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Newberg Jeep Ram
Newberg, OR
923 Reviews
Being family owned and family operated, Newberg Jeep Ram is at your service. We specialize in making the car buying process simple. One consultant, start to finish, and our lowest price up front. There’s no need for the back and forth. We’re a BusinessLink Dealer and here for your business needs. Our new large service facility is ready to take on your vehicle fleet of all makes and models.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 923 reviews
March 27, 2021
There is a lack of continuity both with the dealership and with care of my vehicle. I bought a Jeep Commander in 2009 and it was excellent for 6.5 years and then the computer system went out. It has bee and with care of my vehicle. I bought a Jeep Commander in 2009 and it was excellent for 6.5 years and then the computer system went out. It has been faulty since then. The mechanics can't seem to fix it and they keep the vehicle for an inordinate amount of time when I bring it in. And although there were loaner vehicles available when we first started bringing it in the last few years they don't. I live 30 miles from the dealer. The last time I brought it in (last week) they refused to work on the vehicle which has an electrical drain of some kind so that my new battery is run down overnight. They decided that the vehicle 'inside' was unsafe. I can start the motor with the help of a boost from my 2009 Ford 150 and it may start after one day but no longer. Thus I can't use the vehicle, or trust it to function for a trip of any duration. I have a 'lifetime' warranty on everything, including the electrical system. I don't know what to do. More
by Ralph Turner
Verified CustomerEmployees Worked With
I don't know the names of any of the people I dealt with. There is no continuity at this dealership. The whole service and sales force changes every time I bring my vehicle in.sforce, Jerome Spencer, Elly Williamson
Helpful March 23, 2021
This is our second purchase with this dealership and I love that most of the work can be processed electronically so our time in the dealership is minimal. love that most of the work can be processed electronically so our time in the dealership is minimal. More
by bridget97396
Employees Worked With
Other Employees :
Jerome Spencer, Kyle Walker, Hollie Lanphere
March 22, 2021
Thanks for making it quick and easy! I appreciate it and will bring my jeep back when I need service again. Thanks for making it easy. will bring my jeep back when I need service again. Thanks for making it easy. More
by KRISTIIGLESIAS
Employees Worked With
Brandon Schappell
March 18, 2021
Fast and friendly service. Simple fix that took less than 30 minutes. Both service managers are top knotch. Best dealership experience I’ve ever had! 30 minutes. Both service managers are top knotch. Best dealership experience I’ve ever had! More
by kdstevens33
Employees Worked With
Jerome Spencer, Jay Crowell
March 17, 2021
I bought a car and it got sent off the lot with no coolant at all and 7 year old factory coils and sparkplugs that needed to be replaced less than a week after purchase. The car works fine now after s coolant at all and 7 year old factory coils and sparkplugs that needed to be replaced less than a week after purchase. The car works fine now after spending over $200 to fix it within a week. Would not recommend. More
by reagan.grace.ness
Employees Worked With
Alex Roosevelt
March 16, 2021
Got me in same day and back on the road in two days with check engine light issues on my 2014 6.7 diesel. Everyone around was one to two weeks out to get my truck in so I made the drive out to Newberg and i check engine light issues on my 2014 6.7 diesel. Everyone around was one to two weeks out to get my truck in so I made the drive out to Newberg and it was well worth the extra miles wish they were closer I would use them all the time. More
by billysmith0701
Employees Worked With
Jerome Spencer, Jay Crowell
March 16, 2021
Experience with the dealership was excellent, easy to work with and friendly and had the car that I wanted most importantly. Only negative was I purchased on a Sunday and so they could not work with the work with and friendly and had the car that I wanted most importantly. Only negative was I purchased on a Sunday and so they could not work with the credit union I was hoping to work with and ended up with a higher rate. More
by Avery
Employees Worked With
Michael Alexander, Gabe Topping
March 10, 2021
Greg was great & did what needed to be done. The problem with the car was subtle, but could have been addressed prior to my seeing it. with the car was subtle, but could have been addressed prior to my seeing it. More
by JEEP0
Employees Worked With
Hollie Lanphere, Greg Friesen
March 09, 2021
They did a good job they did it right, they even worked They did a good job they did it right, they even worked late to get it done. Had to have pickup. I’d recommend them to anyone. They did a good job they did it right, they even worked late to get it done. Had to have pickup. I’d recommend them to anyone. More
by SCOTTFLINT420
Employees Worked With
Jerome Spencer, Hollie Lanphere, Alex Roosevelt
March 09, 2021
Newberg Dodge is the best place in the Portland metro area to have any service done on your vehicle. I have recommended them to every single one of my friends. area to have any service done on your vehicle. I have recommended them to every single one of my friends. More
by hedgi3
Employees Worked With
Jerome Spencer, Mark Doby, Hollie Lanphere, Alex Roosevelt, Dustin Quan, Elly Williamson, Alberto Nunez Perez, Ralph Duran, Jay Crowell
