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394 Reviews of Newberg Jeep Ram - Service Center
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April 20, 2024
Great service on time and on budget. Work done right the first time. Would recommend Work done right the first time. Would recommend More
by WAYNEHOFER03
Verified CustomerEmployees Worked With
Helpful April 20, 2024
Looks nice. Clean and organized. not as much inventory as in previous years. Service dept is responsive. Clean and organized. not as much inventory as in previous years. Service dept is responsive. More
by russhope
Employees Worked With
April 20, 2024
Every person I spoke with was knowledgeable and helpful. People in the service and in the parts departments went out of their way to make sure that everything was completed. People in the service and in the parts departments went out of their way to make sure that everything was completed. More
by Lat2
April 17, 2024
Omar was awesome, he answer all of my questions and took good care of my Jeep! good care of my Jeep! More
by ESTEFANIA021216
Employees Worked With
April 17, 2024
The service was great. I was kept informed about the service that my Jeep would need and it was preformed in a timely manner. I was kept informed about the service that my Jeep would need and it was preformed in a timely manner. More
by DONN.WETMORE
Employees Worked With
April 15, 2024
Took my ram 1500 eco diesel to them for close to $8000. 00 of work. Took them 5 months to complete and one of the issues still persists. When I received the truck back I was shocked, it was full of mold fro 00 of work. Took them 5 months to complete and one of the issues still persists. When I received the truck back I was shocked, it was full of mold from sitting so long, the battery was completely dead, parts were left in the bed rolling around, the recall work was never completed, and the turn signal out warning popped back on the second I drove away. (One of the issues I asked to be fixed and was originally charged for). Took It back to them promptly, and Says they can’t duplicate the issue but refuse to drive it to duplicate the issue. Kraig the service manager will not stand behind his technicians work, is full of ticky tacky petty charges to try and not drive the vehicle to duplicate issues. I offered to let their tech drive my vehicle after hours and over weekend. He basically refused. When truck is picked up it doesn’t even make it home before triggering the issue I brought it to them for twice now. Do not trust Kraig or his team for competent work or even a general customer treatment. They will probably say I’m an ex employee who has a grudge, however I have been bringing my vehicles to Lanphere for years and have purchased 4 of my last 5 vehicles from them because they are a great organization, Kraig single handedly ruined a 10+ year relationship. Other than Kraig and the newberg dodge team the Lanphere organization was a wonderful group to work for. Sad to see…. More
by Nathan.soll
April 14, 2024
Excellent service as usual, big thanks to Bridget and the whole service team at Newberg Dodge! whole service team at Newberg Dodge! More
by ETHAN.RILEY.CATES
April 12, 2024
Omar kept me up to date on the process. I felt like he was taking care of only me. I felt like he was taking care of only me. More
by tnpersse7926
Employees Worked With
April 11, 2024
Very friendly and work completed when promised and done correctly the first time. Will use again correctly the first time. Will use again More
by WAYNEHOFER03
Employees Worked With
April 10, 2024
Mariah was friendly and efficient. I would definitely do business with her again. Thanks Newberg Ram. I would definitely do business with her again. Thanks Newberg Ram. More
by pdxdave60
Employees Worked With
