Newark Toyota World

warranty my warranty supposed to be extended 125.000 k but when i receve the final paper work it only go to 100.000 can sombody tell me way? plus when i pu my warranty supposed to be extended 125.000 k but when i receve the final paper work it only go to 100.000 can sombody tell me way? plus when i purchase the veicle they supposed to detail and get rid of all the scraches off the car we drop the car off it was at the dealer for 4 days and the scraches are still on the car i was told that the front it supposed to be wet sended but they never did, More

best place ever Nicest place I have ever been too these people helped me and never lied to me and they are very nice to their customers than kyoy Nicest place I have ever been too these people helped me and never lied to me and they are very nice to their customers than kyoy More

Mark Bardo I enjoyed meeting and working with Mark. He was friendly, knowledgeable and not pushy. It was a great experience! Thanks Mark for your helping me. I enjoyed meeting and working with Mark. He was friendly, knowledgeable and not pushy. It was a great experience! Thanks Mark for your helping me. More

Basic maintenance and tire balance Geoffrey was great! From the moment I parked the car in the service garage to the second I drove away. He's a true professional and makes you feel th Geoffrey was great! From the moment I parked the car in the service garage to the second I drove away. He's a true professional and makes you feel that you're getting the best service possible. He estimated that my service (45,000 mile maintenance and tired balance) would take about 1.5-2hrs and I was out the door in 1.5 hrs. I will definitely be returning to see Geoff when I come back. More

great customer service miss price was excellent ,, friendly , told me what was going to happen , felt very genuine . great experence with her . Great improvement in cu miss price was excellent ,, friendly , told me what was going to happen , felt very genuine . great experence with her . Great improvement in customer service at your dealership!!!!!!!!!! The 4 stars for qualiy of work was for the stain on my front grill from oil that was not wiped clean , thats ok i took care of it. More

Good experience! We worked with Mr. Mosely and had a really good experience! He was knowledgable and informative, and very friendly. He called throughout the day to ma We worked with Mr. Mosely and had a really good experience! He was knowledgable and informative, and very friendly. He called throughout the day to make sure I had the needed updates before my husband and I drove 2 hours to purchase the vehicle. The price was very competitive and the vehicle looked great! More

xxxxing Fantastic!!!!! Friendly and Courteous service people..... reasonable wait time. They were awesome and I would recommend service here to anyone. A brake part had mal Friendly and Courteous service people..... reasonable wait time. They were awesome and I would recommend service here to anyone. A brake part had malfunctioned and they did the work for NO CHARGE! Rock On! More

15K service Routine 15k service of 2015 RAV4. Tire rotation, oil change, fluid check and as requested service did an OBD check for any codes. Vehicle returned w Routine 15k service of 2015 RAV4. Tire rotation, oil change, fluid check and as requested service did an OBD check for any codes. Vehicle returned washed. Thank you. More

4 hours is not 45 min to 1.5 hours came in for recall apx 8:30 was told couldn't take me til apx 3:30 service would take apx 45 min to 1.5 hour, was told better to make apointment so i came in for recall apx 8:30 was told couldn't take me til apx 3:30 service would take apx 45 min to 1.5 hour, was told better to make apointment so i did for the next day for all the good that did was there for 4 hours,had they been up front bout the time i would have had them pick up my car as was the option on my recall but i figured for 1.5 hour tops wait as i was told would be ok, WRONG someone needs to give them lessons on time,facility people nice though, dont remember names of people i dealt with this sheet made me choose someone More

3 hour wait = $3000 repairs I am a regular customer, my last 10 point checkup came with my oil change last month. I brought the car in because of a noise the tires were making. I am a regular customer, my last 10 point checkup came with my oil change last month. I brought the car in because of a noise the tires were making. After waiting an hour and a half for some news or clue to what as wrong I went to investigate on my own. I was told I could go over to mechanic, Ricardo and he said the wheel bearings were bad. But he went on to say my brakes were not Toyota installed,(they were installed at Sears in July) and they would need to be replaced with a Lexus/Toyota product. Ridiculous!! He said he had not finished his inspection and continued and we waited some more. Another hour later I am presented with a list of every possible repair that can be done in this shop. Over $5,000. One week after Thanksgiving, and last month it didn't need any of this stuff!! I am currently getting estimates from Midas, and other dealerships. I think the service manager was rude and deliberately put all these repairs in the system to lower the trade-in value of my car. Why weren't any of these updates mentioned in the 2yrs I have been coming there. More