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Newton Nissan South

Shelbyville, TN

4.9
3,439 Reviews
Whether you’ve visited us before or this is your first encounter with the Newton family, we’re happy to welcome you to Newton Nissan South! Please take a moment to read what customers are saying about their Newton experience. With thousands of reviews across the web, the Newton name is known for making car shopping easy, transparent, and fun. Although our new Nissan inventory is a point of pride (especially since most of them are built right here in Smyrna, TN!), we also offer a variety of Certified Pre-Owned Nissan models and used cars from other automakers. It’s no secret - when you are searching for a new car near Murfreesboro, TN, Newton Nissan South is a great place to start. Whether you’re from Shelbyville, Murfreesboro, Tullahoma, or Nashville, TN, Newton Nissan South is just a short drive away. Don’t worry, it will be well worth your time. Read our reviews to find out why!
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2801 Highway 231 N

Shelbyville, TN

37160

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Showing 3,439 reviews

December 16, 2017

Sales and Finance The sales and finance department at Newton Nissan is awesome. They were very courteous and professional from start to finish of my buying process. M More

by Turrentine 62
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Nevels, Don Skebo
December 15, 2017

Great salesman Matthew Sharpton is the most knowledgeable salesman that I have ever dealt with and just a great guy all around. I feel I got a good deal and would re More

by terry123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Sharpton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Ward
December 14, 2017

Awesome experience We went to this dealership looking for a Rogue that we had found on their website. When we went inside, Josh Sucilla greeted us quickly and was eager More

by bparkhurst731
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Sucilla
December 13, 2017

Greta experience Trent did a phenomenal job. He was ready for us when we arrived. He listened to what we wanted and found vehicles that fit our preferences without try More

by Kayla06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trent Gay
December 12, 2017

Amazing experience - Stephanie Tanner Catherine made this an amazing experience! We felt right at home as soon as we walked in. She made sure that she explained everything, and asked If we More

by stanner2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Catherine Wheeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2017

Experience Great experience working with Don. He’s amazing. His customer service was excellent. He was a great help and made sure I was satisfied the entire visi More

by Randy123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Skebo
December 12, 2017

Great experience Brooks is very easy to get along with which makes the experience that much better. He showed me a truck that just came in and I was sold. This is my 2 More

by Agoode10212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Goguen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brooks Lehman, Michelle Nevels
December 10, 2017

Got the truck I wanted Trent went out if his way to help me get the truck I wanted it made my day and month in love the truck I got and Trent is one of the best that you More

by Sherry Dykes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel Marks, Trent Gay
December 09, 2017

Tori and Michelle fulfilled my Christmas wish !!! Tori is the best hands down . I told her what i wanted and she made it happen . She went above and beyond to meet my needs . Michelle was very helpful More

by Nchapman01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tori Durr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Nevels
December 04, 2017

Very poor customer service They never call back. Sell you a product you don’t need or that won’t do the job you bought it for and will absolutely rob you blind. Stay far away fr More

by Jw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joel , Christopher Milliken
Dec 06, 2017 -

Newton Nissan South responded

Hi Jw, Thank you for taking the time to share your experience with me! I am so sorry that it clearly did not reflect the core values that we have here at Newton Nissan South. We're known for doing everything we can for the customer, and it sounds like we dropped the ball. I have learned that you submitted a refund request that was not efficiently dealt with. I assure you that it has been handled now, and you should have received it in the mail this week. I have spoken with our manager, and want you to know that we are working on making sure that this doesn't happen again. Thank you again for sharing this with me. Please accept our apology, and I hope we can restore your trust moving forward. If that refund doesn't make it, or if you need anything else from me, please do not hesitate to reach out. Sincerely, Katie R. katie@newtonmotorgroup.com

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