Newport Chrysler Dodge Jeep Ram
Middletown, RI
Is this your dealership?
Filter Reviews by Keyword
By Type
121 Reviews of Newport Chrysler Dodge Jeep Ram
Went in for a oil change and tire rotation. Being skeptical I marked my two front tires before the appointment. I was very adamant about my tire rotation. Brought the truck in they told me they would skeptical I marked my two front tires before the appointment. I was very adamant about my tire rotation. Brought the truck in they told me they would call me as soon as it was done. First off they did not call me when it was completed and when I looked at my truck the two front tires that I marked were still in the same place. Therefore they did not rotate my tires. Went inside they proceeded to charge me from my tire rotation and I told him the service was not done they called The mechanic and he confirmed that he rotated the tires and lied. Be careful and always check your tires oil filter and how dirty your oil is before you go. They are scam artists and liars! More
bought brand new truck with a cracked blocked and they refused to look further told me to leave when i was upset that they refused to fix....... do not buy from these xxxx bags ...... and yes thats what t refused to look further told me to leave when i was upset that they refused to fix....... do not buy from these xxxx bags ...... and yes thats what they are....... i went to two other dealerships and they all agreed that it was a cracked block . Please don't buy from them trust me totally unprofessional........ More
Bogus! Zero personality Terrible sales skillsWould Bogus! Zero personality Terrible sales skills Would never spend a single dime here was prepared to pay cash for a jeep walked out after salesman Bogus! Zero personality Terrible sales skills Would never spend a single dime here was prepared to pay cash for a jeep walked out after salesman spoke to me like I was trash! More
from the moment i walked in, with no appointment mind you. i was treated with respect and honesty. some would say, including myself that all car dealers are crooks. not anymore, i would do business there you. i was treated with respect and honesty. some would say, including myself that all car dealers are crooks. not anymore, i would do business there in a heartbeat. from charlie in sales and greg in finance to the manager kevin. i thank you from the bottom of my heart. you did something for me that i'm sure no other dealer would do. when it comes time for me to purchase again, i'll be there. thanks matt More
Worst dealer I ever dealt with will sell you gap insurance charge you 400 dollars doc fee say you have a 30 day warranty when i told them the first day I drove it home after 2 weeks sitting there wa insurance charge you 400 dollars doc fee say you have a 30 day warranty when i told them the first day I drove it home after 2 weeks sitting there waiting for plates I had the steering wheel death wobble said they would look at it dropped it off 8am picked it up next day said it was all set took it home with same problem talked with stephenie said I wasn't covered they only covered safety issues they are terrible don't go there you've been warned I m 59 had a lot of car dealt with a lot of dealers don't know how there still in business very rude take no pride in what they do More
HORRIBLE DEALER !!!!!SALES PERSON DONT GIVE A THING, HORRIBLE DEALER !!!!! SALES PERSON DONT GIVE A THING, SALES MANAGER ITS EVEN WORSE.. GUESS WHY THEY HAVE BAD REPUTATION, THEY JUST DONT TREAT YOU RIG HORRIBLE DEALER !!!!! SALES PERSON DONT GIVE A THING, SALES MANAGER ITS EVEN WORSE.. GUESS WHY THEY HAVE BAD REPUTATION, THEY JUST DONT TREAT YOU RIGHT, YOU KNOW THOSE KIND OF PEOPLE THAT THINK ITS SUPERIOR THAN YOU, HONESTLY I HAD NEVER EVER REVIEWED NOBODY , BUT I HAD TO TAKE MY TIME FOR THESE GUYS, THEY’RE JUST HORRIBLE !!! LOOK FOR YOURSELF ON THEYR REVIEWS RESPONSE ... More
Don't like writing bad reviews. in 2011 I bought a Chevy Express van from them. They went out their way to find the van I wanted. Bought a Jeep Grand Cherokee 4 years ago, again, great experience, gave them Express van from them. They went out their way to find the van I wanted. Bought a Jeep Grand Cherokee 4 years ago, again, great experience, gave them a great review on Google. Called today enquiring about a new Ram Promaster Tradesman van, explained to the salesman Kevin that I wanted a deep red metallic one and I know they are hard to come by. He basically said yes they are, but rather than saying I will do my best to find you your vehicle, he basically said I am not going to find you your vehicle. So I said, shall I try and locate one and get back to you, and he said yes. I thought wow, you are telling me to do your job. Called Stateline and they couldn't have been more helpful and said they would do whatever they could to find me my vehicle. More
I was interested in a 2018 Colorado. Using on-line chat, I asked that a Carfax report and vehicle maintenace history be emailed to me. Katie Bolick emailed me the ad for the vehicle. Duh--I asked fo chat, I asked that a Carfax report and vehicle maintenace history be emailed to me. Katie Bolick emailed me the ad for the vehicle. Duh--I asked for the carfax report and the vehicle maintenance history. I called her directly. She said she would send the carfax which she did. She also said that the only vehicle maintenance history she had was what their service department did and she would send later in the day. I did not receive so I called her late in the day. The dealship was closed so I left a voice mail message. I also went online to their website and, using online chat, asked that I wanted the maintinance history and to let the general manager know that Katie did not follow up. It is now late Monday morning. I have not received the maintenance history that was promised, did not hear from Katie Bolick, and did not hear from the general manager. Katie had my email address and I also left with the online chat. I would not give my name or phone number stating that if I was interested in the Colorado, I would contact them. Well, I am still interested in the Colorado. I AM NOT INTERESTED IN DOING BUSINESS WITH THIS DEALERSHIP. If this is how they treat potential customers asking for two simple bits of info, where I had to contact them three time, and there is no follow up, how would they treat me after I purchase the vehicle? If there was a way to give a negative star I would. I am staying away and suggest you do too. More