Newark Toyota World

only for service I have bought many cars from Newark toyota. I quit buying from them due to bad dealing Chris delpesh. I still get service with them. I live in Florida I have bought many cars from Newark toyota. I quit buying from them due to bad dealing Chris delpesh. I still get service with them. I live in Florida now and when I return I come to get my car serviced. Only for service will not ever buy a car from them. More

15000 mile maintenance Service was very professional and prompt. This was part of Toyota care and I was very happy with the service provided. Everyone was very courteous. Service was very professional and prompt. This was part of Toyota care and I was very happy with the service provided. Everyone was very courteous. More

rear drums and shoes replacement Very good service and mechanic work done on my 2001 camry, I come in and the guy is right there to address my needs for the car. Very good service and mechanic work done on my 2001 camry, I come in and the guy is right there to address my needs for the car. More

30K check up service Fast, friendly and efficient service, and very attentive to my personal schedule and timing needs. Car was ready well before projection. Easy scheduli Fast, friendly and efficient service, and very attentive to my personal schedule and timing needs. Car was ready well before projection. Easy scheduling, both on-line and via phone. More

Prompt and efficint service It was a routine service scheduled for late evening on a Wednesday. The service was expected to take a little more than an hour. But since there were It was a routine service scheduled for late evening on a Wednesday. The service was expected to take a little more than an hour. But since there were not many people, Newark Toyota World put more people on the job and managed to get me out within 25 minuted. Thanks a lot for a professional and efficient service!! More

Air bag Inflator Recall The Air Bag Install went off smoothly - no real way of knowing. The Asst Service Manager Jeff was excellent in his behavior. So why the bad comment? T The Air Bag Install went off smoothly - no real way of knowing. The Asst Service Manager Jeff was excellent in his behavior. So why the bad comment? The reasons are given below: Rude, Coarse and Unprofessional Behavior from the Lane Manager _ Jamar Campbell. As soon as I entered the service area, there was a long backup of vehicles and I was worried the door would close on the car. No attempt was made by JC to alleviate the situation. When I did enter, he yells at me "Stay with The Car" as if I am a lackey. Never have I felt more insulted by a Car Dealer. In addition, I had called Newark Toyota 3 times before about this recall and was told that they would call me when parts came in. No one did. I had to schedule the appointment via Toyota USA. The vehicle's wheel lock key was missing - last time the tires were rotated by Newark Toyota. They claimed not to know anything about it - and charged me $73 for 4 lug bolts. I will explore following up with Toyota and the Delaware Attorney General Office regarding this situation. The service writer Jeff was fine. More

Good service Very satisfied with quality of work and the time it took to complete. They even rotated my tires at no extra cost. Waiting area is very comfortable. Very satisfied with quality of work and the time it took to complete. They even rotated my tires at no extra cost. Waiting area is very comfortable. More

Engine warning light on. Brought car on without appointment. Service was friendly and helpful. They were able to take car and diagnose the engine warning light as a bad O2 sen Brought car on without appointment. Service was friendly and helpful. They were able to take car and diagnose the engine warning light as a bad O2 sensor. My extended warranty covered the whole cost. I also needed the AC condensate line unclogged which was also done. The line cleaning I did have to pay for. More

Convenient, friendly,fast and comfortable wait. Jamar was particularly helpful and went the extra mile to answer several questions about operating my Highlander. He even sat with me in the car to he Jamar was particularly helpful and went the extra mile to answer several questions about operating my Highlander. He even sat with me in the car to help hook up my bluetooth. I felt that he really cared about my experience with the Highlander. Makes me want to never go anywhere else for service. More

FAST, FRIENDLY, FAIRLY PRICED & CONVENIENT I only needed routine oil change/filter but they also include an extensive multipoint check with that. The service person (Dacia Letts) was knowledge I only needed routine oil change/filter but they also include an extensive multipoint check with that. The service person (Dacia Letts) was knowledgeable, friendly and went over everything with me. Servicing was done promptly -- no wasting time there!! More