New Rochelle Toyota

Great Customer Service One of my best customer service experience purchasing a car. Bryan Santana and Darnell was great to work with. Both demonstrated professionalism an One of my best customer service experience purchasing a car. Bryan Santana and Darnell was great to work with. Both demonstrated professionalism and kindness equally. I most certainly would recommend anyone buying a new car to ask for Bryan and Darnell. More

Best car buying experience ever ! I found the experience to be Stress free. Bryan was very pleasant and helpful from the moment I sat down. I look forward to continuing my relationsh I found the experience to be Stress free. Bryan was very pleasant and helpful from the moment I sat down. I look forward to continuing my relationship with this dealership. More

They overcharge for small jobs -like replacing a little bulb I went in for a NY State Inspection for 37 dollars. They purportedly found two corner lights (blinker lights out) 3 dollars per bulb. They charg I went in for a NY State Inspection for 37 dollars. They purportedly found two corner lights (blinker lights out) 3 dollars per bulb. They charged me 83.23 to replace these bulbs. I went to Mavis immediately after, and they showed me how easy it is to change these bulbs, literally 10 seconds. So actually NeW Rochelle invites you in for an insepection, find something wrong and then overcharge. 6 months ago they wanted to charge me twice the amount that Mavis charges for an oil change. Luckily, I first inquired with Mavis and hed the job done there. New Rochelle Mavis, your go to place! More

2013 Certified Prius Plugin Found this dealer through Autotrader & spoke with Mario as they were lowest price/mileage for the car I was looking for. Great experience, althou Found this dealer through Autotrader & spoke with Mario as they were lowest price/mileage for the car I was looking for. Great experience, although slightly delayed on my end (I was moving & didn't yet have my new state driver's license). Mario was very nice, took a deposit and walked through what was needed. He even picked me up at the train station a few blocks away so I could sign relevant papers and be on my way. John in finance got me a good deal including a warranty & had Toyota finance match an external bank for a better deal. Sales & Finance were flawless. I'm taking one star off on cleaning the car prior to delivery - my kids quickly found a package of prior-owner cookies in the seat back pocket, & there's something sticky and gross all over the glove box and the owner's manual. The gas tank was full and the outside clean, but I don't think the car saw a vacuum recently. Given how fast they were able to get me in and out (and that a quick full service car wash solves all manner of ills), this should not detract from an otherwise great and efficient experience. More

Very good buying experience My new car buying experience ended happily when visited N.R. Toyota. There I dealt with Patti Zimon who proved very straightforward and honest. I am My new car buying experience ended happily when visited N.R. Toyota. There I dealt with Patti Zimon who proved very straightforward and honest. I am very pleased with my purchase and am sold on Toyotas. Barbara More

Highly recommended! My wife and I recently purchased a pre-owned 2016 Toyota Highlander LE Plus from New Rochelle Toyota. Our salesperson, Mario Diana was fantastic. He u My wife and I recently purchased a pre-owned 2016 Toyota Highlander LE Plus from New Rochelle Toyota. Our salesperson, Mario Diana was fantastic. He understood our needs as first time car buyers, and was able to help us at every step of the process. He went 'above and beyond' on the day that we purchased our car, including going out of his way to drive us 20 miles to return our borrowed car. New Rochelle Toyota is surprisingly no pressure, which made our decision very easy. I highly recommend New Rochelle Toyota -- in particular Mario Diana. He's an all-around gentleman with deep institutional knowledge of matching buyers with the right pre-owned vehicle. More

Great Experience Went to this dealership because of their NO FEES policy and I was very impress by how honest they do business here.They DID NOT have any fees. My sale Went to this dealership because of their NO FEES policy and I was very impress by how honest they do business here.They DID NOT have any fees. My sales person Bryan Santana who was very patient and kind help me find the right car within my budget. Him along side with the managers guided me through the entire process and made sure I was comfortable during the entire process. Definitely will recommend this dealership to any family member or friend looking for a toyota. Great Place for business. More

The best Overall Service! I have been going to Toyota for many years now and I always go to see Celeste! She is kind, honest, and always gives the best price. I always go back I have been going to Toyota for many years now and I always go to see Celeste! She is kind, honest, and always gives the best price. I always go back to her because she helps me and I don't feel pressured to purchase a vehicle. I have recommended everyone I know to her because she really is the best there! Celeste has been at Toyota for more than 15 years and that shows she is dedicated to her dealership and that she believes in the Toyota product! Looking for the best deal and someone who is going to make you feel at home Celeste is your person! More

Wonderful experience I purchased a vehicle from this dealership on 8/30. The process was very smooth. Both the sales associate Frank W and sales manager Shay M. were very I purchased a vehicle from this dealership on 8/30. The process was very smooth. Both the sales associate Frank W and sales manager Shay M. were very efficient and friendly. I would definitely recommend this dealership to others especially if they want affordable and quality service. Danyel B. More

awesome Brian Santana was very patient with me and helped me find the best car. Everyone at the dealership was super nice!! I would definitely recommend Toyot Brian Santana was very patient with me and helped me find the best car. Everyone at the dealership was super nice!! I would definitely recommend Toyota new Rochelle ny More