Niello Audi - Service Center

I would have given this 5 stars but I am not sure the tech was on top of things. Then I brought my car in last year for its annual, the brakes were in "yellow" meaning they needed to be replaced within t tech was on top of things. Then I brought my car in last year for its annual, the brakes were in "yellow" meaning they needed to be replaced within the year. I did not have them done and this year they were marked "green". How could brakes self-improve? More

I have always been given the best service from this dealership. The employees have always been patient and professional. We have bought two vehicles from Cain Carter, and he has made the process ex dealership. The employees have always been patient and professional. We have bought two vehicles from Cain Carter, and he has made the process extremely easy and transparent. We appreciate everyone that has helped us, from all departments. More

Good service department. Service writer was understanding and helpful. Happy with the service. We will return. Service writer was understanding and helpful. Happy with the service. We will return. More

Dain has always been great and ensures all my work is done timely and with no questions. done timely and with no questions. More

Omead did a great job as service advisor of repairing my daughter's car in time so that she could start her first job out of college and Omead and the service department kept me informed of the status of al daughter's car in time so that she could start her first job out of college and Omead and the service department kept me informed of the status of all repair work. More

My experience at Niello Audi was professional and efficient. I would recommend them 100% in the future. efficient. I would recommend them 100% in the future. More

Convenient location. Labor prices are a bit steep. A couple times the parts I needed had to be ordered, and it would be nice to offer a loaner car under those circumstanc Labor prices are a bit steep. A couple times the parts I needed had to be ordered, and it would be nice to offer a loaner car under those circumstances. More

James was very knowledgeable and handled all of our needs. Very pleased with the repairs that were made. needs. Very pleased with the repairs that were made. More

Audi Niello is the Best service team I’ve ever had and only team that touches my car. only team that touches my car. More

All around great service and exceptional communication! I appreciate the honest assessment and recommendations including detailed notes and pictures. There is even a video! Thank you! I appreciate the honest assessment and recommendations including detailed notes and pictures. There is even a video! Thank you! More