Newberg Ford

Worst Customer Service Ever!! Worst Service Department Ever!! I have been taking my car here for about two years. The service Manager Mike Jones is the Worst person ever! I take m Worst Service Department Ever!! I have been taking my car here for about two years. The service Manager Mike Jones is the Worst person ever! I take my car in for Repairs and their Head Mechanic Jim keeps screwing things up on my car and then they say its not their fault. I filed a complaint against them and then they cough up a settlement. So I give them another chance and they do the same thing again and again. They never admit fault or say they are sorry. They don't care about Customer Service they are rude or totally ignore me when I come in. I only go there because they are in the Town I live in. But I will never go there again. Their Mechanics are incompetent and their Service Manage only sticks up for their Impcompetence and is scared to say anything to discipline them. I am surprised this operation stays in business. They have cost me thousands in repairs after they supposedly have done the work. BEAWARE and STAY AWAY!! More

great buing experience So I have never owned a new car before and I wanted the last of the E-series and Newberg told me they were done. I told Dale to order it and Ford did So I have never owned a new car before and I wanted the last of the E-series and Newberg told me they were done. I told Dale to order it and Ford did not want to build it with the v10 dale called and got it done. You talk about can do guys. I'm an owner. Thanks Dale. More

Awesome buying experience Newberg Ford is a great place to purchase a vehicle. The dealers were very respectful and willing to work with you on getting the car that you want mo Newberg Ford is a great place to purchase a vehicle. The dealers were very respectful and willing to work with you on getting the car that you want most. Very easy and straight forward but not at all pushy whatsoever. Dale and Colin helped me trade in and purchase a new truck and I definitely will be back because of them as well as be recommending them to friends and family! Thank you Newberg Ford team for a great car buying experience! More

They LOVE TO RIP YOU OFF! This is the dealership YOU DO NOT WANT TO DO BUSINESS WITH EVER! I would not trust any of these people starting with the "Managing Partner" John Kere This is the dealership YOU DO NOT WANT TO DO BUSINESS WITH EVER! I would not trust any of these people starting with the "Managing Partner" John Kerekanich who is as rude as they come. I bought a NEW 2014 $70k Quadvan from Dale Sykes via the telephone suddenly needed to be financed as a used vehicle, AFTER they deposited my $12k check. It took my attorney a month of dealing with the DMV in Oregon to figuring out the titling issues with this vehicle and finally recieve my title. Come to find out, there were rebates with my new van- that necessitated the title going to them to claim- which created the problems and delays! But not only did they tell me I was buying a new vehicle, they told me there were no rebates! DO NOT TRUST THESE PEOPLE! Once they get your cash, the act will change! More

We have had very bad experiences with dealers in the passed. But Dave Billingsley at Newberg Ford changed that. He was very very helpful.! Not at all pushy or trying to blow smoke. Over all it was a passed. But Dave Billingsley at Newberg Ford changed that. He was very very helpful.! Not at all pushy or trying to blow smoke. Over all it was a awesome experiences. We got the car we were promised and at a fair price! We will most defiantly be back. We will highly recommend Dave and this dealership to our friends ! Go see them you won't be disappointed!!!! Thank you Dave, and the team at Newberg Ford for a great exsperance and car! Sidney & Polly Smtih Veneta OR More