Newark Toyota World

Michelle was a great help! Michelle was helpful and not pushy. I enjoyed working with her. She explained the service that I needed and was not pushy when I did not want all of t Michelle was helpful and not pushy. I enjoyed working with her. She explained the service that I needed and was not pushy when I did not want all of the suggested items. My experience was so much better than the last time. Thanks, More

Ken Steen and Newark Toyota World Exceeded my expectations! Having owned 7 Toyota vehicals over the last 30 years, I'm already sold on the QUALITY, RELIABILITY, SAFTY and DURABILITY the Toyota brand offers. W Having owned 7 Toyota vehicals over the last 30 years, I'm already sold on the QUALITY, RELIABILITY, SAFTY and DURABILITY the Toyota brand offers. We went to Newark Toyota World on a Saturday morning and was greeted by salesman, Ken Steen. Ken offers a first-rate experience, very professional and polite. Ken went above & beyond locating different model trucks and cars for us to test drive. We spent several hours "looking" around and even left for lunch to think about our choices. At no time did we feel pressure or rushed to make a decision. The entire process was positive! SO POSITIVE, we came back 2 days later and purchased another vehicle from Ken Steen. Every business is built one customer at a time. Customer loyalty and trust are both earned through deeds not good salesmanship alone. KEN STEEN IS a true asset to Toyota and Newark Toyota World. More

Clear and comfortable communication I expressed my frustrations about buying a new car and dealing with pushy car salesmen making me uncomfortable about purchasing a new vehicle to a clo I expressed my frustrations about buying a new car and dealing with pushy car salesmen making me uncomfortable about purchasing a new vehicle to a close friend who recommended Toyota World. I was then told about another close mutual friend and her success story with this specific location and staff. After being to multiple dealerships and buy here pay here lots I walked into Toyota World and felt more comfortable then I am in my own home. I met with Delonn Ellison who changed my opinion on car salesmen completely! He listened to me and heard me when I told him what I could afford and what I was looking for instead of trying to pursuade me to buy something more reliable to his wallet then my source of transportation. He was professional and honest from beginning to end. If you are in the market for a new vehicle I highly recommend Toyota World in Newark Delaware they will take care of you that's a guarantee! More

Great experience Finance dept was awesome... best I have every delt with. No pressure to buy extra things, fast transparent process without any hinden trick documents Finance dept was awesome... best I have every delt with. No pressure to buy extra things, fast transparent process without any hinden trick documents. But with out further ado...introducing Christooher Delpeche!!! The mans name should be Toyota. AMAZING!!! Chris is the kind on salesman I would buy a bridge from. Complete professional Very knowledgeable, accomidating , Prepared efficient etc. More

Wonderful Experience I was looking for a specific vehicle with particular features and in searching online this was the closest dealership to MD that had it within the pri I was looking for a specific vehicle with particular features and in searching online this was the closest dealership to MD that had it within the price range that I wanted to spend. The salesperson Ajay Bhan answered all of my questions via telephone and even called me back promptly with information I requested when needed. Upon arriving at the dealership he came to great us immediately and was very patient with me during the process of checking out the vehicle, test driving it, and making a decision to purchase it. He was definitely a pleasure to work with!!!! I am so excited about my new vehicle and my experience. I would definitely travel to DE again to purchase a vehicle from this dealership. More

Service Purchased new 4Runner, required a few accessories that didn't come on the car I received, the parts were quickly ordered and once in I was called and Purchased new 4Runner, required a few accessories that didn't come on the car I received, the parts were quickly ordered and once in I was called and brought in to have everything installed, quick and professional service, extremely impressed with parts and service ares of Toyota World More

Great experience I purchased a used car for my daughter. I shopped many places online and at the dealerships. Newark Toyota world was very friendly, helpful and honest I purchased a used car for my daughter. I shopped many places online and at the dealerships. Newark Toyota world was very friendly, helpful and honest. I got a great deal and would recommend them when you are looking for a vehicle. Overall great experience! More

Awesome experience 🤗 Thank you, Wesley for your excellent customer service, calling me to address my service need & being very helpful. Your positive attitude & knowledge Thank you, Wesley for your excellent customer service, calling me to address my service need & being very helpful. Your positive attitude & knowledge of my vehicle made me feel safe... More

Very helpful and informative! This is the second time I had Wes as my service advisor and I will continue to go to him going forward. He takes the time to explain things to me abou This is the second time I had Wes as my service advisor and I will continue to go to him going forward. He takes the time to explain things to me about the car and my options. I have a Rav4 as well a Scion! I enjoy working with him. Keep up the good work Wes! Dianne Aikens More

Ken Steen was awesome! Very attentive customer service! I rate Ken Steen a solid 10! He was awesome from greeting in parking lot until the time I pulled off the lot! Thanks for a positive car buying experie I rate Ken Steen a solid 10! He was awesome from greeting in parking lot until the time I pulled off the lot! Thanks for a positive car buying experience! More