Newberg Jeep Ram - Service Center

I dropped off our motor home on a Tuesday morning at 9 am for an alignment. Omar stated that the unit should be done that day but worst case the next day. This was a customers unit from our dealership and t for an alignment. Omar stated that the unit should be done that day but worst case the next day. This was a customers unit from our dealership and the customer was promised a pick up date of that Thursday. I did not hear from Omar so I called to check status Thursday morning and could not get a status after sitting on hold for 15 minutes. Omar finally called back and told me that they had issues with another vehicle, that ours would be next in line but would not be ready until early afternoon at the earliest. At this time it was too late and I had to pick up the vehicle. More

Omar is amazing. His updates and communication were greatly appreciated! He is super friendly and sincere His updates and communication were greatly appreciated! He is super friendly and sincere More

Ir is a pleasure to work with Bridget and the people at Newberg. I trust their work on my truck. Newberg. I trust their work on my truck. More

The service center contacts were very freindly and helpful to get my truck checked in for a LOF and tire rotation. helpful to get my truck checked in for a LOF and tire rotation. More

Just a typical dealership. No contact at all once you buy the vehicle, especially if it’s service related that they have to cover. Will never go back and never recommend. No contact at all once you buy the vehicle, especially if it’s service related that they have to cover. Will never go back and never recommend. More

Bridget and Omar always take care of me and my truck always comes back better than i left it. always comes back better than i left it. More

They always do a good job so I go out of my way to go there. there. More

Everyone says there customer service driven, but then fall short when you get there. Bridget, Omar and the entire Newberg Jeep/Ram service department were an absolute pleasure to work with. They addres fall short when you get there. Bridget, Omar and the entire Newberg Jeep/Ram service department were an absolute pleasure to work with. They addressed my needs, offered solutions, and helped prevent any further issues down the road. Top notch service center in every aspect. Thank you Newberg Jeep/Ram. More

Omar was very responsive and kept me up to date as long as my vehicle was in for repairs as my vehicle was in for repairs More

TEN OUT OF TEN. WOULD RECCOMEND. THEY EXCEEDED MY EXPECTATIONS. I WOULD NOT SERVICE ANYWHERE ELSE WOULD RECCOMEND. THEY EXCEEDED MY EXPECTATIONS. I WOULD NOT SERVICE ANYWHERE ELSE More