Newark Toyota World

Regularly Scheduled Service I scheduled my 15,000 mile service online, received confirmation in a timely manner. All reception and service representatives were courteous and pro I scheduled my 15,000 mile service online, received confirmation in a timely manner. All reception and service representatives were courteous and professional. My car was serviced in the time frame I was able to choose and was completed as promised. Excellent overall experience. More

Service was great. We were in and out in less than an hour. Place was clean and everyone was very pleasant. Coffee and fresh donuts were available and fresh. We were in and out in less than an hour. Place was clean and everyone was very pleasant. Coffee and fresh donuts were available and fresh. More

A few glitches, but overall extremely dedicated team The sale was pretty smooth, but then when I brought the car back for some add-ons and body work (all arranged at the sale) the salesmen had some famil The sale was pretty smooth, but then when I brought the car back for some add-ons and body work (all arranged at the sale) the salesmen had some family health issues to deal with and was unavailable. While he had tried to communicate these arrangements to other team members before departing, the message was somehow lost somewhere causing a great deal of confusion. I must say though that everyone, including my salesman bent over backwards to try to solve it and make everything right and that is what really matters. In the end, the job was done very professionally. More

Great service! Went in with pre-approval they had the much sought after 2016 Tacoma, drove one off the lot within an hour, Chris was a great salesman very knowledgea Went in with pre-approval they had the much sought after 2016 Tacoma, drove one off the lot within an hour, Chris was a great salesman very knowledgeable, I had done a lot of prior research on these trucks and knew most of what I could know, and after many trips to many dealers he was the only one that could match my knowledge of the truck, which a dealer should!! More

Recall My 2005 Toyota Corolla needed the passenger airbag fixed due to a recall. The customer reps very very friendly, they took my car in and gave me a rent My 2005 Toyota Corolla needed the passenger airbag fixed due to a recall. The customer reps very very friendly, they took my car in and gave me a rental for the time period that they needed to get the parts and fix my car. As soon as it was fixed, they called me. Everything went very smooth and I couldn't be happier. I would definitively recommend them. I had to speak to 4-5 employees during the entire process and all of them were very nice. More

Excellent All very professional and helpful was sevviced within an hour Bill and Henry were friendly and cared about my requests for my car would recommend your All very professional and helpful was sevviced within an hour Bill and Henry were friendly and cared about my requests for my car would recommend your dealership to anyone More

Always a Great Experience! Jason was patient not rushing me to get to The next customer. He made suggestions as to where to get Lunch in the area. Wonderful experience. Jason was patient not rushing me to get to The next customer. He made suggestions as to where to get Lunch in the area. Wonderful experience. More

It's why I return to purchase our vehicles We have purchased more than a dozen cars at your dealership all because of your fantastic service department! Whenever we need a new vehicle we shop o We have purchased more than a dozen cars at your dealership all because of your fantastic service department! Whenever we need a new vehicle we shop online, we've shopped in newspapers but we always end up purchasing at Price/ Toyota World because I take my wifes or my car in for service and its been a pleasure! From when I drop off, to the shuttle ride to work to when they pick me up theres never been an issue... Your service dept makes it easy to return... So easy, I dont want to change to experiment... So I always return! More

Service Experience Experience with NTW's service staff was excellent start to finish. Michelle, Wes, Darcia, Jason et al were terrific. Service was prompt, professional Experience with NTW's service staff was excellent start to finish. Michelle, Wes, Darcia, Jason et al were terrific. Service was prompt, professional, and the price and quality of work was superb. More

Sales Experience I recently bought a Toyota vehicle from NTW. I dealt with Edgar who was very helpful and friendly throughout the purchase process. Even though it was I recently bought a Toyota vehicle from NTW. I dealt with Edgar who was very helpful and friendly throughout the purchase process. Even though it was a holiday season, I was able to close the transaction in about two hours due to Edgar's prompt service. Even though it took me a couple of visits at NTW to get a price that I thought was reasonable and competitive, Edgar was very professional, polite, patient and followed up diligently. More