Newark Toyota World

Excellence service All the employees are very warm, polite and very professional. I hardly wait even an hour for my car each time I go. I recommend this service center! All the employees are very warm, polite and very professional. I hardly wait even an hour for my car each time I go. I recommend this service center! More

Great Service Wes was very friendly and efficient and took the time to explain everything that was needed and what recommendations I could expect in the future. Wo Wes was very friendly and efficient and took the time to explain everything that was needed and what recommendations I could expect in the future. Work was done quickly, while I waited in the waiting area, which is very nice and comfortable. More

New Car Purchase Mr. Delpeche was very professional,and considerate, He shared multiple options, and once the sale was completed he took time to make sure we were conf Mr. Delpeche was very professional,and considerate, He shared multiple options, and once the sale was completed he took time to make sure we were confident with the technology, and took time to set up the important operating features of the vehicle. More

Questionable selling price on invoice I purchased a RAV4, and after looking over the invoice I couldn't find mention of the price which was agreed upon by the salesman. Instead, I found a I purchased a RAV4, and after looking over the invoice I couldn't find mention of the price which was agreed upon by the salesman. Instead, I found a price higher than originally listed as the selling price. The salesman and finance rep did mention I'd receive discounts/rebates, but it's still not understood why the invoice is showing a higher price rather than the amount agreed to. What I believed was the price when signing the paperwork was actually the total loaned from bank. I requested a more clear explanation of the invoice several weeks ago and compensation for any error on the invoice, it it exists (possibly $2000 difference in what was agreed upon) and am still waiting on a response. More

Excellent job! Just wanted to add that along with Richard, a salesman by the name of Anthony Harris provided me with a very welcoming, and supportive customer exper Just wanted to add that along with Richard, a salesman by the name of Anthony Harris provided me with a very welcoming, and supportive customer experience also. More

Excellent service The service was excellent from start to finish. Jacob the person who helped me was very helpful and efficient and the work was done quickly. The service was excellent from start to finish. Jacob the person who helped me was very helpful and efficient and the work was done quickly. More

Good experience As a senior citizen (female) it is customer service and integrity of the dealer is important. My sales person was extremely helpful, following up wit As a senior citizen (female) it is customer service and integrity of the dealer is important. My sales person was extremely helpful, following up with me immediately answering any questions or concerns I had. More

CAR service The salesman were very welcoming and hospitality.the car was serviced well and on timely manner.thanks.took time to explain what was done ok The salesman were very welcoming and hospitality.the car was serviced well and on timely manner.thanks.took time to explain what was done ok More

Some specific repairs My car had a little engine light and also needed a fog lamp replacement. The service center at Newark Toyota World is always very thorough and the pe My car had a little engine light and also needed a fog lamp replacement. The service center at Newark Toyota World is always very thorough and the people who work there give clear explanations of the work to the customers. More

Outstanding Service I dropped in with no appointment and the assistant service manager helped me immediately! I was very impressed with the expediency of the repair, espe I dropped in with no appointment and the assistant service manager helped me immediately! I was very impressed with the expediency of the repair, especially since the breakage was caused by another company! More