Newins Bay Shore Ford

Only do business here if you want to be taken for a ride This old and outdated dealership is NOT the place to go for a car.They lie to you at the point of sale and have a service department from 1975.Many cu This old and outdated dealership is NOT the place to go for a car.They lie to you at the point of sale and have a service department from 1975.Many customers have gotten the shaft from this place so beware if you decide to do business here. More

Waited 5 weeks for parts. Got runaround every time I called. Service Manager told me if I didn’t like it to take my business elsewhere. Not a professional response to a frustrated customer for over 30 called. Service Manager told me if I didn’t like it to take my business elsewhere. Not a professional response to a frustrated customer for over 30 years. More

My family has purchased several cars from Newins Ford and would recommend this location to family and friends. Friendly staff, clean showroom and cars, great experience as always. would recommend this location to family and friends. Friendly staff, clean showroom and cars, great experience as always. More

Marty the service manager was a pleasure, he called, kept me informed, made sure it was fixed on time. Thank you very much. Great job me informed, made sure it was fixed on time. Thank you very much. Great job More

Excellent service from Service I have been using your service since 2010 when we purchased the Edge. In 2014 when I needed a replacement car, it was because of your great service t I have been using your service since 2010 when we purchased the Edge. In 2014 when I needed a replacement car, it was because of your great service that I purchased a Ford. This excellent service continues via my Service Advisor Marty Jacobs. More

Had to call to see if car was ready had to order parts after two weeks called to see about the part still no part after two weeks called to see about the part still no part More

prompt service service was completed on time, along with some very helpful advice from Marty, my service advisor. Your minimum of at least 25 words is ridiculous. service was completed on time, along with some very helpful advice from Marty, my service advisor. Your minimum of at least 25 words is ridiculous. More

Great service. No issues. Very polite to the customers and upfront about the costs before the work was started. The work was done promptly also. and upfront about the costs before the work was started. The work was done promptly also. More

The check in was easy and quick. The service advisor was personable yet businesslike. The service was completed in the time I was told. This is the way a service department in a car dealership should be c personable yet businesslike. The service was completed in the time I was told. This is the way a service department in a car dealership should be conducted. Pleasant, thorough with the customer and his car being taken care of in an appropriate manner. However, a note to the owner. The service waiting area should be modernized! More

Lined up service, timely done, out the door with noticeable improvement, bill on Ford service card, no interest for six months. Truck returned neat and repair/service explained. noticeable improvement, bill on Ford service card, no interest for six months. Truck returned neat and repair/service explained. More