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Nick Mayer Ford West

Avon Lake, OH

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97 Reviews

33450 Lake Road

Avon Lake, OH

44012

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Showing 97 reviews

October 10, 2023

This dealership got back with me right away. Even after I was the one who hesitated too long and the van I liked was sold, they got back to me and tried to help me find another vehicle that I li More

by Masonperry13
Recommend Dealer
Yes
Employees Worked With
Krissy and then Cordell
Oct 13, 2023 -

Nick Mayer Ford West responded

Your compliments and kind words mean so much to us and our team, Mason! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Nick Mayer Ford West Team

December 02, 2022

I brought a truck from them didn’t have it 2 weeks and the check engine light came on something with the transmission . I called them multiple times, they didn’t call me back. I finally got to talk to the More

by James
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ken
Dec 06, 2022 -

Nick Mayer Ford West responded

James, we are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, The Nick Mayer Ford West Team

October 31, 2021

As a customer and former employee, I can assure you that if you are looking for a family like yet professional atmosphere, this is the place! You want to see the dealer invoice, just ask. Want to be treated More

by vmu13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob, Regan, Cindy, Sandy, oh boy everybody I have met there!
October 08, 2021

I dropped off my vehicle for a oil change and it was done in no time I always like dealing with this Kowalski Ford. More

by Her 1963 Fury
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allan
October 03, 2021

From star to finish I was kept informed! I'm a lifer! Greg Sagerman is the best. More

by regan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Sagerman
September 22, 2021

What a great buying experience. I would highly recommend that you try Kowalski Ford before shopping anywhere else. More

by Stella
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Kennedy
August 02, 2021

Great service and staff, have purchased Ford vehicles from this dealership since they opened. Small dealerships with customers service a priority. More

by Ksoder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
cinday
June 25, 2021

Excellent service! I recently had oil change/tire rotation service at Kowalski Ford Dealership. The service is great and very professional there. I’ve been doing my car service there for the last 5 More

by S. King
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allan Pena & Jason Hilton & Hollie Kart
June 02, 2021

Rapid dependable service with oil change, tire rotation and multi-point inspection. Nice waiting room. Service completed within 50 minutes while I waited. Nice experience. More

by mvboswell01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service manager
May 12, 2021

My new car purchase was easy and painless. Even with the chip shortage, Kowalski found the car I wanted, delivered it promptly and patiently taught me how to navigate all its new features. Kowalski has serv More

by JLinden
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Regan Kowalski and Rich Cifranic
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