Newark Toyota World

awesine Cheryl is the best advisor and extremely helpful! Jim Heckman did a great job working on my vehicle. Everything was done correctly the first time. Cheryl is the best advisor and extremely helpful! Jim Heckman did a great job working on my vehicle. Everything was done correctly the first time. More

Repeat Service Call Colleen, Service manager Jamar, Ricardo were all instrumental in explaining everything I had concerns about, your invoice is definitely not user frien Colleen, Service manager Jamar, Ricardo were all instrumental in explaining everything I had concerns about, your invoice is definitely not user friendly. There were things on the invoice I didn't understand, the Service manager took care of that, THANKS TO JAMAR, the service performed that day COLLEEN AND RICARDO TOOK CARE OF EXPLAINING THAT, THANKS TO THEM. In fact I was happy with how Ricardo explained the new problem in a way for me to understand, moving forward I requested only he to work on my car, consistency is important to me. More

Very satisfactory The woman who handled my service was efficient, courteous, honest, and respectful. The work was completed in the time anticipated. I appreciate the fa The woman who handled my service was efficient, courteous, honest, and respectful. The work was completed in the time anticipated. I appreciate the fact that the regular maintenance service was done and no effort was made to suggest additional service that was not necessary (in contrast to my experience at the Honda agency nearby). The waiting room is comfortable and the tea, soda, and snacks were appreciated. More

Thank you, Chris Drayton! Chris has gone above and beyond each time my 4runner has been there for service. I cant thank him and the techs enough for all their help and guidance Chris has gone above and beyond each time my 4runner has been there for service. I cant thank him and the techs enough for all their help and guidance. More

Would you like fries with that? I arrived for warranty work. About four hours later, I was informed that they had corrected one recall and ordered the part for the warranty, but had I arrived for warranty work. About four hours later, I was informed that they had corrected one recall and ordered the part for the warranty, but had a laundry list of "other" service items to consider, like air filters. It probably took them at least an hour to look at the tires, brakes, and filters -- none of which I asked for. The service adviser was fine, it is just the management's push for upsell in service that left me frustrated. More

Standard 10000 mile service Service was quick and easy with a convenient early morning drop off. Facilities were clean and comfortable to wait. Some leakage of oil afterwards, bu Service was quick and easy with a convenient early morning drop off. Facilities were clean and comfortable to wait. Some leakage of oil afterwards, but it was fixed immediately. Pleasant staff. More

Great Wonderful customer service experience by this gentleman. Very friendly and welcoming. It was a pleasure. Would definitely recommend this representativ Wonderful customer service experience by this gentleman. Very friendly and welcoming. It was a pleasure. Would definitely recommend this representative to anyone who visits for a service. More

maintence I truly love newark toyota world, everyone there is very professional,nice,efficient. Jim Wyatt is very helpful and knows so much about the totoya car I truly love newark toyota world, everyone there is very professional,nice,efficient. Jim Wyatt is very helpful and knows so much about the totoya cars. I have recommeneded so many people there to him. More

Excellent The experience was very great. The service was excellent. The person who serviced me was very thorough in explaining the service. He introduced me The experience was very great. The service was excellent. The person who serviced me was very thorough in explaining the service. He introduced me to the new service waiting area, which was very comfortable. The refreshments were an added plus. More

Good visit I had a good visit getting the 10 K service do with 2 recalls being fixed, bringing back to be completed this Friday. I had hope since you have a car I had a good visit getting the 10 K service do with 2 recalls being fixed, bringing back to be completed this Friday. I had hope since you have a car wash it would have been run through, but no biggy. More