Newark Toyota World

Friendly and trustworthy I brought my '06 Solara in for a diagnosis due to an unusual noise from under the hood. Colleen Consalo checked me in and was very pleasant. After abo I brought my '06 Solara in for a diagnosis due to an unusual noise from under the hood. Colleen Consalo checked me in and was very pleasant. After about an hour, she brought me back to the service area where a service tech showed me a small piece of debris that had gotten stuck on the alternator pulley. He even took photos before removal. With 206,000 miles on my vehicle I could have been deceived into paying several hundred dollars, not the $60 diagnosis fee. Colleen went over the report listing a few minor suggestions (front rotors needed to be resurfaced). All told, it was a pleasant experience and I will certainly return in the future. More

Fast, expedient service#!! Clean beautiful facility. Professional technicians and service savvy customer oriented personnel. Comfortable environment and small free refreshment Clean beautiful facility. Professional technicians and service savvy customer oriented personnel. Comfortable environment and small free refreshment area. Love my Prius. ...love this dealership....love Toyota. More

Skilled Technicians From the service technicians that I discussed my car with to the mechanics who did the work I have nothing but the highest confidence and thanks. I us From the service technicians that I discussed my car with to the mechanics who did the work I have nothing but the highest confidence and thanks. I usually wait for my car and the customer waiting lounge is spacious and welcoming. More

dealership and service locations Good experience at dealership snd didn't have to spend all day just maybe half a day purchasing new vehicle. Product Specialist Jim Wyatt very knowled Good experience at dealership snd didn't have to spend all day just maybe half a day purchasing new vehicle. Product Specialist Jim Wyatt very knowledgeable, professional and friendly. I had molding and all weather mats installed at service location. Dacia Letts very friendly and professional. Also Lisa Montago very helpful and efficient. More

Best service center hands down Bill Chaffee and Wesley Harrison are simply the best, the embodiment of the term "customer service". The amenities in the waiting area are terrific, c Bill Chaffee and Wesley Harrison are simply the best, the embodiment of the term "customer service". The amenities in the waiting area are terrific, comparable to many internet cafés - from free WIFI, TV and quiet areas, to free beverages, donuts and bagels and sparkling clean restrooms, to Wednesday back massages and Sunday manicures! Why would have have your vehicle serviced anywhere else? More

botched recall on air bags I got a notice that the air bag recall kit was in and scheduled appointment. Took car in and and was told they were backed up for a couple days and re I got a notice that the air bag recall kit was in and scheduled appointment. Took car in and and was told they were backed up for a couple days and rescheduled appointment. This time I called first and found they were still back up and rescheduled again. This time I brought car in and they had ordered wrong part so they have to reorder part and call again to reschedule appointment to get fix. Very poor experience overall so far and still waiting for recall. More

Great experience I have been going to the Newark Toyota Service Dept. since 2014, and it's always been fast, good and friendly. They keep my vehicles running well, and I have been going to the Newark Toyota Service Dept. since 2014, and it's always been fast, good and friendly. They keep my vehicles running well, and I love the customer area with the TV'S. More

Helpful Service Center Our service adviser kept us updated through out the day as they worked on the vehicle. They couldn't find any problems. Chris left us with his contact Our service adviser kept us updated through out the day as they worked on the vehicle. They couldn't find any problems. Chris left us with his contact information in case anything comes up in future. Well done! More

Great Service I have been going to the Newark Toyota Service Dept. since 2003, and it's always been fast, good and friendly. They keep my vehicles running well, an I have been going to the Newark Toyota Service Dept. since 2003, and it's always been fast, good and friendly. They keep my vehicles running well, and at what I believe are fair prices. More

15,000 Mile Serevice Service was a very pleasant and quick experience. All employees were very friendly starting with the person who showed us where to park, the service Service was a very pleasant and quick experience. All employees were very friendly starting with the person who showed us where to park, the service representative,Colleen, and the person checking us out. More