Newark Toyota World

superior service From the most awesome sales associate, Chris Depache to the best in class service team. I have been extremly pleased with my Highlander purchase and h From the most awesome sales associate, Chris Depache to the best in class service team. I have been extremly pleased with my Highlander purchase and highly recommend Newark Toyota. Over the years, Chris has continued to uplift service by keeping me apprised of new Toyota sales offers in a non-intrusive manner; I consider him a trusted adviser as I explore future auto purchase More

Best Ever Car Purchase My experience at Newark Toyota World was undoubtedly the best ever car purchase I've ever made. My salesperson, Ken Steen, made me feel at ease from t My experience at Newark Toyota World was undoubtedly the best ever car purchase I've ever made. My salesperson, Ken Steen, made me feel at ease from the very moment I walked in the door. He made me feel individually important during the entire process. Never before have I encountered a salesperson so straightforward and honest. Ken took the time to understand exactly what I wanted. He listened to everything I had to say and followed through on all my requests, while also effortlessly overcoming any concerns I may have voiced. In the end, I left the proud owner of a new 2015 Toyota Prius. Ken even sent me a personalized video text message thanking me for my purchase.. NEVER have I encountered such astounding customer service, until now. I highly recommend visiting Newark Toyota World and asking for salesperson Ken Steen. He will take complete care of you during your visit, from start to finish. He is kind, helpful, honest, and extremely informative. Buy your new car with Ken Steen at Newark Toyota World and you will not be disappointed- I guarantee it. More

Ken Steen is the guy to see! Ken worked tirelessly to find me a deal that met my needs in my car purchases and worked well within my budget. Ken is only concerned with what I want Ken worked tirelessly to find me a deal that met my needs in my car purchases and worked well within my budget. Ken is only concerned with what I want and listens closely to match me with my vehicle. Moreover, he takes time to check in to make sure my car is working out for me after the sale. Ken's the best. I have worked with him twice, and I will continue to do so. More

Vehicle Pricing and Quality Presentation Salesperson Chris Delpeche of Newark ToyotaWorld was a class act. He professionally showed off the appropriately priced and make vehicle to my son; t Salesperson Chris Delpeche of Newark ToyotaWorld was a class act. He professionally showed off the appropriately priced and make vehicle to my son; took time to explain all the functions complimented by a non-stressful no pressure test drive. Although the vehicle was purchased elsewhere due to a price gap, Chris deserves plenty of credit for wonderfully representing Toyota and the Newark dealership. More

Easy Does It. Dwain Johnson was really awesome. The used car lot was cold and windy with snow still on the ground. He offered to put the car inside the build Dwain Johnson was really awesome. The used car lot was cold and windy with snow still on the ground. He offered to put the car inside the building to look over. Showed me around the new building and introduced me to Matt Riley the General Sales Manger. I was able to take car home to show the wife. On return we went over some numbers. Coffee pot being empty he got a fresh pot. Dwain Johnson answered all my questions. I feel I received a good price on my car and a fair trade in. He introduced me to Katie the Business Manger. Took the car home that night...It was very easy.....nice experience. More

Wonderful experience Mr Delpesche provided a wonderful sales experience from the time I walked in the door through the sale and days afterwards. I had financial challenge Mr Delpesche provided a wonderful sales experience from the time I walked in the door through the sale and days afterwards. I had financial challenges which he helped me work through. He made sure I was completely satisfied with the Camry and made sure I was aware of all the features. He not only is a salesman but truly cares about the customer. I will refer him to anyone looking for a car. Very positive sales experience. More

5-stars for Chris!! Our 6th Toyota with 4 of them being bought through Chris Delpeche. Always a pleasure working with Chris. He seems to know what we need right away an Our 6th Toyota with 4 of them being bought through Chris Delpeche. Always a pleasure working with Chris. He seems to know what we need right away and is ready to go when we arrive. Like the new showroom on Cleveland Ave. It was 10 deg and Chris brought the vehicle in the showroom so we could inspect it in comfort. More

My third toyota When I spoke with my salesman (Jim Wyattt) about what I was vaguely looking for in a pickup he went out and brought around the perfect one! Not only When I spoke with my salesman (Jim Wyattt) about what I was vaguely looking for in a pickup he went out and brought around the perfect one! Not only is it gorgeous but had everything I asked for and stuff I couldnt have dreamed of. Jim has an amazing ability to listen and get the right car every time. The deal went together smoothly and pretty quickly. Couldn't be happier More

Newark Toyota from the first hello to service and followup Jim Wyatt called me on my one year Anniversary. From the post cards reminding of all service needed,to the sodas and coffee offered when I come in ,Ev Jim Wyatt called me on my one year Anniversary. From the post cards reminding of all service needed,to the sodas and coffee offered when I come in ,Everyone is so nice.Jim Wyatt took care of every question, all paperwork on my trade in,and follow up. I received a good price on my car and a fair trade in . Several family and friends have also purchased from Jim all feel the same. Jim works hard to find the best car for each person. More

Excellent care from the moment I walked in the door My salesman, Mr. Jim Wyatt treated me with such respect, listening to both my wants and needs. He was able to come up with several cars that fit my c My salesman, Mr. Jim Wyatt treated me with such respect, listening to both my wants and needs. He was able to come up with several cars that fit my criteria saving the best until the last one he showed me. He really listened well as the car, options and most of all color were perfect!! Somehow he knew before I had even figured it out what color suited me best. He then took time to explain all the features and even paired my phone to the car. Next, he brought me to the Service Dept. and walked me through the Toyota care process. My sisters had already purchased cars from him and I understood why. I recommend all in the market to check out the dealership especially Mr. Wyatt. I had checked out several other cars/dealerships thinking I would only be able to get a used vehicle. Mr. Wyatt showed me I was able to get a new car without a problem. The financing staff worked well with me to set up the financing. I was going to go through my credit union but was able to handle everything there. I have had my car 6 months and still love it. service has been great at both scheduling and doing the service. More