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Newberg Jeep Ram
Newberg, OR
881 Reviews
Being family owned and family operated, Newberg Jeep Ram is at your service. We specialize in making the car buying process simple. One consultant, start to finish, and our lowest price up front. There’s no need for the back and forth. We’re a BusinessLink Dealer and here for your business needs. Our new large service facility is ready to take on your vehicle fleet of all makes and models.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 881 reviews
April 18, 2024
They are amazing they helped me so much and did everything for me to walk out with a new Jeep, they stayed after closing hours to help me out, I appreciate everything they did, They are so amazing everything for me to walk out with a new Jeep, they stayed after closing hours to help me out, I appreciate everything they did, They are so amazing 100/10 More
by GAYTAN3587
Verified Customer
Helpful April 17, 2024
Omar was awesome, he answer all of my questions and took good care of my Jeep! good care of my Jeep! More
by ESTEFANIA021216
Employees Worked With
April 17, 2024
The service was great. I was kept informed about the service that my Jeep would need and it was preformed in a timely manner. I was kept informed about the service that my Jeep would need and it was preformed in a timely manner. More
by DONN.WETMORE
Employees Worked With
April 15, 2024
Took my ram 1500 eco diesel to them for close to $8000. 00 of work. Took them 5 months to complete and one of the issues still persists. When I received the truck back I was shocked, it was full of mold fro 00 of work. Took them 5 months to complete and one of the issues still persists. When I received the truck back I was shocked, it was full of mold from sitting so long, the battery was completely dead, parts were left in the bed rolling around, the recall work was never completed, and the turn signal out warning popped back on the second I drove away. (One of the issues I asked to be fixed and was originally charged for). Took It back to them promptly, and Says they can’t duplicate the issue but refuse to drive it to duplicate the issue. Kraig the service manager will not stand behind his technicians work, is full of ticky tacky petty charges to try and not drive the vehicle to duplicate issues. I offered to let their tech drive my vehicle after hours and over weekend. He basically refused. When truck is picked up it doesn’t even make it home before triggering the issue I brought it to them for twice now. Do not trust Kraig or his team for competent work or even a general customer treatment. They will probably say I’m an ex employee who has a grudge, however I have been bringing my vehicles to Lanphere for years and have purchased 4 of my last 5 vehicles from them because they are a great organization, Kraig single handedly ruined a 10+ year relationship. Other than Kraig and the newberg dodge team the Lanphere organization was a wonderful group to work for. Sad to see…. More
by Nathan.soll
April 14, 2024
Excellent service as usual, big thanks to Bridget and the whole service team at Newberg Dodge! whole service team at Newberg Dodge! More
by ETHAN.RILEY.CATES
April 12, 2024
Omar kept me up to date on the process. I felt like he was taking care of only me. I felt like he was taking care of only me. More
by tnpersse7926
Employees Worked With
April 11, 2024
Very friendly and work completed when promised and done correctly the first time. Will use again correctly the first time. Will use again More
by WAYNEHOFER03
Employees Worked With
April 10, 2024
Fast and professional and kept the jeep clean! The service appointment began ontime. Thank you The service appointment began ontime. Thank you More
by RAILHEAD45
Employees Worked With
April 10, 2024
Mariah was friendly and efficient. I would definitely do business with her again. Thanks Newberg Ram. I would definitely do business with her again. Thanks Newberg Ram. More
by pdxdave60
Employees Worked With
April 05, 2024
Bridget was fantastic. I would give her a 10 if possible. Very helpful, listened to my concerns, really went beyond that extra step to make sure I was taken care of and t I would give her a 10 if possible. Very helpful, listened to my concerns, really went beyond that extra step to make sure I was taken care of and that I fully understood all that needed to be done. She made sure I was informed of the progress of the work on my Jeep. Very professional and courteous. My only complaint about Newberg Jeep is that they have a less than inviting waiting area. Even though I still gave them a 5 star rating because Ken the General Manager was so helpful and informative. I never felt like I was being rushed. More
by MARK_W_HARDY
Employees Worked With
