Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
New Way Ford
Coon Rapids, IA
22 Reviews
New Way Ford is a small town dealership located in Coon Rapids, Iowa. New Way Ford is a family-owned business with strong principles: Offer the best-quality at a fair price. Provide impeccable service. Treat the customer honestly and respectfully. Our goal is to make buying a vehicle easy, relaxed and fun at the best price. We care that you can have confidence in our sales consultants, feel comfortable and have a great buying experience.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews By Type
Showing 22 reviews
August 13, 2025
Service was prompt and thorough. The lug nuts were a little pricey, but overdue for replacement.. The lug nuts were a little pricey, but overdue for replacement.. More
by winterjohnl
Verified Customer
August 10, 2025
This dealership is one of the best. There service department is always on top of your visit and explain what needs done or was done to your vehicle. Always courteous and helpful. There service department is always on top of your visit and explain what needs done or was done to your vehicle. Always courteous and helpful. More
by bevjerry0123
Employees Worked With
Ron and Donna in service
August 05, 2025
They do a great job and I enjoy the picking up and dropping off of the car. However, more than once I've been charged for "oil change for life" and this time they have to return a check to reimburse m dropping off of the car. However, more than once I've been charged for "oil change for life" and this time they have to return a check to reimburse me. I also got four new tires this last time and have asked twice for the information for the rebate on the tires, and still haven't received it. More
by DHEUPEL1971
Employees Worked With
Ron
August 01, 2025
New Way is my dealership. They are professional and make sure your vehicle gets the best care. .Caylor & Nathan are excellent to work with!!! They are professional and make sure your vehicle gets the best care. .Caylor & Nathan are excellent to work with!!! More
by gcaddy
July 30, 2025
They were really good to work with, there was more involved in servicing my car than expected and I was given a loaner until the car was ready. The problem was solved later and they were great. involved in servicing my car than expected and I was given a loaner until the car was ready. The problem was solved later and they were great. More
by djwilly65
Employees Worked With
July 30, 2025
Great experience ordering and receiving our new Explorer. Helpful staff, Caylor was super to work with. Helpful staff, Caylor was super to work with. More
by jrhansen
July 26, 2025
Easy, convenient, efficient and kind! These guys had us in and out in an hour, no hassle, simple process, very professional! Even went above and beyond to accommodate and delivered the These guys had us in and out in an hour, no hassle, simple process, very professional! Even went above and beyond to accommodate and delivered the truck to us. Thank you! More
by cwhalen1
July 24, 2025
Easy to work with and all went well. All was done within an hour. Thanks All was done within an hour. Thanks More
by daniel.1951vogel
Employees Worked With
July 19, 2025
New Way has and is always my dealership. They are professional and concerned that your vehicle is serviced and gets the best care. . They are professional and concerned that your vehicle is serviced and gets the best care. . More
by hashack
Employees Worked With
