Newark Toyota World

Tried to get an appointment for over a week.. Tried to get an appointment for over a week for a brand new car. Called everyday and was transferred to a reps voice mail ( Wesley ) who never returne Tried to get an appointment for over a week for a brand new car. Called everyday and was transferred to a reps voice mail ( Wesley ) who never returned calls. Called and called - same thing day after day. Said he wasn't in etc would call the next day - he never did. Finally I had to get a little demanding and finally got another rep ( Dacia) that actually scheduled the appointment. THIS IS UNCALLED FOR. The problem was that when I turned on my defroster, the radio would not work. Problem is crossed wires and it needs a new back window. I have no problem with waiting for the window to come in. But begging to schedule a service appointment is UNCALLED FOR. My first Toyota and may be my last if this keeps up. More

Great Experience The staff was very knowledgeable and friendly and made the whole process quick and seamless. The price was great and they work on the financials with The staff was very knowledgeable and friendly and made the whole process quick and seamless. The price was great and they work on the financials with us who that we were happy with our monthly payment. Also Bruce was great. More

Excellent. Recall repair. Service manager, Dacia Letts was pleasant and throughall. Repair was for recall of spare tire carrier. I was very annoyed at the length of time it too Service manager, Dacia Letts was pleasant and throughall. Repair was for recall of spare tire carrier. I was very annoyed at the length of time it took for a solution. It was a great inconvenience on many levels of my lifestyle. More

All good Things were acceptable. Service person was polite and made sure I got out on time. My tire gauge light was on...and they checked the tires and deter Things were acceptable. Service person was polite and made sure I got out on time. My tire gauge light was on...and they checked the tires and determined nothing wrong. I also was due for an oil change. They did it. I resent the idea...that I must give an excellent rating...when it really was good. Everyone acts like if they do not get an excellent...the world will end. The service was fine..I appreciated the young technician who came out to assure me the light would go out. He was authentic. The service man..seemed eager to please..but rushed. It was good...but I rated excellent, More

It's great to be part of the Newark Toyota family I like the service and the environment. That's the reason I always go to Newark Toyota world for last 11+ years. Excellent and trusted partner I like the service and the environment. That's the reason I always go to Newark Toyota world for last 11+ years. Excellent and trusted partner More

Fantastic!!! Chris D. Was amazing to work with!! for a 26 yr old with not so good credit trying to start over he was able to get me in a almost brand new awesome T Chris D. Was amazing to work with!! for a 26 yr old with not so good credit trying to start over he was able to get me in a almost brand new awesome Toyota Camry with everything you could possibly have in a car!!!! and he didn't give up on me. Thanks Chris:) More

First time Toyota Buyer My husband and I went to the dealership to look at a Rav 4. Our salesperson was fabulous and extremely helpful. She answered all questions and made b My husband and I went to the dealership to look at a Rav 4. Our salesperson was fabulous and extremely helpful. She answered all questions and made buying our Toyota so easy. We would definitely recommend it to everyone. More

Tire Sensors Tire sensors on order from previous visit. Returned to have those installed. Great service and comfortable waiting area. Will definitely continue u Tire sensors on order from previous visit. Returned to have those installed. Great service and comfortable waiting area. Will definitely continue using Newark Toyota. Many thanks! More

Excellent all around. I was very please with the way I was treated by all those involved. The new waiting area is excellet, and the amenities provided are a nice surprise. I was very please with the way I was treated by all those involved. The new waiting area is excellet, and the amenities provided are a nice surprise.. More

Always a good experience Everyone at Newark Toyota is friendly and efficient. I receive reminder emails of what service is due and to confirm my appointments. Great service, Everyone at Newark Toyota is friendly and efficient. I receive reminder emails of what service is due and to confirm my appointments. Great service, clearly explained. More