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Niello BMW Elk Grove
Elk Grove, CA
665 Reviews
At Niello BMW Elk Grove, we're committed to providing excellent customer care and quality service to meet all of our customer's vehicle-related needs. If you're shopping for new BMW cars for sale, we have some excellent options you can choose from. At our dealership, you can explore the BMW 3 Series, the BMW X5, and the BMW X3 for sale in Elk Grove. We can walk you through every step of the car-buying process and ensure a completely stress-free and seamless experience.
Our team of professionals is committed to meeting all of your needs, so whether you're shopping for a new BMW or interested in one of the pre-owned options from our used car dealership, you can expect an exceptional experience.
The Niello BMW Elk Grove Difference
When you choose our dealership, you'll be treated with the care and attention you deserve. Regardless of your budget, the experts in our finance center can create the right payment plan so you can enjoy all the benefits that come with BMW ownership at a price that meets your needs. Then, once you purchase your next vehicle, the skilled service technicians in our service center in Elk Grove, CA, can provide you with any services you need, from routine maintenance to service and repairs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday Closed
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 665 reviews
September 06, 2023
Niello BMW in Elk Grove is wonderful! Bob Caudle and his team take great care of me and my little 430i. I cannot say enough about how wonderful they are at service and immediate needs. An Bob Caudle and his team take great care of me and my little 430i. I cannot say enough about how wonderful they are at service and immediate needs. Any time I call in with an issue, Bob somehow gets me in very quickly and out with all problems resolved. It is a 45 minute drive, but totally worth it! Thanks for your hard work and dedication Bob!! Donna More
by Donna Menser
Employees Worked With
Bob Caudle
September 01, 2023
This dealership was a great experience we got the best help and the process was very quick and easy. Very happy and satisfied with our new car and the customer service was great! help and the process was very quick and easy. Very happy and satisfied with our new car and the customer service was great! More
by stefanie mendoza
Employees Worked With
Jas Hira
August 31, 2023
Mr. Q was awesome! He was very professional and knowledgeable. He and his team were very welcoming, friendly, and helpful.Great customer service! I love my BMW! Thank you! knowledgeable. He and his team were very welcoming, friendly, and helpful.Great customer service! I love my BMW! Thank you! More
by isabelbeltran50
Employees Worked With
Julian, Q Gregory
August 25, 2023
I LOVE Darren and have recommended him and Niello to several friends. I wont go anywhere else for my automobile needs. several friends. I wont go anywhere else for my automobile needs. More
by CCPOABEAMAN
Verified CustomerAugust 22, 2023
Great! Staff was attentive, engaging and provided answers to all my questions. Went back to visit. Staff was attentive, engaging and provided answers to all my questions. Went back to visit. More
by MIRIH98
Employees Worked With
August 20, 2023
Geoff was great! I’ve been looking for the right car for a couple months and had settled in a car. I went in to meet Geoff to sell my old car and go buy the car I wan I’ve been looking for the right car for a couple months and had settled in a car. I went in to meet Geoff to sell my old car and go buy the car I wanted elsewhere. Geoff listened to what I was looking for and in seconds found exactly what I wanted! Got a fly new ride and I didn’t have to settle on what I wanted!! More
by Ehern
Employees Worked With
Geoff Metge, Essex Salcido
August 09, 2023
I set an appointment to see a car. When I arrived I was welcomed by kind people. The problem I had was that the salesman, despite me setting an appointment to see this specific car, di When I arrived I was welcomed by kind people. The problem I had was that the salesman, despite me setting an appointment to see this specific car, didn’t know much about it. I had to google most of the features and even then had a hard time. It’s a bummer that even after making it convenient to show the car by setting a date and time to see it that no one was prepped on showing it. I even had to google how to open the sun roof lol. (My last car was an oldie so I admittedly know nothing about the newer cars) There was also tons of finger prints in the car and it needed a vacuum. All that aside it’s not a big deal at all. Just not the best experience. What bothers me is that I asked when the car was last maintenance and I was assured it was just a few months prior but no other details were mentioned. I purchased the car to come and find out that my car is due for maintenance 3 days later. Surprise. Over all the people were nice but there’s no point in setting appointments to see a car and always make sure they are transparent with how much you’ll have to shell out on maintenance immediately after purchasing. More
by Lori
Employees Worked With
Geoff Metge
August 05, 2023
Absolutely superb customer service. Honest, efficient service from all involved. Best buying experience from a dealer I've ever had, and I've a lot of them! Honest, efficient service from all involved. Best buying experience from a dealer I've ever had, and I've a lot of them! More
by c7force
Employees Worked With
Q Gregory, Michael Shannon
