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Newberg Jeep Ram

Newberg, OR

4.4
1,094 Reviews
Being family owned and family operated, Newberg Jeep Ram is at your service. We specialize in making the car buying process simple. One consultant, start to finish, and our lowest price up front. There’s no need for the back and forth. We’re a BusinessLink Dealer and here for your business needs. Our new large service facility is ready to take on your vehicle fleet of all makes and models.
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2809 Portland Road

Newberg, OR

97132

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Showing 1,094 reviews

December 28, 2023

They made my experience easy and fast. Kind and caring people. I Love my new car! More

by NESSABREW91
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Perez Villa, Krystal Neligan
December 27, 2023

FAST, FRIENDLY AND EFFICIENT. GOT MY VEHICLE IN IN A TIMLEY MANNER, COMMUNICATED THROUGH OUT THE SERVICE AND DIDNT TRY ADDING ON UNNESSARY SERVICES. HONEST THROUGH AND THROUGH More

by LSMITH38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bridget Hofer
December 27, 2023

Let's just say this, I have a dealership within 6 minutes of my house and I choose to go to Newberg Jeep Ram which is 3o minutes away. When you find folks that do it right, stick with them. More

by trevor.l.owens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bridget Hofer
December 26, 2023

Friendly employees. The lot and buildings are tidy and clean. The service was performed quickly, however, the car had oily hand prints on it when we picked it up. More

by EDSALLIA
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Omar Carranza
December 24, 2023

They were helpful and advised services to work within my budget as well as being friendly More

by kgorsuch1
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Omar Carranza
December 23, 2023

Great service they always take care of my needs. Even if I’m late they still take me in to get my car serviced. More

by bfalk8118
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Mariah Telesa
December 23, 2023

At first, very kind and approachable. Did her job in trying to advise and include extra service. I declined the service and she typed up the paper. Signed and went on my way. Come to find More

by Matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kraig Westberg, Bridget Hofer
Jan 02, 2024 -

Newberg Jeep Ram responded

Matt, we appreciate your initial approach and the opportunity to address your concerns. Our commitment to assisting customers remains unwavering, but we must emphasize the importance of maintaining a respectful environment for both customers and our dedicated staff. Regrettably, multiple reports from our team recount an unsettling experience during your visit including instances of anger, profanity, threats, and raised voices in the Service Drive were observed, prompting us to reassess our ongoing business relationship. We value transparency and acknowledge that we honored your expired coupon, providing a $75 discount on a $500 or more service. However, we are disheartened by the online reviews, indicating a lack of awareness regarding the service cost you had authorized beforehand. Professionalism is crucial to resolving conflicts amicably, and we believe that maintaining a courteous demeanor during your visit would have facilitated a more positive outcome. We regret that our encounter has led to this decision, but we prioritize a safe and respectful environment for our employees. We wish you the best in your future endeavors.

December 18, 2023

15/10 best service team in town! Brigitte is phenomenal! Very personable and friendly! Will be back! More

by bai.mills11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Roosevelt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Forrest, Krystal Neligan, Alyssa Brown, Ken Fisher, Dennis Schlotfeld, Kraig Westberg, Omar Carranza, Mariah Telesa, Bridget Hofer
December 17, 2023

The staff are pleasant to work with and the work was done fairly quickly. Unfortunately the problem they initially fixed ( non working headlight ) doesn't work again. This is after only two days since they f More

by trailmanr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariah Telesa
December 15, 2023

Bailey was a great sales person. She was knowledgeable and helpful. I feel like I got the best vehicle for myself that I could and I couldn’t be happier with my experience. More

by cindysking4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bailey Mills, Krystal Neligan
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