It caught my eye, but it didn't have a navigational system inside. I thought that would be a deal breaker, but after talking with my salesperson Benji about the nav system, he spoke to James, who in turn made me an offer I couldn't refuse. But I explained to them that I needed to go to the other dealer that was local and see what they were offering. What I liked at that point was that they were understanding of my needs, and did NOT pressure me to leave a deposit. Needless to say that the other dealer could not touch their deal, basically due to the fact that they didn't have the truck in stock. I went back, sealed the deal and picked up my truck 2 days later. Kevin Kiernan, the Sales manager made me very comfortable when I came to up the vehicle, being that I was 45 minutes early of my scheduled appointment. Jay the car detailer shared with me how hot the truck was, which made me feel real good. Again we did all the necessary paperwork and Mark Endress took the time to explain everything to me. After everything was signed and sealed, Kevin showed me the main features and walked me through my OnStar set up. More

Class act whole process from starting on the lt t finishing in the finance room . Used car manager Felipe Alaiman really went out of his way to make a deal work, and great service from finance guy(Ma finishing in the finance room . Used car manager Felipe Alaiman really went out of his way to make a deal work, and great service from finance guy(Mark), David Colon and Kevin Kiernan also. Very friendly accomodating people on site. Would definitely recommend to friends and family, and will definitely be going back to get another vehicle in 2-3 years. More

Was shown not selection of vehicles and offered ample opportunity to test drive the cars in order to choose the appropriate vehicle. Was worked with as far as the price and financing and having visited opportunity to test drive the cars in order to choose the appropriate vehicle. Was worked with as far as the price and financing and having visited several other locations received the best pricing. More

they have a large stock of used cars as well as New cars , the sales representative was so nice they gave me my dream vehicle within my price range , they have a good service section too , the sales representative was so nice they gave me my dream vehicle within my price range , they have a good service section too More

These guys were great. Give and me a good price and no pressure or haggle. Did all the very minor repairs I asked for without a fuss. The sales guy even brought the papers to my home on a Saturday to clo pressure or haggle. Did all the very minor repairs I asked for without a fuss. The sales guy even brought the papers to my home on a Saturday to close the sale. More

Dana was a pleasure to work with. She works very hard to keep customers happy. My husband and I really wanted the Chevy Volt and Dana made sure that our deal went through for a great price. Her communicatio keep customers happy. My husband and I really wanted the Chevy Volt and Dana made sure that our deal went through for a great price. Her communication and follow through was excellent despite challenges with GM. Dana responded almost immediately to every one of our requests in a very short timeframe. I would recommend her to others. In addition to Dana, everyone(esp. Kevin, Philippe) at the dealership was kind, pleasant and responsive. Highly recommend! More

I would like to expreess my complete satisfaction with Dana Wagner (my salesperson) assisting me with my new car purchase. She was able to locate and deliver the exact vehicle with all the options, trim a Dana Wagner (my salesperson) assisting me with my new car purchase. She was able to locate and deliver the exact vehicle with all the options, trim and color that I was looking for. Communication was excellent. Dana responded almost immediately to every one of my inquiries; and there were many. I would not hesitate to recommend her to others. Everyone at the dealership was kind, pleasant and very courteous. Thank you Dana Wagner and everyone at New Rochelle Chevrolet. **Special shout out to Kenny in Service Dept.** More

I was working with this dealeship for a number of months. Months ago I was approved,in the mean while I had to wait for the car I wanted(which took over 30 days to get in), the sales associate I was dealing Months ago I was approved,in the mean while I had to wait for the car I wanted(which took over 30 days to get in), the sales associate I was dealing with waas terminated, and I was not notified, I had to call them. If you dont know u only have 30 days and they can terminate your approval. While waiting for the vehicle my approval was then Terminated. I was told that had to be done was wait aprox 2 weeks it could be resubmitted and everything would be all good, not the case, they then began to put numerous inquires on my credit report which will make it hard for me to go anywhere else for at least 30 days. I tried to contact the bank that originally approved me and they told me that it was basically the dealership. With all the inquires that they have sent through it makes it impossible for me to go anywhere else, I have since been without a vehicle for months now, making it hard to get back and forth to work and do daily runnig. I am a single mother with 2 kids who have needs. This has been the worst experience. I WOULD NOT RECOMMEND NO ONE TO NEW ROCHELLE CHEVROLET!!!!!!!!!!! More

Very knowledgeable. Great attitudes. Thorough. Friendly. Managed expectations and service was done earlier than expected. Came in for an oil change and was able to get a few other odds and ends fixed that I Managed expectations and service was done earlier than expected. Came in for an oil change and was able to get a few other odds and ends fixed that I didn't think I would have time for. Went over service in detail when the vehicle was done and made me feel good about having to come back for any other service issues. Even though I have a pretty good background in auto repair, I appreciated the ease in which everything was explained. Never felt overwhelmed or confused by what I was asked or told. Made sure I was happy with the service. Very comfortable atmosphere and even the employees not directly connected to my service visit/experience were more than accommodating and friendly. I will undoubtedly be back to New Rochelle Chevrolet without hesitation the next time there is anything I need. More

We are happy with the Chevrolet Malibu very much. Both gentlemen were attentive and helpful. Philippe even checked our last name in the computer and came up with a rebate that we did not know existed. I gentlemen were attentive and helpful. Philippe even checked our last name in the computer and came up with a rebate that we did not know existed. I remember seeing something in the mail but ditched it because I did not think we were going to go to a GMAC dealer but to my surprise we received a $1,000.00 rebate from my son on record and was even going to expire in September 2011 some time. What timing! Many thanks and keep up the good work. More