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Newbold BMW

O'Fallon, IL

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300 Reviews

1283 Central Park Dr

O'Fallon, IL

62269

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Showing 300 reviews

December 06, 2013

I am really happy with customer service I've received. Rich was very helpful getting my trade-in for almost the right price I wanted. More

by TigerG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Grumley
November 23, 2013

Great experience! This is our second BMW we have bought and would recommend Newbold to anyone interested in a BMW! The sales associates are very friendly and helpful. The service department is great. More

by kcinman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Grumley and Patrick Newbold
November 08, 2013

We are 3 time return customers of Newbold BMW. And with Jim Andrew's as our sales person and Blaine Finnigan as our maintenance/repair person, we will certainly be back again. Great team. More

by btrange
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Andrews
October 26, 2013

Tim did a great job! We walked in at noon and came back at 5 to pick up our new X3. A+ service and assistance. More

by gotnukes8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim
October 11, 2013

Paula Louis was very helpful and knowledgeable regarding the purchase of our vehicle. She is very friendly and an asset to the Newbold team. Terrific! More

by tjrichs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Louis- Vehicle was a Toyota Highlander.
October 10, 2013

My last three new vehicles have come from Newbold BMW. I am such a fan that I brought my son in for his first new BMW. I trust the staff at Newbold BMW. Jim Andrews has been great to work with for my last More

by MABRRY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Andrews
October 07, 2013

My experience with Mr. Rich was pleasant from the very beginning. He talked to me about the vehicles I enquired about. Talked me through the differences and didn't try to push me into anything. I told him More

by tampadoll65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Grumley
September 30, 2013

My wife and I were looking for a vehicle that would fit our character. The 528i BMW caught our eye and Rich was very instrumental and helpful in our decision to purchase. He was courteous and friendly, and More

by godsannointed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Grumley
September 26, 2013

I purchased a 2013 Toyota Rav, not BMW, at Newbold Toyota. I went there to "look" at Ravs because I wasn't satisfied with another Toyota dealership, one I had purchased cars from for the past 10-12 More

by druebhausen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paula Louis
September 25, 2013

All in all a very pleasent experience. Qustions were answered and a general overview of the feathers of the hybird car was sufficient. A little overkill however on the extended warrenty phase of this p More

by gerold
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ron kennon
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